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Ken Garff Nissan Salt Lake

Salt Lake City, UT

4.3
257 Reviews
We are Ken Garff Nissan Salt Lake City. You might expect a car company’s top priority to be cars, but not at Ken Garff Nissan Salt Lake City. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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777 SW Temple

Salt Lake City, UT

84101

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Showing 257 reviews

July 14, 2015

Wow what a breath of fresh air!!! After shopping around for 6 months for an Hummer H3, We went and test drove one from Ken Garff Nissan in SLC. All around great service. Stu in sales More

by dont_hate_on_kate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Carmody, Bill Hadsell, Stuart Talley
May 10, 2015

Amazed After looking for two months hours upon hours My daughter suggested I look on line in Salt lake area. she said they have good prices. Living In Casper More

by Raedeen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Hadsell, Trey Pruitt
April 19, 2015

HATED MY EXPERIENCE Where to begin with my horrible experience at this dealership KEN GARF NISSAN? I couldn't believe I'm so eager to write a bad review for KEN GARF NIS More

by Anonymoususer992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Hadsell
Apr 20, 2015 -

Ken Garff Nissan Salt Lake responded

We hate to hear that your experience at our dealership was such a negative one. We can understand your desire to remain anonymous, but we truly do want to learn more about what happened so that we can make things right. If you feel comfortable reaching out, we’d appreciate hearing from you: Courtnie Beck (Customer Advocacy Manager), courtnieb@kengarff.com or 801-933-1925.

Apr 20, 2015 -

Ken Garff Nissan Salt Lake responded

We hate to hear that your experience at our dealership was such a negative one. We can understand your desire to remain anonymous, but we truly do want to learn more about what happened so that we can make things right. If you feel comfortable reaching out, we’d appreciate hearing from you: Courtnie Beck (Customer Advocacy Manager), courtnieb@kengarff.com or 801-933-1925.

March 08, 2015

BEWARE Stay away - they are crooked, they lie, steal and cheat to sell a car! Buyer Beware! They lie to you just to sell a car, stay away never buy a car f More

by ZEKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paige
Mar 09, 2015 -

Ken Garff Nissan Salt Lake responded

We’re very sorry to learn of your frustrating experience with our dealership. We’d like to hear about what specifically occurred during your visit so we can determine how we can make things right. Please contact Courtnie Beck, our Customer Advocacy Manager, at courtnieb@kengarff.com or 801-933-1925.

November 23, 2014

can't be trusted I took my 05 Murano to have it checked because I could smell oil burning off the engine. I stated to the service rep there was no oil burning from the More

by Andrea Moreno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Vincent
Nov 24, 2014 -

Ken Garff Nissan Salt Lake responded

Andrea, what you shared with us is very concerning. We value the relationship we have with each of our customers and if you feel that we have been misleading, we want to address that. Honesty and transparency is important to us. We left you a message this morning and would love to hear back from you so we can address your concerns.

November 14, 2014

Amazing! I have purchased many cars over the years and several from Ken Garff, The last three have been over the last three years. These experiences in particu More

by Dean Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Pruitt
October 07, 2014

Amazing Experience I recently purchased a new vehicle at Ken Garff Nissan. My salesperson, Greta O'Brien was amazing. She was patient, personable, and knowledgeable ab More

by Mat Quin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greta O'Brien, Bill Hadsell
September 25, 2014

great salesman! Thomas lowe was our salesman. He treated us great! Awesome customer service and very knowledgeable! I would recommend him to anyone. Made us feel we More

by michelle hatch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Lowe
September 14, 2014

WORSE EXPERIENCE OF BUYING A CAR I HAVE EVER HAD I would like to express the experience that I have had with this company and would NOT recommend them as they have been the biggest disappointment I h More

by sjbradhatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
DANIEL, Ryan Brady, Carol Chase
Sep 26, 2014 -

Ken Garff Nissan Salt Lake responded

Thank you for bringing this to our attention. We’d like to know if you were able to get all the necessary fixes completed, or if you have more that needs to be done. We’d like to take care of this for you as soon as possible. Please contact our General Manager, Winston Bennion at winstonb@kengarff.com or 801-933-1900.

September 13, 2014

Nissan Altima I ended up paying 3000 dollars more than what they told me, which I didn't find out until I tried to make my first payment. When I confronted them abo More

by Jgleave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Hadsell, Trey Pruitt
Sep 26, 2014 -

Ken Garff Nissan Salt Lake responded

We’d like to look into this and clarify the payments. We don’t want there to be any confusion and apologize if your first payment was a surprise. Please contact our General Manager, Winston Bennion at winstonb@kengarff.com or 801-933-1900.

Sep 29, 2014 -

Ken Garff Nissan Salt Lake responded

We’d like to look into this and clarify the payments. We don’t want there to be any confusion and apologize if your first payment was a surprise. Please contact our General Manager, Winston Bennion at winstonb@kengarff.com or 801-933-1900.

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