Ken Garff Nissan Salt Lake

I gave the rating i gave because the sales experience was great. I didnt feel like i was rushed into anything and during the buying process I didnt feel like I was boxed in and pushed into the sale. John Pea great. I didnt feel like i was rushed into anything and during the buying process I didnt feel like I was boxed in and pushed into the sale. John Pearson and Bill Hadsell did their best to get me a good deal and make sure I got a good interest rate on the truck. And they didnt try and push me into a vehicle I did not want. More

I loved my salesperson (John) and had a great experience with finance department as well. They really went to bat for me! I was a little disappointed when (after 35 days of owning my vehicle) my roof ra with finance department as well. They really went to bat for me! I was a little disappointed when (after 35 days of owning my vehicle) my roof rack fell off my car for no apparent reason, and the dealership would not fix this problem, which should have been caught in their pre-purchase review of my car. This made me distrust that service really did a thorough inspection on my car. I also had to replace the belts, which were original to the car (100,000 miles) at a cost of $250. I was promised $500 worth of service when I purchased the vehicle and felt both of these items should have been addressed prior to my purchase. Such small things for a dealership, but larger for me to come up with the money to fix. For this reason, I will not likely buy from this dealership again. I would however buy from my salesperson in the future if he worked at another dealership. More

I mainly worked with Jason Long over internet sales. I was interested in purchasing an 2011 Altima. He was always very quick with his responses and was willing to work with the price in a very flexible m was interested in purchasing an 2011 Altima. He was always very quick with his responses and was willing to work with the price in a very flexible manner. I always felt like my questions were answered on time and thoroughly. I also referred my cousin to him, and he helped us reach a great price very quickly and was also extremely courteous. I would definitely recommend this dealership to all my friends and family who are interested in purchasing a new vehicle in the future, and I would definitely purchase a future vehicle from them as well. More

When I was at the dealership I never intended to purchase a car.. Jack introduced him self the minute I walked into the dealership and made sure I was comfortable and was just the friendly guy I have ever ta a car.. Jack introduced him self the minute I walked into the dealership and made sure I was comfortable and was just the friendly guy I have ever talked to.. He didnt pressure me to look at any cars it hardly seemed if he was a salesmen at all he acted more like a friend. He pratically held my hand through the entire process always making sure I was happy. And your receptionist rosa was so sweet. she talked to me when I know she may have had other things to do, and seemed genuinly interested in all my stories. She helped me every time I looked confused which at my age seems to be quite often.. haha I just love your dealership and all its employees they really treat you like family. More

The dealership gave my son a new vehicle (Without my knowledge) before any papers were signed, (They sent them to me as I live outside Utah) When I received the papers I observed they had added in some knowledge) before any papers were signed, (They sent them to me as I live outside Utah) When I received the papers I observed they had added in some undisclosed fees. My son took the car back and they charged him for the temp tag and 50 cents per mile. VERY deceptive business practices. They also attempted to gain my signature on a lease agreement that would have made ME the vehicle owner and sole lessee, although I had only agreed to be a co-signer. BUYER BEWARE!!! More

I was looking to trade my 2004 maxima for a new one and I worked with Brad. Though I haven't made the final decision yet I am very impressed with the professionalism and courtesy shown by Brad and the deale worked with Brad. Though I haven't made the final decision yet I am very impressed with the professionalism and courtesy shown by Brad and the dealership. Usually going to buy a new car can be a negative experience but this has been a pleasure and I recommend Brad and Ken Garff. More

Thank you for your prompt and polite service. We appreciate you calling us with more options and listening to our requests. Matt differs from other dealers because he stays within our price range-- appreciate you calling us with more options and listening to our requests. Matt differs from other dealers because he stays within our price range-- and we hate when someone doesn't listen. We would definately recommend you! Thank you More

I really enjoyed my buying experience with the guys at KG and their follow up has been good. If i ever go buy another nissan it will be at Ken Garff Nissan Downtown Salt Lake City, Utah and I have recommende and their follow up has been good. If i ever go buy another nissan it will be at Ken Garff Nissan Downtown Salt Lake City, Utah and I have recommended many friends to go their already. I love my 40th anniversary Z!!! More

The experience started before I arrived at the dealer. Ryan did some research to line up some cars that were within my budget and moldel in mind. I also got a call from Phil Green (manager?) to confirm my Ryan did some research to line up some cars that were within my budget and moldel in mind. I also got a call from Phil Green (manager?) to confirm my appointment the following day. When I arrived I was warmly greeted as a got out of my car. I was helped by ryan's friend who was very knowlegable and attentive to my car needs. The number one choice car was nicely displayed on the lot under a canopy, which indicated that they valued me as a customer and took my appointment seriously. More

I am in the market for a good new or used car. Nissan has such a good track record that they are one of the makes I'm considering. Brad was good to work with. He seemed knowlegable and was very friendly. such a good track record that they are one of the makes I'm considering. Brad was good to work with. He seemed knowlegable and was very friendly. I would like to work with him if I buy a car at Ken Garff Nissan...which is a good location for me. Good reputation as well. More