Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ken Garff Nissan Salt Lake
Salt Lake City, UT
243 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 243 reviews
December 10, 2021
Jack the sales man was very professional and helpful. He truly went out of his way to make sure I have a great experience. I purchased from another state, he went outside FaceTime me to show me the car and truly went out of his way to make sure I have a great experience. I purchased from another state, he went outside FaceTime me to show me the car and any defects (bring a used car) he was great. Michael the sales manager also went out of his way to help make things right when they realized the rear door window tint was damaged while detailing the car. Skylar the finance guy was very informative and honest, I felt like it was a very transparent transaction. Truly recommend the team at Ken Garff Nissan! More
by Brianlopez9
Employees Worked With
Jack Ivers, Michael Rabbane
August 07, 2021
My kindhearted wife (70 yrs.) was sweet talked into buying a used Subaru for $1k more than a new one. Tyler Ford convinced her she had to pay for accessories she doesn't want or need. Then Tyler and Sk buying a used Subaru for $1k more than a new one. Tyler Ford convinced her she had to pay for accessories she doesn't want or need. Then Tyler and Skyler Shepherd double-teamed her and pumped her for another $5k in fees and service charges. A $22k used car became a $31k rip off. They must have high-fived and had a good laugh at their slam-dunk. When I went in for a refund of her down payment the "manager" Anthony Almanza tried to jerk me around, stalled and lied, saying he didn't know how to operate the debit card machine. Why can't they just sell a decent car for a fair price, make a little profit and go home with a clear conscience? How do these people sleep at night? More
by bluecollar
Employees Worked With
Skyler Shepherd (con man) Tyler Ford (bs artist) Anthony Almanza (incompetent)
June 07, 2021
These are your people! If you are in the business for a new car, don't look anywhere else. GO see GRETA at Ken Garff Nissan in SLC. The entire team at Garff Nissan are truly good people. They know what new car, don't look anywhere else. GO see GRETA at Ken Garff Nissan in SLC. The entire team at Garff Nissan are truly good people. They know what a good customer relationship means and what that looks like and they meet you there! I had just come a very traumatic experience at Toyota Bountiful (don't go there before reading their yelp and google reviews). They had the car I was looking for, and I was approved in 15 minutes with a MUCH LOWER rate than Toyota quoted. Seriously, you won't regret it. Skyler and mIKE IN finance are great to work with. They provide complete transparency and there's no messing around. Thanks again Ken Garff NIssan! You made me smile,! More
by Jennietravis1981
Employees Worked With
Skyler, Greta O'Brien, Michael Rabbane
December 18, 2020
I just wanted to say Thank You for a Christmas miracle in the car I purchased as is for my elderly Mom. Great value and very much appreciated. Have a Merry Christmas...Brooks and Ken Garf family. the car I purchased as is for my elderly Mom. Great value and very much appreciated. Have a Merry Christmas...Brooks and Ken Garf family. More
by Katrina
Employees Worked With
Brooks in sales department.
August 13, 2020
The worse place to ever buy a car they are fast to get your money but there management don't know how to treat a customers very very disrespectful they can't keep there end of the bargain and when you cal your money but there management don't know how to treat a customers very very disrespectful they can't keep there end of the bargain and when you call them on it they call the cops because they protect them I would not recommend anybody to buy a car from this place they way they treated us they should not be open I waited 4 months to get my place lost my job lost everything my truck all lights came on the dash they were not trying to make it right nope not at all my wife's car we have had are cars for 4 months and they don't care I take it in there floor mangment comes at me all drunk and crazy and tells me to take my car orbit will be towed I mean the thing is there is a te and place for everything but not there not know and the fact that there don't keep there end is xxxxxxxxx but I feel like because he is black he can disrespect me I lost my job today know I have nothing and this is my thanks no they need to be fired 4 months to get my plates because they can't do there jobs. And because he is black he thinks he is above everything and every body no he is a cop calling laim that one day will get his xxx kicked again and the other mangment they promised me that they will proform and they have done nothing to do with that but DO NOT BUY A CAR FROM HRRE THEY DONT KEEP THERE END OF THE AGREEMENT THERE PROFORMANCE AND SORRY THERE FAST TO GET YOU OUT OF THE DOOR BUT THEY DONT KNOW HOW TO KEEP THERE END AND THERE A BUNCH OF LAIMS THAT NEED TO BE FIRED AND HOMELESS More
by F d dalhy mazda
Employees Worked With
The black mangament
May 26, 2020
Had an issue that was resolved. I had some issues with the service that were ultimately taken care of by the lot manager. I would consider the business handled and may consider this I had some issues with the service that were ultimately taken care of by the lot manager. I would consider the business handled and may consider this lot in the future. More
by WMD-in-Ogden
Employees Worked With
Jackson Johnson, Skyler Shepherd, Pat Dunlavy
May 02, 2020
Great dealership. I'm always promptly greeted when I arrive. The service techs do a great job. I love the video they provide showing what work is being CV completed. No pressure to change filters. arrive. The service techs do a great job. I love the video they provide showing what work is being CV completed. No pressure to change filters. More
by bearlakedays
Employees Worked With
Brad Ichanbak
April 20, 2020
I was so happy with the wonderful customer service I received! My car was picked up from my house, I was informed of everything my car needed, and then my car was dropped off at my house! My service rep received! My car was picked up from my house, I was informed of everything my car needed, and then my car was dropped off at my house! My service representative was excellent, he was always so nice to me and very informative! I couldn’t have asked for better!! Thank you! More
by Mac
Employees Worked With
Daniel Vincent
March 27, 2020
My Ken Garff Nissan experience was Amazing!!! From first contact with Ben, to second contact Jackson to The Closer Skyler - Dream Team• They helped me make a smooth transition into a new truck- great cust contact with Ben, to second contact Jackson to The Closer Skyler - Dream Team• They helped me make a smooth transition into a new truck- great customer service!! I would definitely recommend Ken Garff Nissan. More
by Mariaarroyo6724
Employees Worked With
Ben, Jackson, Skyler
