Ken Garff Honda Downtown

I had been to many lots looking for a good used car when my old and faithful little red car was finally on its last legs after 18 years together. My family has bought many cars from the Ken Garff lots over my old and faithful little red car was finally on its last legs after 18 years together. My family has bought many cars from the Ken Garff lots over the last 20 years, and I have always had a good experience. Finally the 2009 blue Honda Accord caught my eye and Ernie Hasna was very patient with me, allowing me to come back several times and spend some time with it before I made a final decision. There was no playing fast and loose, the price was the price, and there was no hard sell. Everything I asked, Ernie was there to make the process smooth for me. When I finally made a decision, Ernie was with another customer, so Eddie Jeppson stepped in and helped me finalize the paperwork and wait for the financing. He was very friendly and I was really impressed that they would work together as a team helping each other out. It was fun to hang out and everyone I met at the lot was very friendly, real and nice to me. Thanks for making a long day a lot more fun that it could have been. Good work! I will definitely be buying my next car from Ken Garff, hopefully at least 18 years from now. :) More

Knew what I was looking for, came in, and Stan quickly assisted with the process. Very much appreciated his help. Made my experience of buying a car a great one! Highly recommend this dealership! assisted with the process. Very much appreciated his help. Made my experience of buying a car a great one! Highly recommend this dealership! More

Eddie gave me amazing customer service. He went above and beyond to take care of all of my needs. He's awesome I loved my experience. I Will definitely be a long time customer. beyond to take care of all of my needs. He's awesome I loved my experience. I Will definitely be a long time customer. More

Sean was such a great guy to work with. He was very personable and friendly, and had lots of knowledge about the cars I was interested in. He spent lots of time with me, and was very patient and never personable and friendly, and had lots of knowledge about the cars I was interested in. He spent lots of time with me, and was very patient and never pushy. I felt very comfortable in taking my time and making a decision about the car I wanted to purchase. Best Salesman I have worked with here in Utah :) Thanks for making it such a great experience at Ken Garff!! I am recommending you to all my friends and family looking to purchase a vehicle. More

Eddie Jeppson was my salesman and he did a great job with helping me find a car although it was a more challenging process to secure all of the financing. Trevor was the finance manager that I worked with a helping me find a car although it was a more challenging process to secure all of the financing. Trevor was the finance manager that I worked with and he also did a great job. Like I said it was challenging to find the right lender. I love my car!!! More

After visiting Ken garff and working with Eddie Jeppson and Trevor wilkins i cant imagine shopping anywhere else. Eddie listened to what i needed and did everything in his ability to help find something th and Trevor wilkins i cant imagine shopping anywhere else. Eddie listened to what i needed and did everything in his ability to help find something that fit. Afterwords Trevor did evrything that he could to get me an afforable price. Next time i need a car im going back to see eddie and trevor at ken garff More

We recently purchased a new Pilot. The transaction was really smooth, the sales staff was very knowledgeable, friendly, and not pushy. The pricing was very fair from the start....didn't have to deal with really smooth, the sales staff was very knowledgeable, friendly, and not pushy. The pricing was very fair from the start....didn't have to deal with lots of haggling. We weren't in the market for a Pilot but thought we would buy a Subaru and needed to trade in our Tacoma as part of the purchase. We got an online quote on the value of the Tacoma from AutoTrader and Ken Garff receives those leads. We were contacted promptly and they were very professional when I explained we weren't buying a Honda. We held off on buying for a few months but then decided we wanted to. I contacted the Ken Garff team through email and asked if they were still interested in buying our truck even though we weren't buying a Honda. They were still interested and they offered us the AutoTrader value, which was a very fair value and the same trade in price the other dealers offered us. They didn't even push Honda since we mentioned we weren't in the market but I wanted to drive the Pilot while they assessed our truck. I fell in love with it but it took me a few weeks to convince my husband. Throughout the entire process, the sales team answered our questions promptly, were never pushy,never seemed annoyed, and they had top notch customer service. One of our best car buying experiences ever. We nearly put off buying a new car because of the hassle we got at the local Subaru and Ford dealerships. Thanks! More

hello my name is Brandy Gill. me and my husband mike gill came to the kengarff downtown dealership to try and trade in my old truck for a great dependable car. the person helping us was eddie jeppson, he was came to the kengarff downtown dealership to try and trade in my old truck for a great dependable car. the person helping us was eddie jeppson, he was great in every way! i didnt think that they would trade in my old truck but he worked so hard to make it to ware i drove my new car home last night. he has the BEST sellsmanship i have EVER seen in 1 person! he would not quit until i had those new keys in my hand. i really appreciate all his hard work that he does!! thanks so much eddie, brandy gill More

My wife and I were looking at a Honda Pilot we saw on Ken Garff's website. We visited the dealership the next day but it had already been sold. Eddie took our info and promised to keep us updated on anythi Garff's website. We visited the dealership the next day but it had already been sold. Eddie took our info and promised to keep us updated on anything that came in and met our specifications. He helped us find a 2007 CR-V that met our criteria. Eddie and the management worked with us on the price and we very accommodating. We lived out of town so were not going to be able to pick the vehicle up until the weekend. Instead of waiting however Eddie took his day off to drive 2 hours out of his way and meet us halfway to sign the paperwork and hand over the vehicle. This was our second purchase from a Ken Garff dealership and I will definitely be going back to them when I am next looking to purchase another. More

Regarding my purchase 12/31/2012: After my son and I wandered around a tad in the snowy parking lot, Eddie Jeppson greeted us and asked us what we were looking for. We weren't really sure and asked to wandered around a tad in the snowy parking lot, Eddie Jeppson greeted us and asked us what we were looking for. We weren't really sure and asked to see a list... He immediately took us in the warm office and showed us the inventory list with prices available that day. From the list we were able to narrow to two vehicles. He got them cleared of snow and warmed up and set my son and I off for back-to-back test drives. We liked both but settled on one. After pricing out my trade-in (truck) at about $1k more than I expected the final price (without tax) was $1k less than the price he showed me on the list. It was a done deal. SIMPLE. Eddie was great to deal with and I will be visiting him again soon when I need to purchase another new-used family vehicle. More