Ken Garff Nissan Salt Lake

I went in about a year ago to have my transmission fixed (after 7 visits they finally fixed it). At the same time I bought an aftermarket flywheel/clutch to put in after confirming that it would not void my (after 7 visits they finally fixed it). At the same time I bought an aftermarket flywheel/clutch to put in after confirming that it would not void my warranty. Went in about a week ago to get my transmission repaired again......had the same problems as it did last time. They refused to repair it. I started asking other employees if I had any other options to repair it under warranty. At this time Billy Brown (Service Manager) came over to me and started yelling and swearing at me. I left to avoid further incident. I decided to call Nissan corporate to get this solved. After a week of moving up the chain they informed me that my vehicle was no longer covered under warranty because the flywheel/clutch voided the warranty, which the dealership specifically told me it wouldn't! The dealership still refuses to make this right and I will never purchase from them or Nissan again. More

Purchased a 2003 Nissan Pathfinder online. Spoke with the salesman prior to driving 5 hours to Salt Lake (I live in Boise) and specifically asked about the console that appeared to have a broken cup hold the salesman prior to driving 5 hours to Salt Lake (I live in Boise) and specifically asked about the console that appeared to have a broken cup holder cover in a picture. I was assured that it was in perfect condition. After I was half way back to Boise the cover BROKE! Then I noticed it had been GLUED! The salesperson flat out lied and when I asked the manager to make things right, he replied with; "it was sold as is" and " a used car is bound to have 'loose' parts"... he also offered to let me buy a part to replace the lied about, broken console piece. I will never work with them again and fear now that my car may have flood damage, luckily it has a warranty. DO NOT DO BUSINESS WITH KEN GARFF!!!! DO NOT DO BUSINESS WITH KEN GARFF!!!! DO NOT DO BUSINESS WITH KEN GARFF!!!! DO NOT DO BUSINESS WITH KEN GARFF!!!! DO NOT DO BUSINESS WITH KEN GARFF!!!! DO NOT DO BUSINESS WITH KEN GARFF!!!! DO NOT DO BUSINESS WITH KEN GARFF!!!! DO NOT DO BUSINESS WITH KEN GARFF!!!! DO NOT DO BUSINESS WITH KEN GARFF!!!! More

I would warn people to find a different place to do business. One year after vehicle purchase we get a phone call from their office saying they had mistakingly given our plates to someone else and th business. One year after vehicle purchase we get a phone call from their office saying they had mistakingly given our plates to someone else and theirs to us. This was discovered only as the other person involved was pulled over and the police impounded his car because of his "stolen" plates. We have had problems with their service department and the warranty they sold us. I also happen to know from experience these kind of problems are not infrequent. Buyer Beware, and find a more competent, honest place to do business. More