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Kendall Dodge Chrysler Jeep Ram

Miami, FL

4.5
4,705 Reviews
Car buying shouldn’t be a stressful experience, and it doesn’t have to be. When consumers come to Kendall Chrysler Dodge Jeep Ram, they’re met with an experienced sales staff ready to serve. We’re committed to consumer satisfaction and will always look for ways to ensure our consumers turn into happy drivers every day. Whether looking for a new vehicle or a used vehicle, with top choice trucks, SUVs, vans, and sedans, we have what you’re looking for. Our sales staff is well informed and can answer questions about vehicles in our inventory. More interested in learning about vehicles yourself? With a team curating all of the content for Kendall Chrysler Dodge Jeep Ram, we also have a blog full of information that gets updated weekly. Of course, you can always contact us if you wish. If you already know what you’re looking for, just fill out a form, and someone from our sales staff will contact you shortly with information and a quote upon request. We look forward to doing business with you!
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13355 SW 137th Ave.

Miami, FL

33186

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Showing 4,705 reviews

February 19, 2022

Jorge San Martin, Alberto Rodriguez, and Jose Abreu were very helpful in getting me into my new truck. More

by VVALDES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Abreu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge San Martin , Victor Leppez
Feb 19, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 18, 2022

The Best service,,I like new,,,this are my dealer,,the Best in Miami area More

by jerrybrautigam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 18, 2022

I have taken my car there 6 times for the same problem. Paying my car and the car in the dealer x 1 week, then x 3 week, then back again after 3 days of using it. Some people are rude and not caring about More

by NEITA7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Felipe Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ruiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lazaro Varas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our service team. Unfortunately, we were not able to locate your information in our system by entering your DealerRater user name (NEITA7). To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review. Hope to hear back from you soon.

February 18, 2022

Fast and excellent service. I was assisting by Matthew as soon as I arrived with my Chrysler Pacifica. Very professional. More

by Omar
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matthew Lagares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

February 18, 2022

Emily was a great sales woman she answered all my questions and gave me great info on my new car so happy with the service More

by daphnebarrero
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernesto Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emilee Quesada, Christopher Macculloch
Feb 18, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

February 18, 2022

People need to get trained on ownership and how to deal escalates situations. Too many issues with the car. Will change it but not with you guys. Have 4-5 cars bought there but customer service needs more More

by mariasantin2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Horrible experience
Feb 18, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for bringing this to our attention, Maria. We have forwarded your information to our leadership team who will be contacting you directly regarding your experience.

February 18, 2022

Paula Bean was absolutely the best service writer I have ever had. Terrific!! Bravo ! Best !! More

by bowblades
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 17, 2022

The service department is terrible. They don't know how to fix engine light troubles. They will always come up with a reason your light is on, but I found out later on several occasions More

by Kennethhoustonsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hector Collado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your feedback, Kenneth. We will be happy to have you discuss the matter with our service leaders. We have forwarded your information to the team who will be contacting you directly regarding your contribution. Be well.

February 17, 2022

Service is always great and i always have a great experience when i bring my car More

by stacey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Starr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

February 17, 2022

The service was good and professional. You guys were prompt and answered every question. Thanks. More

by eguilbeaux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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