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Kendall Dodge Chrysler Jeep Ram

Miami, FL

4.4
4,681 Reviews
Car buying shouldn’t be a stressful experience, and it doesn’t have to be. When consumers come to Kendall Chrysler Dodge Jeep Ram, they’re met with an experienced sales staff ready to serve. We’re committed to consumer satisfaction and will always look for ways to ensure our consumers turn into happy drivers every day. Whether looking for a new vehicle or a used vehicle, with top choice trucks, SUVs, vans, and sedans, we have what you’re looking for. Our sales staff is well informed and can answer questions about vehicles in our inventory. More interested in learning about vehicles yourself? With a team curating all of the content for Kendall Chrysler Dodge Jeep Ram, we also have a blog full of information that gets updated weekly. Of course, you can always contact us if you wish. If you already know what you’re looking for, just fill out a form, and someone from our sales staff will contact you shortly with information and a quote upon request. We look forward to doing business with you!
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13355 SW 137th Ave.

Miami, FL

33186

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Showing 4,681 reviews

September 13, 2021

I needed to wait 3 hours for an oil change. My appointment was at 10:30. I left the dealer at almost 2. More

by ATORRES19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure of the name but my service person was awesome.
Sep 21, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

We greatly appreciate you reaching out and would like to apologize for any inconvenience that has occurred for you. This is certainly not our goal, as we aim to provide each person with the absolute best in customer service, and we are disappointed when this is not the case. Please know that this has been forwarded to management. We thank you for your feedback.

September 11, 2021

Great service thanks 🙏🏻 My car was fixed fast and quick. Thank you thank you .... great service. Fast service Great service thanks 🙏🏻 My car was fixed fast and quick. Thank you thank you .... great More

by Mels83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

September 11, 2021

The worst service ever: I brought my car in for a wheel stabilization issue (the car felt like bouncing at slow speeds). The service manager made me pay almost $200 for only a tire balance and oil change. More

by ALFREDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
VERY LOW QUALITY TECHNICIAN AND SERVICE MANAGER
Sep 21, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

We greatly appreciate you reaching out and would like to apologize for any inconvenience that has occurred for you. This is certainly not our goal, as we aim to provide each person with the absolute best in customer service, and we are disappointed when this is not the case. Please know that this has been forwarded to management. We thank you for your feedback.

Sep 22, 2021 -

ALFREDO responded

You should immediately refund me for the job not been done. Goodyear has all the inspection logs proving that my Jeep tires were still badly off balance after your apparent service. One more bad thing, the day I brought the Jeep in for service at your shop, the management attempted to sell me more than $1,200 worth of repairs to solve the tire issue. Look at the records. Conversely, Goodyear did not find anything wrong with the parts that your management was pressing me for changing them. This is like a fraud. I hope that you will take an immediate action to refund me. If this won't happen, I will definitely warn whomever needs an advice about your dealer service department. Truly, Alfredo Procoli

September 08, 2021

A lot of fooling around, employees being loud. Not a very professional environment. Oil change took 2 hours. The few times I’ve gone there, I never get any updates on the progress of my service. Will go to p More

by ACOUCEYRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

We greatly appreciate you reaching out and would like to apologize for any inconvenience that has occurred for you. This is certainly not our goal, as we aim to provide each person with the absolute best in customer service, and we are disappointed when this is not the case. Please know that this has been forwarded to management. We thank you for your feedback.

September 08, 2021

My service guy was fantastic, I"m giving such a low score because of the car itself. It still has most of the same issues, mostly i believe is the transmission itself. More

by lsanchez94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffrey Stuart
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2021

Easy to make appointment and easy drop off for service. Always treated in a professional manner by service and parts department. That’s why I keep returning More

by CREWCUT212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean / Mr Carlos Blanco
Sep 07, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

September 07, 2021

the attention was the best thanks for your information, the sale was very helpful, attentive, courteous, polite and the manager was very attentive thanks for everything. More

by LIZANDRAFERNANDEZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
Sep 21, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

September 06, 2021

I felt dismissed Still don’t know what’s wrong with my I felt dismissed Still don’t know what’s wrong with my car Im goin to Scedule with another dodge dealership maybe I have better luck with them More

by cac71893
Customer Service
Recommend Dealer
No
Employees Worked With
Jeffrey Stuart
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

We greatly appreciate you reaching out and would like to apologize for any inconvenience that has occurred for you. This is certainly not our goal, as we aim to provide each person with the absolute best in customer service, and we are disappointed when this is not the case. Please know that this has been forwarded to management. We thank you for your feedback.

September 03, 2021

Easy buying no haggle no BS good salesmanship good Explanation on the vehicle up processing good test drive management was easy finance officer was great standard warranty was also very valuable facil More

by RIVASJ042000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

September 03, 2021

AWESOME CUSTOMER Service!! The gentleman that helped me was very professional and informative. I personally recommend David Fernandez, for me buying a car is a mission but he made it easy and understandab More

by SANDRAFC15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

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