Ken Garff Nissan Salt Lake

General manager Bought car within one hour. Best experience ever. Thanks Ken Garff Nissan SLC. Will tell all my friends and family. We will be back in the near future Bought car within one hour. Best experience ever. Thanks Ken Garff Nissan SLC. Will tell all my friends and family. We will be back in the near future More

The people we worked with were a class act and treated us fa Mike and Ryan listened to our concerns and responsed positively to all our concerns. We were amazed with their fairness and patience. I drove away in Mike and Ryan listened to our concerns and responsed positively to all our concerns. We were amazed with their fairness and patience. I drove away in the car of my dreams because they were so willing to work with me More

Best car buying experience I've ever had!!! My experience was fantastic!!! Great prices and great service. Michael was a great guy Very knowledgeable but his voice was a little funny and fem My experience was fantastic!!! Great prices and great service. Michael was a great guy Very knowledgeable but his voice was a little funny and feminine More

Best service ever. I had looked around at cars for a few weeks and was always so unsure that I wasn't getting lied to just for my money. When I showed up, I knew these g I had looked around at cars for a few weeks and was always so unsure that I wasn't getting lied to just for my money. When I showed up, I knew these guys were genuine and knew their stuff. Amazing salesmen! More

Great experience The process was very smooth and easy going. Didn't feel any pressure from the sales staff. Questions were answered and everything was explained clearl The process was very smooth and easy going. Didn't feel any pressure from the sales staff. Questions were answered and everything was explained clearly. I was able to get the car I wanted and price I wanted. Overall a great car being experience. More

Making dreams come true Great people. Will was awesome, and I felt like I had a friend helping me buy a car, not just a salesperson. Not pushy! Really nice and will work wit Great people. Will was awesome, and I felt like I had a friend helping me buy a car, not just a salesperson. Not pushy! Really nice and will work with you to get what you want. No secrets or making deals with the manager behind your back. Face to face and personalized for me. Didn't walk away feeling like I made a mistake. Bravo to this location!! More

Easy, no nonsense car sales Michael Rabbane is a pleasure to work with. He provided me with a car fax immediately upon arrival, had the car ready for a test drive, answered all m Michael Rabbane is a pleasure to work with. He provided me with a car fax immediately upon arrival, had the car ready for a test drive, answered all my questions. He knows his Nissans! The actual purchase/transaction was quick and easy. This was the easiest, most efficient car purchase I've ever made. More

Never by a car here Bought a 2012 truck and right away it has had major electrical issues. The local dealer has informed me that the system can be reset by taking the bat Bought a 2012 truck and right away it has had major electrical issues. The local dealer has informed me that the system can be reset by taking the battery off for 10 minutes. It is clear to me now that that is what the dealer did before the test drive. I have called and left messages with my salesman trey and head salesman Ryan for the past 10 days. No one will call me back. I will never buy a car here again and advise anyone thinking of buy a vehicle to go elsewhere. More

Bad sales experience, HORRIBLE AND SHADY SERVICE DEPT So to start this off I found a car online with Ken Garff. Worked things out for about a week before my wife and I made the trip. We had to drive fro So to start this off I found a car online with Ken Garff. Worked things out for about a week before my wife and I made the trip. We had to drive from Idaho to Salt Lake. Once there we test drove the car and loved it. Everything seemed fine except for the daytime running lights not working. We asked to have those fixed before we left. Well, over 3 hours later of sitting there while our salesman kept disappearing we finally get the word that they don't have the lights there to fix it but they pulled the bulb out so we can go find them ourselves and they credited us $50 toward the light. Come to find out the service people pulled the turn signal bulb out instead of the DRL. So now we are on our way home with no turn signal. We took the car to our local dealership to fix the DRL and find out that the service team and Ken Garff didn't put all the bolts back in the fender well which could have caused it to fall off on the freeway. Not only did they not put all of the bolts back in they put NONE of them back in. It was being held in by a clip. So now I find that the DRL are on a recall which KG should have known as well. Very easy to look up. Go to get these fixed and find that the power steering line is leaking, the rear main seal is leaking and the torque converter seal is leaking. I called the sales manger 3 times and over a week later I still have not received a call back. Got in touch with their "Customer Service Advocate" and she gets me the inspection sheet. Which on the inspection sheet it says that they checked all of the above and that they passed. I asked her if a leaking seal passes and she said yes. How in the he*! do leaking seals and lines pass an inspection? It's now cost us another $1000 to get these things fixed and we still don't have our car back. The after the sale service is HORRIBLE and honestly our sales guy didn't know what he was doing either. I would never buy from Ken Garff again and I wouldn't recommend anyone else does either. They are crooked and shady and offer no help to fix the damage they have done and the extra money they have cost us due to their awful service department. DO NOT buy from these crooks. More

New leaf Mike made it very easy and stress free with the purchase of my new car and James was very helpful explaining the details of my car. Mike made it very easy and stress free with the purchase of my new car and James was very helpful explaining the details of my car. More