Ken Garff Nissan Salt Lake

Amazing! I have purchased many cars over the years and several from Ken Garff, The last three have been over the last three years. These experiences in particu I have purchased many cars over the years and several from Ken Garff, The last three have been over the last three years. These experiences in particular have surpassed my previous experiences in terms of exceptional over all service. From stepping on the lot to driving away feeling completely satisfied about the way I was treated by the entire staff. Our sales person Trey Pruitt made a huge impact in our final decision to purchase our car and truck. He was kind, courteous and professional. He made us feel so comfortable through the process, never applying the "HIGH PRESSURE" from a sales rep that I have experienced at other dealerships, thanks Trey! We will be back! We hope you can assist us In the future. I have referred my daughter and a few friends to your dealership and they told me a similar experience at Ken Garff. I truly appreciate your honesty, integrity and straight forward way of doing business. Keep up the good work! More

Amazing Experience I recently purchased a new vehicle at Ken Garff Nissan. My salesperson, Greta O'Brien was amazing. She was patient, personable, and knowledgeable ab I recently purchased a new vehicle at Ken Garff Nissan. My salesperson, Greta O'Brien was amazing. She was patient, personable, and knowledgeable about the vehicle I bought (2014 Rogue). I was so pleased with my experience I shared it with a co-worker, and my co-worker purchased a vehicle with Greta's assistance too! Thank you so much for the positive car buying experience!!! More

great salesman! Thomas lowe was our salesman. He treated us great! Awesome customer service and very knowledgeable! I would recommend him to anyone. Made us feel we Thomas lowe was our salesman. He treated us great! Awesome customer service and very knowledgeable! I would recommend him to anyone. Made us feel welcome!!! More

Beware of lies at Ken Garff. We bought a new Juke. Last year's model but it was new. Our experience with the saleslady was good, but the rest of the experience was awful. Part We bought a new Juke. Last year's model but it was new. Our experience with the saleslady was good, but the rest of the experience was awful. Part of the fault was my own, for being so gullible. The instant rebate and discounts they were offering verbally on this particular car turned out to be false, which I found out later when it came time to deal with Nissan Acceptance Corporation. We bought the car too casually, and now we regret ever going there. Also I had signed an extended warranty, and later we decided we didn't need it; and the financial guy wouldn't return my calls. Then I called Nissan to see if they could help. I finally went in and filled out a form for refusing the extended warranty and submitted it. Still no one bothered to call me back. But I kept calling and finally the receptionist returned my call, and I found out from her that they were going to cancel it, which they eventually did. Because of their attitude and their false presentation we will never do business with Ken Garff again. More

Do not ever purchase a vehicle from them. Horrible!! I purchased a vehicle from these guys in September of 2013. It is now April of 2014 and I have already had to make repairs on this vehicle of over $1, I purchased a vehicle from these guys in September of 2013. It is now April of 2014 and I have already had to make repairs on this vehicle of over $1,000. I purchased this vehicle for approx $15,000. I should NOT have to make any repairs on a vehicle that I purchased for that much money less then a year after purchase. I went in for an oil change to the dealership with the AdvantageCare program - they then gave me a LIST of problems with my vehicle. Ones that I was NOT aware of at the time of purchase. When we purchased the vehicle, we tried to have them change the tires. At the time of purchase they were very low tread. They refused and would not help us with that. Tires were the first thing on this list that they gave me that need to be replaced. Stating that the back two required immediate attention. Nice. The vehicle also needs rotors, brakes, CV boot, alignment, shocks. I would like to know how this is fair. AT ALL. I called the sales manager and of course received NO help. Telling me "cars are like athletes, you just don't know when they'll give out". My mistake for not purchasing a warranty, but where we bought the vehicle for approx $15,000 - I didn't think it would be needed this soon.. Boy was I wrong. I have never had this experience with a purchase of a vehicle. I am a very dissatisfied customer. And Ken Garff could care less. The only positive thing that I have to say is that the sales rep that we worked with at the original time of purchase, was great. But what does it matter what the sales rep is like if the product they are selling is garbage. More