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Ken Garff Honda Downtown
Salt Lake City, UT
900 Reviews
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900 Reviews of Ken Garff Honda Downtown
July 14, 2013
I just bought my first car from Eddie and was very pleased with the whole experience. Eddie was friendly and helpful in addressing all of my concerns without pressuring me in any way. After spending t pleased with the whole experience. Eddie was friendly and helpful in addressing all of my concerns without pressuring me in any way. After spending the prior day dealing with high pressure sales men trying to get me to buy a car I wasn't happy with, working with Eddie was a refreshing relief. Trevor then help me through the financing process, he was very helpful making the process easy and stress free. I had a great experience at Ken Garff Honda because of Eddie and Trevor and would highly recommend them to anyone looking to buy a car. More
by Darcness
Employees Worked With
Eddie Jeppson
July 01, 2013
Eddie Jeppson isn't called "Fast Eddie" for no reason, but not the good kind! He won't hesitate to pull a fast one on you, but at least he was honest in that it was all in the name of him meet no reason, but not the good kind! He won't hesitate to pull a fast one on you, but at least he was honest in that it was all in the name of him meeting his quota. After playing games with us at the dealership for 3 hours on a weeknight with our kids there and a baby on the way, my husband and I were still not satisfied with the price we were quoted and left without renewing our lease. At 7:15 the next Saturday night, which was also the end of the month, Eddie called us and told us that he had gotten the price we wanted approved and asked us to come into the dealership to sign with no games, no wait. The only honest statement from Eddie that night was "I need to make quota". Indeed, I signed all of the paperwork at the cost that Eddie had provided over the phone, however it took an additional 2 hours to do so and there were plenty of games to come. I received a call from Ken Garff Honda on Monday, stating that Eddie had not only lied to me about the terms of the lease, but to his Finance Manager as well! The terms of the lease that we not only agreed to, but signed for, were absolutely impossible and Eddie was aware of this prior to even calling us. Ken Garff Honda offered us a new deal that was so terrible that even the leasing agent I was speaking with advised us not to take it. Eddie had the audacity to try to blame the situation on Honda, but his manager already confirmed that he had told Eddie directly that it was an impossible term and not to do it, which he ignored and lied about to all parties involved. We have had a great previous experience with Ken Garff, but we are so apalled by the type of employee that Eddie turned out to be that we will no longer do business with Ken Garff as a whole. We will not contribute to a company that supports dishonest employees. More
by cdalchy
Employees Worked With
Eddie Jeppson
July 01, 2013
This was my 5th dealership lookiing for a truck. I didn't have the time to go in and look around or sit for 6hrs and get haggled. I told them what I needed, price range I wanted and they hooked us up didn't have the time to go in and look around or sit for 6hrs and get haggled. I told them what I needed, price range I wanted and they hooked us up.. EDDIE was our dealer and he was awesome! They didn't have any in stock that were what I wanted or needed so I found one on KSL in Logan that I loved he drove up and got it and brought it back and with in a week and only a few hours at the actual dealership, I had my truck! BEST EXPERIENCE TO DATE ON BUYING A VEHICLE! More
by nicksommer12
Employees Worked With
Eddie Jeppson
July 01, 2013
Ben Hugo and Ken Garff Honda Downtown did all they could do to help me and my family find a car that would be just right for us. They were great through every part of the buying process. I would definitely do to help me and my family find a car that would be just right for us. They were great through every part of the buying process. I would definitely recommend them to anyone who is looking for a new or used car or truck. We will be back when it is time to buy another car. More
by JamieL439
Employees Worked With
Ben Hugo
June 17, 2013
Ernie was fantastic to work with! He went over every question I had and spend a great deal of time addressing all of my concerns. He was patient, kind and honest. He worked hard to make a deal that I question I had and spend a great deal of time addressing all of my concerns. He was patient, kind and honest. He worked hard to make a deal that I was comfortable and happy with. We will back for sure to work with him again!! More
by staceykmjenkins
Employees Worked With
Ernie Hasna
June 11, 2013
I bought my first car from Eddie in 2011, he was amazing I liked the fact that he was very interested in what i needed and what I could afford. Eddie was very honest with everything I asked, he listened and I liked the fact that he was very interested in what i needed and what I could afford. Eddie was very honest with everything I asked, he listened and did everything in his power to find the right car for me. I never once felt pressured into something I didn't want or couldn't afford. Recently I bought my second car from Eddie and I couldn't be happier that I've found the most awesome dealership guy ever. I thought about looking at a car that I thought would be a fabulous car, Eddie told me he wouldn't feel right selling me a car that had some problems. That was amazing! Most car dealers just try to get the sale they don't have the care and compassion that Eddie does! I have and will continue to refer anyone and everyone to Eddie! More
by kamilynn662
Employees Worked With
Eddie Jeppson
May 29, 2013
Ernie and Lucy were great and very friendly. Finance guy was great as well and worked to get us a good rate. I was there for a few hours and saw how Ernie is a very busy man. Keep up the great work! was great as well and worked to get us a good rate. I was there for a few hours and saw how Ernie is a very busy man. Keep up the great work! More
by zandmbarnard
Employees Worked With
Lucy Monson, Ernie Hasna
May 28, 2013
Eddie was very "fast" indeed. He helped me find the perfect car just for me. At first I thought the perfect car was a car that I ended up returning and when I returned it, Eddie had 5 or 6 mor find the perfect car just for me. At first I thought the perfect car was a car that I ended up returning and when I returned it, Eddie had 5 or 6 more cars lined up for me to look at. I found my perfect car at a great price because Eddie never gave up on me. I am very appreciative of his help without it I would not have such a wonderful car that I absolutely love! Thank you Eddie for never giving up on helping me find my perfect car :D More
by jocespeaks94
Employees Worked With
Eddie Jeppson, Eddie Jeppson
May 24, 2013
We had a great experience with Sean at Ken Garff Honda. He was easy to talk to and didn't make us feel rushed or pressured. He was ready with Carfax information and was honest in his opinion about the vehi He was easy to talk to and didn't make us feel rushed or pressured. He was ready with Carfax information and was honest in his opinion about the vehicles. He never tried to talk us into more expensive vehicles and listened to our needs and concerns. I felt comfortable and most importantly he didn't treat me like I was a dumb girl or that i didn't know anything about cars. I would definitely recommend Ken Garff Honda and Sean. More
by fewster
Employees Worked With
Sean Ackroyd
May 22, 2013
We just purchased a new CR-V from Sean Ackroyd at Garff Downtown in Salt Lake City, and our experience was exceptional. We first met Sean late one evening at the dealership when casually shopping. He was Downtown in Salt Lake City, and our experience was exceptional. We first met Sean late one evening at the dealership when casually shopping. He was friendly, genuine, and capable, and seemed happy to spend the time "tire kicking" with us, even though it was at or just after closing time. We then contacted Sean again via phone for additional details and visited the dealership again as he helped us further in narrowing our choices. In the meantime, we visited other dealers, who eventually disappointed us greatly--they were less than honest, less than caring, and less than helpful. Sean, in welcome contrast, was always warm and open. Most important for us, he was absolutely honest and comfortably competent. He demonstrated in many ways that he wanted us to be happy and successful. He went the extra mile to provide information and service. He even helped us with color choices by parking the two options side by side. His product knowledge was superb. He was able to clearly differentiate the CR-V from the competition. Negotiations were "win-win." We can and will highly recommend Sean to others. Rex an Nancy Allen More
by rexjallen
Employees Worked With
Sean Ackroyd
