Ken Garff Nissan Salt Lake | Page 16

Amazed After looking for two months hours upon hours My daughter suggested I look on line in Salt lake area. she said they have good prices. Living In Casper After looking for two months hours upon hours My daughter suggested I look on line in Salt lake area. she said they have good prices. Living In Casper Wyoming well can just say the prices on vehicles are as to be expected HIGH to say the least. This was it my final day I was going to look. My mother not always being able to travel needed a car that she can get around in during the winter and summer. I looked on Ken Garff site and found the car. I thought well it is a long shot but I will try to see if I can get the paper work sent her sign it and I driver there and get the car for her. It work! The only problem was my mother got sick and could not travel. I could not make it there right way. I had to find some one to go with me, but I had to wait until the following weekend. They held the car for my almost a week and a half got the paper work was sent to my mother She signed it I drove 7 and half hours. On my way there I Received a call from Trey Pruitt which was the sales representative I had been dealing with making sure I was able to be there as I said. I informed him I was on my way. My internet on my phone was not working and neither was my friends. so I could not give him an exact location and how long it would be. He looked up as close as he could from the information gave him. He said he would have every thing ready on the car for me when I arrived. My dumb luck I was an hour off. When I finally arrived I waked into the dealership barley got Treys name out of my mouth and he was there. Very kind man. asked about the trip offered to get me and my friend something to drink. He had customers and was trying to deal with both. well after the long ride there of course I was interested in test driving the car. He handed the keys to me excused him self. let me do my thing and helped the other customers. My friend and I took off came back he was free to deal with me. He got me lined up with Bill Hadsell . Conversed with my friend while I took care of paper work. Giving him information on places to go eat and things to do while we were there. after the paper work was done Trey showed us everything he could about the features on the car and said If we had any Questions please feel free to call he would answer them at any time. the only problem we had was a screw would not come out for the licence plate and the shop was closed. Not his fault it happens. but told us that we could take it any where and they would cover the cost for fixing the issue on Monday. I will take it to get it fixed on tomorrow. Awesome Sales man to deal with. I will make that trip a gin no matter what state I live in to deal with him! Bill Hadsell I was dropped in his lap at at a last minute notice. He emailed me all the information to help my mother sign the paper work wile she is in another town with my sister. He FedEx the paper work to to her. He called to make sure we both received it answered all of my questions offered extra things. He called me several times to make sure I understood what was going on and was ready and informational on every thing. Signing the paper work was so easy with him. he gave me the time ti read through them and read through them with me. For once I was not over whelmed with what am I signing and what is going on. being left feeling like I got ripped off when I walked out of his office. Once the paper work was set aside he as well took the time out when I asked him about restaurants give me his opinion about a few places printed them off for me and showed my how to get there from our hotel. All I have to say about those two genital men Is thank you for such an awesome experience with salesmen. This is coming from experience of having a best friend that is a salesman himself has taught me a lot about who is there for just a job and who is there for the customer. As an matter of fact my friend is now as well thinking of going there to by a truck If I can find the right one for him! It was worth the travel all the way around! More

Amazing! I have purchased many cars over the years and several from Ken Garff, The last three have been over the last three years. These experiences in particu I have purchased many cars over the years and several from Ken Garff, The last three have been over the last three years. These experiences in particular have surpassed my previous experiences in terms of exceptional over all service. From stepping on the lot to driving away feeling completely satisfied about the way I was treated by the entire staff. Our sales person Trey Pruitt made a huge impact in our final decision to purchase our car and truck. He was kind, courteous and professional. He made us feel so comfortable through the process, never applying the "HIGH PRESSURE" from a sales rep that I have experienced at other dealerships, thanks Trey! We will be back! We hope you can assist us In the future. I have referred my daughter and a few friends to your dealership and they told me a similar experience at Ken Garff. I truly appreciate your honesty, integrity and straight forward way of doing business. Keep up the good work! More

Amazing Experience I recently purchased a new vehicle at Ken Garff Nissan. My salesperson, Greta O'Brien was amazing. She was patient, personable, and knowledgeable ab I recently purchased a new vehicle at Ken Garff Nissan. My salesperson, Greta O'Brien was amazing. She was patient, personable, and knowledgeable about the vehicle I bought (2014 Rogue). I was so pleased with my experience I shared it with a co-worker, and my co-worker purchased a vehicle with Greta's assistance too! Thank you so much for the positive car buying experience!!! More

great salesman! Thomas lowe was our salesman. He treated us great! Awesome customer service and very knowledgeable! I would recommend him to anyone. Made us feel we Thomas lowe was our salesman. He treated us great! Awesome customer service and very knowledgeable! I would recommend him to anyone. Made us feel welcome!!! More

Beware of lies at Ken Garff. We bought a new Juke. Last year's model but it was new. Our experience with the saleslady was good, but the rest of the experience was awful. Part We bought a new Juke. Last year's model but it was new. Our experience with the saleslady was good, but the rest of the experience was awful. Part of the fault was my own, for being so gullible. The instant rebate and discounts they were offering verbally on this particular car turned out to be false, which I found out later when it came time to deal with Nissan Acceptance Corporation. We bought the car too casually, and now we regret ever going there. Also I had signed an extended warranty, and later we decided we didn't need it; and the financial guy wouldn't return my calls. Then I called Nissan to see if they could help. I finally went in and filled out a form for refusing the extended warranty and submitted it. Still no one bothered to call me back. But I kept calling and finally the receptionist returned my call, and I found out from her that they were going to cancel it, which they eventually did. Because of their attitude and their false presentation we will never do business with Ken Garff again. More