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Kendall Dodge Chrysler Jeep Ram

Miami, FL

4.5
4,462 Reviews
Car buying shouldn’t be a stressful experience, and it doesn’t have to be. When consumers come to Kendall Chrysler Dodge Jeep Ram, they’re met with an experienced sales staff ready to serve. We’re committed to consumer satisfaction and will always look for ways to ensure our consumers turn into happy drivers every day. Whether looking for a new vehicle or a used vehicle, with top choice trucks, SUVs, vans, and sedans, we have what you’re looking for. Our sales staff is well informed and can answer questions about vehicles in our inventory. More interested in learning about vehicles yourself? With a team curating all of the content for Kendall Chrysler Dodge Jeep Ram, we also have a blog full of information that gets updated weekly. Of course, you can always contact us if you wish. If you already know what you’re looking for, just fill out a form, and someone from our sales staff will contact you shortly with information and a quote upon request. We look forward to doing business with you!
Contact Dealership

13355 SW 137th Ave.

Miami, FL

33186

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Showing 4,462 reviews

October 18, 2021

The customer service at this establishment is much more than excellent. Thank you for your care. More

by CAPPAREJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
Oct 18, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

October 18, 2021

Terrible service. In the beginning everything is great because they want to sell the car, but once the money is transferred everything is super slow and real bad service. All of a sudden the sales guy doe More

by ELIZABETHVIANA86
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Elizabeth Sanchez, Javier, Juan and Angel
Oct 18, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to give us feedback on your recent car buying experience. We apologize for any inconvenience or lack of communication that has been incurred with our staff. As we pride ourselves on being industry leaders in sales and service, allow us to turn this situation around with you. Please include your name, contact information and nature of the issue to social@kendalldcjr.com and we will have a staff member reach out to you and sort out anything you need. Hope to hear from you soon.

October 17, 2021

This dealer and the people there are awesome! What This dealer and the people there are awesome! What started off as a not so great experience turned into an amazing one! The Managment team and staff More

by Jsemple
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Brandt, Carlos
Oct 18, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave us your feedback on the situation. We apologize if there has been an unresolved issue in relation to your price inquiry on one of our vehicles. We would like to work with you to get to the best resolution for you as soon as possible. If you can include your information and nature of the issue to social@kendalldcjr.com, we will have a team member reach out to you directly and work towards a resolution. Hope to hear from you soon.

October 16, 2021

As always amazing service from beginning to end. Service is reliable and efficient. Ver pleased with all staff members. More

by vazquez.ulises7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

October 16, 2021

Everything was as says per the agent in time matter. Agent was very kind and gentle. More

by Yoandy Yera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

October 13, 2021

I took my vehicle for a oil change service, and I was told my vehicle will be ready in about 1 hour and a half. I was there for 3 hours! The service advisor told me after about 2 and a half hours of been More

by MAGP80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t remember his name
Oct 13, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

We apologize that your wait time was longer than anticipated and that you did not receive 100% customer satisfaction. We certainly understand the value of your time and keeping a schedule. Please feel free to submit your contact information to social@kendalldcjr.com so we can discuss further with you how we can resolve the matter together. Hope to hear from you soon.

October 13, 2021

The service advisor was prompt, courteous, and knowledgeable. I was called and given updates on the progress of the repair, and that’s all one can ask of a service department. More

by Jac 2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
Oct 14, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

October 13, 2021

Took my car for a simple fix, got it back a month later. Terrible Service More

by John Santin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffrey Stuart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew
Oct 14, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

We sincerely apologize that you were not fully satisfied after your recent interaction with our service center. We always want to make sure that every time you leave our sales and service centers you are happy and feel welcome to always return. Please provide your contact information to social@kendalldcjr.com so we can speak with you directly to gain a resolution. Hope to hear from you soon.

October 12, 2021

Great place Very professional..Sales department staff Great place Very professional.. Sales department staff very knowledgeable. Haven't checked out the service department yet. More

by JOHNCA305
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey in sales department
Oct 13, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

October 11, 2021

Very good service and ready as agreed . They also made good recommendations and reasonable prices. More

by CHARLES_MITCHELL39
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pala
Oct 12, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

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