Kendall Dodge Chrysler Jeep Ram
Miami, FL
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 AM
Service
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 AM
Parts
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 AM
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Great Service Manny, Hector and Chris were all very helpful. Once the deal was made, the paperwork was fast. Financing was easy. Would highly recommend (Which I al Manny, Hector and Chris were all very helpful. Once the deal was made, the paperwork was fast. Financing was easy. Would highly recommend (Which I already have). More
Bait and Switch - RIP OFF I responded to an ad on the website, Autotrader and EBay. All listing a vehicle - with the VIN Number, features and a price. When we arrived at the de I responded to an ad on the website, Autotrader and EBay. All listing a vehicle - with the VIN Number, features and a price. When we arrived at the dealership- the car with that VIN number did not match the description on the web sites. It did not have the accessories listed ON ALL THREE WEB SITES. The manager and the salesman found a vehicle that matched the description (except for color) - but wanted thousands more for it. The sticker price on the vehicle in the advertisement did not match the one on the vehicle ( the one on the vehicle was lower ) - It was a scam. No one apologized for the error- or ever admitted it was an error- no one tried to work with us- the only objective was to get us in the showroom and rip us off. I am reporting this dealership to DHSMV- consumer services division - liars and scammers- never use this dealer! More
The salesman spent a lot of time going over features available on the car and helping get a good price for my trade. He was always courteous and even though it was a busy day he gave us the attention we available on the car and helping get a good price for my trade. He was always courteous and even though it was a busy day he gave us the attention we needed to make a good deal. I felt he was very helpful and have a good feeling about the dealership. I met the general sales manager who went out of his waay to meet us and make sure we were being taken good care of. The finance manager was a pleasure to work with. More
Plays games with pricing... Usual dealer bait and switch... Advertised price is not available on the exact same car.... Dealer fees up the wazoo... $2000 paint interior protection fees, $795 dealer f switch... Advertised price is not available on the exact same car.... Dealer fees up the wazoo... $2000 paint interior protection fees, $795 dealer fee, $100 added dealer fee on top of that. Games at closing... Avoid like the plaque... Dishonest More
The sales team including Diego where very professional. We worked out a deal whereby it was a win win situation for me and the dealer. There was no high pressure sales tactictis and the experience was act We worked out a deal whereby it was a win win situation for me and the dealer. There was no high pressure sales tactictis and the experience was actually very pleasant. More
Everyone was very helpful, they worked with us to fit our budget with the car we really wanted. They were also able to give us a good value on our trade in. budget with the car we really wanted. They were also able to give us a good value on our trade in. More
Salesman very professional. Actually bought the vehicle, but options stated as installed or available were not part of the vehicle I purchased. 1st) salesman cited the car as having Bluetooth available. Aft but options stated as installed or available were not part of the vehicle I purchased. 1st) salesman cited the car as having Bluetooth available. After checking with Chevy, this was not an option installed in this car. 2nd) Driver's window was not working. When I complained on this, they cited this is covered under the 5 year/100,000 mile bumper to bumper warranty. Upon taking the vehicle to Chevy for repair, they advised that the extended warranty was not originally purchased for the vehicle when new and the car does not have this warranty. I notified them on this. No effort has been made to fix, nor do I expect there to be one to come now. I should have looked further into buying the vehicle and the dealerships claims to sell the car. Buyer beware. More
From the moment I stepped in the dealership, everyone greeted me and asked me if I needed help or was someone already helping me. From the salesman to the managers on the floor. The dealership was extr greeted me and asked me if I needed help or was someone already helping me. From the salesman to the managers on the floor. The dealership was extremely clean. I would absolutely recommend anyone to go there and experience what I experienced. My salesman Diego Ayala was great and showed alot of patience and when I bought the Jeep Grand Cherokee Laredo was detailed in explaining what it has. Everyone showed respect and professionalism towards my needs. More
Received the best service! Most liked was the friendly/family atmosphere. Recommend dealer for a pleasant experience. They went far and beyond to make my experience excellent. friendly/family atmosphere. Recommend dealer for a pleasant experience. They went far and beyond to make my experience excellent. More
I had been looking to buy a new Jeep for a couple of months now. The dealership had the perfect preowned Jeep Grand Cherokee in stock. Actually it only had 2,021 miles on it, and still has that amazing months now. The dealership had the perfect preowned Jeep Grand Cherokee in stock. Actually it only had 2,021 miles on it, and still has that amazing new car smell, so I am considering it "basically brand new". I originally had planned on selling my Subaru privately, but this dealership came really close to what I could get for it selling privately with trade in value. Customer service was awesome! Reggie took care of me. I am active duty military (Coast Guard) and they really showed their appreciation. Awesome dealership, awesome staff, awesome service! Would highly recommend to anyone looking for a new vehicle! More