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Kendall Dodge Chrysler Jeep Ram

Miami, FL

4.5
4,694 Reviews
Car buying shouldn’t be a stressful experience, and it doesn’t have to be. When consumers come to Kendall Chrysler Dodge Jeep Ram, they’re met with an experienced sales staff ready to serve. We’re committed to consumer satisfaction and will always look for ways to ensure our consumers turn into happy drivers every day. Whether looking for a new vehicle or a used vehicle, with top choice trucks, SUVs, vans, and sedans, we have what you’re looking for. Our sales staff is well informed and can answer questions about vehicles in our inventory. More interested in learning about vehicles yourself? With a team curating all of the content for Kendall Chrysler Dodge Jeep Ram, we also have a blog full of information that gets updated weekly. Of course, you can always contact us if you wish. If you already know what you’re looking for, just fill out a form, and someone from our sales staff will contact you shortly with information and a quote upon request. We look forward to doing business with you!
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13355 SW 137th Ave.

Miami, FL

33186

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Showing 4,694 reviews

December 11, 2021

Excellent service on time, nice clean and excellent environment will recommend it to friends and family More

by lguerr58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Starr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

December 11, 2021

Excellent service. All questions answer, sale representative was very attentive, and listened to my questions. He reviewed vehicle features with me. More

by SYLVIAB0912
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

December 10, 2021

Good services and good persons to help any problem in my car…. Perfct service and More

by Vasquez,joseito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

December 09, 2021

The attention is really good in this Kendall Dodge. I really appreciate the service and attention More

by mariselabracho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George
Dec 09, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

December 08, 2021

Great service from start to finish. Service councillor kept me informed throughout the service process. I was really impressed with the service rendered. I would definitely recommend this dealership for More

by sergelally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mister Blanco
Dec 08, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

December 08, 2021

Amazing service Departmemt, always very helpful. Tony,Miguel and Chris are a wonderful team and very professional . More

by Susyq132
Customer Service
Recommend Dealer
Yes
Employees Worked With
Miguel Obregon
Dec 08, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

December 08, 2021

Exceptional customer service. Efficient service. Very clean and safe environment. I have been a loyal customer for over 18 years. More

by HOPIEKONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PAULA AND CHRISTOPHER IN Servicing dept
Dec 08, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

Dec 09, 2021 -

HOPIEKONG responded

My service was exceptional as always. Great customer service and courteous staff in your service department

December 08, 2021

The salesperson was just awesome. Unfortunately, they have not paid off my trade. It has been 28 days since I made the purchase. I have contacted the dealership several times, but all I hear is that "the More

by JOLLYBUNCH3071
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joey Fernandez
Dec 08, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to provide us with your feedback and rating. We will be happy to have you coordinate with our executive leadership team to gain a resolution for this matter. In order for the team to be able to contact you successfully, please include your name, contact information, and nature of any concerns to social@kendalldcjr.com. Hope to hear back from you soon.

Dec 08, 2021 -

JOLLYBUNCH3071 responded

Unfortunately, it's too late to apologize. The only person that expressed genuine concern was the sales person. Your post-sale administrative processes are broken and are illegal. Phone calls were not returned and emails not responded to. Florida State Statute 319.24 (5) states that dealers have 10 business days to pay off a trade in their possession. So, my trade should have been paid off by November 29th. I just verified that it was paid off on December 7th. No apologies, no updates. Ask Jesus why he didn't take of this, ask Angel Garcia why he did not return my email or phone calls. Now, I have to go through my sales contract with a fine tooth comb to ensure that the rest of the process was performed legally.

December 08, 2021

Fast service, Excellent customer service Paula was such a big help. Waiting area was nice and clean More

by bobw77295
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Collado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula
Dec 08, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

December 08, 2021

Kris, Alises, Carlos, Sales, and Matthew in Service, are helping me get my truck details in line, are attentive, cordial, and helpful. Continue to have a lasting experience with my preferred dealer, Kenda More

by CleanM5233
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Collado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Brandt, Carlos Rodriguez, Ulises Soza
Dec 08, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

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