Ken Garff Nissan Salt Lake
Salt Lake City, UT
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We are very happy with our purchase and would recommend Ken Garff SLC. The sales person was enthusiastic about getting us the best deal possible. They were not pushy and obnoxious like another dealer we Ken Garff SLC. The sales person was enthusiastic about getting us the best deal possible. They were not pushy and obnoxious like another dealer we visited. More
Jack was very friendly and personable from the start. He spent time getting to know us on a friend to friend level and not just as a customer. It is very evident that he is passionate about his job and abo spent time getting to know us on a friend to friend level and not just as a customer. It is very evident that he is passionate about his job and about helping people in general. More
My wife and I purchased a used vehicle from this dealer in December and in the following six months have had to replace the engine, the oil pump separately, the ball joints, the tires, and parts of the dri in December and in the following six months have had to replace the engine, the oil pump separately, the ball joints, the tires, and parts of the drivetrain. I stopped by to advise them of all the problems two different times and all they would say is, "you bought it as is". No offer for any assistance or help in repairing all that has gone wrong on the vehicle. There suggestion was to trade it back in to them, knowing we would be upside down on the loan, clearly, and then to double our car payments and try a different vehicle. It would seem to me a company that claims they inspect all vehicles before they sell them would be embarrassed to have a vehicle with these problems out on the road with their name on it. As mentioned I gave them opportunity to fix this wrong and they avoided it . More
My car buying experience at Ken Garff was like no other! Sam and Greta were incredible; they made me comfortable and never applied pressure to buy. They were patient and took the time to teach me all about Sam and Greta were incredible; they made me comfortable and never applied pressure to buy. They were patient and took the time to teach me all about my new Murano. Finally, along with Chris, they were able to beat any deal I was offered by the other dealers, including deals on pre-owned vehicles. Now I have a brand new Ken Garff Nissan Murano on a school teacher's budget, and I can't believe it. I would recommend them to everyone! More
I recently spoke with Rhett xxxxx at Ken Garff Nissan of I recently spoke with Rhett xxxxxxat Ken Garff Nissan of downtown Salt Lake City about marketing opportunities and mentioned that I needed to get my t I recently spoke with Rhett xxxxxxat Ken Garff Nissan of downtown Salt Lake City about marketing opportunities and mentioned that I needed to get my truck serviced when I went in to talk to him. Rhett completely took care of scheduling and following up on my service appointment without me having to lift a finger, which was very impressive for a GM to handle such a small task. When I went into Ken Garff Nissan last week for my first oil change on my new Nissan Titan (also purchased from Ken Garff Nissan) and to meet with Rhett about website related opportunities, I was amazed at their professionalism. Tyson in service was extremely kind and helpful in assisting me from the time I pulled up, until the moment I departed. I received a free oil change for being a Ken Garff customer and also asked them to inspect all of my aftermarket accessories that I had installed at the time of purchase and was not charged a dime for that either. I have nothing but great things to say about Ken Garff Nissan of Salt Lake City and will refer all of my friends and associates to their dealership because of their outstanding and professional service. More
The process started off smoothly but went downhill fast. I have never had a car buying experience last 5 hours. Then to top it off, the check engine light came on the next day because they left the gas cap I have never had a car buying experience last 5 hours. Then to top it off, the check engine light came on the next day because they left the gas cap off when they put gas in it. However, when I called about it I found that they had also lost the gas cap and had to order one in, leaving me to have gas evaporate for 4 additional days. I feel beat up and bruised. More
The high quality of professionalism displayed by Michael was exceptional. He was truthful and extremely helpful. He laid out exactly what was included in my purchase, even how much the dealership paid for i was exceptional. He was truthful and extremely helpful. He laid out exactly what was included in my purchase, even how much the dealership paid for it. He talked to me about additional insurances that was available to me, as well as giving me a print out of the CARFAX on the vehicle, which was reassuring of the quality of the vehicle. He examined the vehicle with me and any concerns or minor problems that I saw with the car he assured me they could and would be fixed at the dealership, i.e. a loose backlight. Any questions that I had he answered. If he wasn't sure or didn't know, he got the answer for me. That shows me he cares about his clients and is an honest salesperson. He made my experience the best i've had at any dealership here in town as well as out-of-state. It was a smooth sale and I had ease of mind knowing that i was truly taken care of by Michael. I would definitely recommend this dealership and will definitely return for my future needs. Thanks for a wonderful experience! More
The sales men were very helpfull and kind, we had a great experience there. I would defiantly return for more business, they did everything they could to get us in a new car. experience there. I would defiantly return for more business, they did everything they could to get us in a new car. More