Ken Garff Honda Downtown

Great Service, Great Experience Had a wonderful experience at this dealership! Kris my sales person was absolutely helpful and make the entire purchase process very easy. I just s Had a wonderful experience at this dealership! Kris my sales person was absolutely helpful and make the entire purchase process very easy. I just stopped there randomly for an oil change and left with a new car! I didn't plan on it, but their staff was low pressure and just great. Thank you Kris & Ken Garff! More

Didn't buy, but YOU Should! My wife and I love in Las Vegas, where I am stationed with the Air Force, but have family in UT. We wanted to look at a Pilot and we submitted a TRUEc My wife and I love in Las Vegas, where I am stationed with the Air Force, but have family in UT. We wanted to look at a Pilot and we submitted a TRUEcar price request. Rebekah got a hold of us almost instantly. She was quick to understand our situation, and got us information quickly! Because we got similar deals here in Las Vegas (Not as good as Rebekah had for us) but to make the trip up to UT was not justifiable, we purchased here. Rebekah however earned my trust and recommendation. More

Great experience! Our experience at Ken Garff Honda was great. I think people tend to be wary when they begin the process of purchasing a new vehicle, but Sean did a gr Our experience at Ken Garff Honda was great. I think people tend to be wary when they begin the process of purchasing a new vehicle, but Sean did a great job helping us! Both he and David Strong answered our questions and never made us feel rushed or pressured. They were both professional and straight forward, as well as being friendly. We will recommend Sean and Ken Garff Honda to our family and friends! More

Love my Car!! All I can say is I love my Car. I came in with my bank ready to finance me with a great rate. I ended up financing through the dealership cause they g All I can say is I love my Car. I came in with my bank ready to finance me with a great rate. I ended up financing through the dealership cause they got me an even better rate. More

Eddie is the best You can expect a very good customer service with Eddie. It took us two days to finalize our decision among Honda Accord Ex and Honda CRV Ex as we were You can expect a very good customer service with Eddie. It took us two days to finalize our decision among Honda Accord Ex and Honda CRV Ex as we were very unsure with our purchase. We test drove both and also EX and LX models. Eddie was very patient with us and explained us in great detail the choices we had in front of us. He, however, did not push us towards any, so we could evaluate our choices in our own minds, which was a very good thing, unlike other dealerships where they push us into expensive models. It was overall a sound and smooth process and Eddie facilitated this well. Thanks for listening to us and guiding us through. More

We came to Ken Garff Downtown to look at a CR-V. We were greeted by Patrick Horgan. Patrick immediately remembered our names and began answering our initial questions. He also spent a great deal of time, greeted by Patrick Horgan. Patrick immediately remembered our names and began answering our initial questions. He also spent a great deal of time, explaining all the features of the vehicle we were interested in. He was kind and gentle, but never pushy or made us feel we had to make a quick decision. He allowed everything to happen on our timetable, which made us not feel pressured. We ultimately bought a 2014 CR-V, which we love and know that we are going to be happy with for many years. We are senior citizens and have had many years of not-so-pleasant automobile purchases. However, we have to say that this has to be the best experience we have had; from Patrick Horgan as our salesman to Dave Strong as the person in finance we worked with and even the very pleasant receptionist who remembered us when we returned. Thank you Ken Garff Honda Downtown for teaching your personnel to listen and treat us with respect. Jerry & Carol Billings More

Personable and friendly I hadn't purchased a car in 14 years, so I didn't really know what to expect, but Eddie and Ken Garff Honda had come highly recommended, so I gave the I hadn't purchased a car in 14 years, so I didn't really know what to expect, but Eddie and Ken Garff Honda had come highly recommended, so I gave them a try, and I'm glad I did. I had initially gone in thinking I would purchase a 2013 Fit, but they were able to keep the price down enough on a brand-new 2014 Civic with only 11 miles on it that I ended up purchasing that car instead. They were willing to work with me to make the purchase work for my budget, and I really appreciate that! More

Spare tire Overall great experience with these guys. We dealt over the phone at first, because the drive to the dealership would take over 4 hours. Great servic Overall great experience with these guys. We dealt over the phone at first, because the drive to the dealership would take over 4 hours. Great service, fast responses and just very nice people. However, when I got home with the new used vehicle, I discovered that the spare tire was missing. I contacted the dealership and they said they would pay $75 for a doughnut. The problem is that I live in rural Wyoming, drove 4 hours to buy this car and there are no doughnuts to be had in my area for a Kia Soul. I went to a tire dealership and they told me I would have to buy a new tire and rim specifically for the Kia Soul, which I can not afford at this time. So right now I am stuck without a spare tire.... More

Sean was fantastic to work with! If you go to Ken Garff I would recommend buying from him. He pays attention to the details and gets it right. I was very happy to have him help me buy my car. would recommend buying from him. He pays attention to the details and gets it right. I was very happy to have him help me buy my car. More