Ken Garff Honda Downtown

Kris Vreeken was amazing to work with. I was referred to him by a friend and I was extremely pleased with his service and even temperament. I told him exactly what I needed and could afford and he found me him by a friend and I was extremely pleased with his service and even temperament. I told him exactly what I needed and could afford and he found me exactly what I wanted. As a female one always worries about having the 'pushy car salesman' to deal with but Kris is anything but pushy. He explained all the attributes of the car, made sure I was comfortable with my purchase and how to work everything before I left the dealership. I have since had two follow up calls from Kris, making sure I'm happy with the car and wanting to answer any questions I may still have. This is my third car I've purchased (I drive to them to the ground) and have never had such customer service as I've received from Ken Garff Honda downtown, nor from Kris Vreeken. I would recommend him to anyone and will definitely be purchasing another car from him when it comes time. More

I’m not a big review writer but considering the overall great experience that I had at Ken Graff Honda Downtown I feel like I owe it to the team there. I’d been shopping for the new ’14 Accord Hybrid Tour great experience that I had at Ken Graff Honda Downtown I feel like I owe it to the team there. I’d been shopping for the new ’14 Accord Hybrid Touring for my wife. I had visited several lots and made a lot of phone calls to dealers all over the intermountain area. They all wanted to mark up the price a thousand or so over sticker or put on a bunch of expensive crap like undercoating, paint coating, pin stripes, etc. in order to jack up the price. Garff Downtown had what I was looking for and, though it was a very high demand car, was willing to sell it to me at sticker. I asked Chris why he was willing to sell me the car without extracting a premium like all the other dealers were doing. He said he was working to get my business on the next car I buy and the next one after that. It fair to say that everyone I encountered at the Garff was more concerned with a long-term customer relationship rather than just making money only on the immediate transaction. Eddie did a great job finding what I was looking for and made the transaction take place before the end of the year. His follow up to make sure we were happy was extraordinary. There were a few extenuating auto-show-related circumstances surrounding delivering the car. I was very picky and they were more than accommodating. Things that didn’t happen while I was making the purchase: I never got tag-teamed by the salesman and manager, I was never pressured to close and I never felt like I was being gouged or worked over. Advertising campaigns are usually just fluff and BS. However, the folks at Garff really do listen, really are low pressure, and really are honest just like the bill boards say. However, I didn’t see anyone on the lot with big ears. In summary, I liked the people, dealership and product so much that I bought a second Accord Hybrid from Eddie and company yesterday. I will likely buy several more cars from them in the future. More

Wow, Seriously, what a team! The customer service of this dealership is 5 STAR. Eddie never, ever pressured me about buying a car, but just let me do my thing. I really appreciated that. I had an exte this dealership is 5 STAR. Eddie never, ever pressured me about buying a car, but just let me do my thing. I really appreciated that. I had an extenuating circumstance (live in Calif. & could not get to Utah for a week due work and airlines being full), but they held the car as promised with my deposit! I am super picky about a clean, certified pre-owned car, and they did everything possible to assure me the car was in great condition since I could only see it on the internet. When we finally did arrive, they picked us up in the car and it was even better than in the pictures, video, & phone walk around! As an ASE Master Tech, I inspected every detail of the car myself. Their inspection certification team had done an outstanding job prepping the car. I found one little flaw in the driver's seat &... BOOM, there was an interior specialist on it within minutes who fixed it to virtually undetectable. Now as for the team--Eddie... what a patient person and no pressure. NO SALES tactics or tricks--just did everything to facilitate the purchase of the car in a super simple, smooth way. The purchase just flowed! I had been looking for this car on Craigslist, Auto Trader Etc. for about a year, and the price was beyond super fair for this impecable car. My 15 year old daughter and I had a wonderful experience and she learned a lot about great customer service! I would recommend this dealership team to anyone! And I don't particully like dealership salespeople! But the Ken Garff team changed my attitude. I am even going to have them look for another car for us... That's how pleased & confident I am in them. Go to Eddie Jeppson! You won't regret it!! P.S. My neighbor has 2 dealerships in SLC and I told him about my experiance with KGHonda and he said "yeah, those guys will always do you right! And they did you right!" That felt like a million bucks to me! Thank you Eddie Jeppson of Ken Garff Honda!!! Jeff & Skye M. More

My buying experience at this dealership was incredible compared to all other dealership I went to. They provided the best price, service, and customer experience. Thanks to Sean Ackroyd, I was able to buy compared to all other dealership I went to. They provided the best price, service, and customer experience. Thanks to Sean Ackroyd, I was able to buy my car on the spot. Not only was he friendly to my family and I, but he served the interest and needs of the customer. Whether its from price, model, or long term service of the car. He also got to know us on a personal level, not just a customer to a sales representative which I find important when buying a car. These are the reason why I would highly recommend this dealership to anyone looking to buy a Honda, especially Sean Ackroyd, he'll definitely try to get you the best deal and provide the upmost of service even after you bought your car. More

My experience with Ken Garff Honda Downtown was awesome!!! The sales managers were great! Eddie, Stan and Skyler were awesome! They were willing to work with us to get a the best deal that would w awesome!!! The sales managers were great! Eddie, Stan and Skyler were awesome! They were willing to work with us to get a the best deal that would work best for us. They truly care about their customers and want them to be happy and feel like they are getting the best deal possible. I would highly recommend this dealership! They are the greatest! I love my new CRV! If you are looking for a new Honda go see Eddie and Stan! More

Doug provided one of the best car buying experience I have had. He was extremely educated and friendly. He went way beyond his call when making sure I felt prepaid and properly informed. He even went as have had. He was extremely educated and friendly. He went way beyond his call when making sure I felt prepaid and properly informed. He even went as far as to get my Bluetooth and wife on Voice dial all set up. I really believe he did everything he could to get Jew the best price as well. Thanks Doug, I hope to see you again one day in the future for more cars. More

Doug was awesome to work with. At one point we were ready to look at purchasing a specific car. Doug wanted to go over the Car Facts first. We found out that the car had been in a wreck. I wanted no ready to look at purchasing a specific car. Doug wanted to go over the Car Facts first. We found out that the car had been in a wreck. I wanted nothing to do with a wrecked car. So I asked to see other cars. We ended up buying another car that Doug had found us that was well priced and had clean Car Facts. I would purchase from Doug again due to the fact that it showed his integrity. We could have walked away and never purchased anything - but we did because we trusted him to be up front. More

Our first impression of Mr. Jeppson was that he was friendly and open. This was confirmed as he showed us the vehicle we were there to discuss. He accompanied us on a test drive where he informed us friendly and open. This was confirmed as he showed us the vehicle we were there to discuss. He accompanied us on a test drive where he informed us about the vehicle and answered our questions. We felt no pressure when considering the purchase of our new vehicle. More

My ken garff Honda experience was great I had specific needs and Eddie found me the car that i was looking for. In fact he found me a better car then I was looking for needs and Eddie found me the car that i was looking for. In fact he found me a better car then I was looking for More