Ken Garff Honda Downtown

We recently purchased a new Pilot. The transaction was really smooth, the sales staff was very knowledgeable, friendly, and not pushy. The pricing was very fair from the start....didn't have to deal with really smooth, the sales staff was very knowledgeable, friendly, and not pushy. The pricing was very fair from the start....didn't have to deal with lots of haggling. We weren't in the market for a Pilot but thought we would buy a Subaru and needed to trade in our Tacoma as part of the purchase. We got an online quote on the value of the Tacoma from AutoTrader and Ken Garff receives those leads. We were contacted promptly and they were very professional when I explained we weren't buying a Honda. We held off on buying for a few months but then decided we wanted to. I contacted the Ken Garff team through email and asked if they were still interested in buying our truck even though we weren't buying a Honda. They were still interested and they offered us the AutoTrader value, which was a very fair value and the same trade in price the other dealers offered us. They didn't even push Honda since we mentioned we weren't in the market but I wanted to drive the Pilot while they assessed our truck. I fell in love with it but it took me a few weeks to convince my husband. Throughout the entire process, the sales team answered our questions promptly, were never pushy,never seemed annoyed, and they had top notch customer service. One of our best car buying experiences ever. We nearly put off buying a new car because of the hassle we got at the local Subaru and Ford dealerships. Thanks! More

hello my name is Brandy Gill. me and my husband mike gill came to the kengarff downtown dealership to try and trade in my old truck for a great dependable car. the person helping us was eddie jeppson, he was came to the kengarff downtown dealership to try and trade in my old truck for a great dependable car. the person helping us was eddie jeppson, he was great in every way! i didnt think that they would trade in my old truck but he worked so hard to make it to ware i drove my new car home last night. he has the BEST sellsmanship i have EVER seen in 1 person! he would not quit until i had those new keys in my hand. i really appreciate all his hard work that he does!! thanks so much eddie, brandy gill More

My wife and I were looking at a Honda Pilot we saw on Ken Garff's website. We visited the dealership the next day but it had already been sold. Eddie took our info and promised to keep us updated on anythi Garff's website. We visited the dealership the next day but it had already been sold. Eddie took our info and promised to keep us updated on anything that came in and met our specifications. He helped us find a 2007 CR-V that met our criteria. Eddie and the management worked with us on the price and we very accommodating. We lived out of town so were not going to be able to pick the vehicle up until the weekend. Instead of waiting however Eddie took his day off to drive 2 hours out of his way and meet us halfway to sign the paperwork and hand over the vehicle. This was our second purchase from a Ken Garff dealership and I will definitely be going back to them when I am next looking to purchase another. More

Regarding my purchase 12/31/2012: After my son and I wandered around a tad in the snowy parking lot, Eddie Jeppson greeted us and asked us what we were looking for. We weren't really sure and asked to wandered around a tad in the snowy parking lot, Eddie Jeppson greeted us and asked us what we were looking for. We weren't really sure and asked to see a list... He immediately took us in the warm office and showed us the inventory list with prices available that day. From the list we were able to narrow to two vehicles. He got them cleared of snow and warmed up and set my son and I off for back-to-back test drives. We liked both but settled on one. After pricing out my trade-in (truck) at about $1k more than I expected the final price (without tax) was $1k less than the price he showed me on the list. It was a done deal. SIMPLE. Eddie was great to deal with and I will be visiting him again soon when I need to purchase another new-used family vehicle. More

Thank you Eddie and Taylor - you both were immeasureably helpful! I appreciated your straightforward dealing with me that helped to make this car buying experience one that, I felt, went smoothly. I will be helpful! I appreciated your straightforward dealing with me that helped to make this car buying experience one that, I felt, went smoothly. I will be happy to recommend the Ken Garff team to others who are looking to purchase a new or used car. More

During the research portion of my new car shopping experience I visited every Honda dealership within 75 miles of Salt Lake City and no one came close to Ken Garff in both the price as well as the ove experience I visited every Honda dealership within 75 miles of Salt Lake City and no one came close to Ken Garff in both the price as well as the overall experience. Everyone who worked at this dealership was extremely pleasant and very accepting of my wants and needs. The sales manager came out from behind the glass and worked with my wife and I directly so there was never a time when I was in the dark about what was going on with the sale price of the new car and my trade in. They immediately gave me a price that was much lower than anyone else and did not take any money away from my trade value. They actually exceeded my requests by a fair amount even though I told them I would by at "x price". I have purchased many cars over the years and I have never felt that good about a situation and I have since sent several friends there to purchase new Honda vehicles. At this point I wouldn't buy anything from another sales team. Lucy with internet sales was extremely helpful and contacted me quickly with lots of information, Ron and Brandon were great, no pressure salesmen, and Chris coming out from behind the glass to show me multiple scenarios was priceless in my opinion. I will not shop anywhere else and will continue to send friends and family there. More

My experience at Ken Garff was exceptional. I really enjoyed working with the above mentioned staff and look forward to driving my new Honda's on a daily basis. I feel I was treated great and received t enjoyed working with the above mentioned staff and look forward to driving my new Honda's on a daily basis. I feel I was treated great and received the greatest deal possible in the state of Utah. More

I worked with Al Kramer of the internet sales team to purchase a new accord. The price he quoted was invoice and was within $1 of the quotes I received from two other dealerships. However, he really wo purchase a new accord. The price he quoted was invoice and was within $1 of the quotes I received from two other dealerships. However, he really worked with me on the accessories I wanted and the final out-the-door price was $1000 less than any other quote I received (3 other dealers in the area). I had worked out all of the details before I walked into the dealership. The price when I went in was exactly what he quoted and I was out the door in 1 hour. By far, this was the best new car buying experience I have ever had. Definitely ask for Al Kramer. More

I spent hours at the auto show, hours online researching and just felt like I cared a whole lot more about my CRV than this dealership did. This is a very serious decision, not a dating game, and I think th and just felt like I cared a whole lot more about my CRV than this dealership did. This is a very serious decision, not a dating game, and I think there could be some training done here to make sure that other single women don't experience the same treatment. More

Loved going here was fast and easy got what I needed and got out was the best experience I have had. Eddie was great to work with would recommend anyone looking for a new or used car to go see him. got out was the best experience I have had. Eddie was great to work with would recommend anyone looking for a new or used car to go see him. More