
Ken Garff Honda Downtown
Salt Lake City, UT
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900 Reviews of Ken Garff Honda Downtown
Top notch, Just simply top notch!!! Our buying experience at Ken Garff couldn't have been better. Our salesperson, Ben Hugo was so helpful and freindly. Syler Peterson from finance expla Our buying experience at Ken Garff couldn't have been better. Our salesperson, Ben Hugo was so helpful and freindly. Syler Peterson from finance explained everything in such a nice and understandable way that even us seniors felt at ease. Our beautiful new CRV was delivered and operation explained by Ben in such a nice way. Thanks again, everyone involved at the dealership should be proud of how you treat your customers. More
Best dealership experience ever! This was the best experience I have ever had at a dealership. The employees really "hear you". I worked with Corbin Hawkins who addressed every questi This was the best experience I have ever had at a dealership. The employees really "hear you". I worked with Corbin Hawkins who addressed every question and concern presented. He was amazing and got me into my dream car with no hassle. More
Best Dealership in Salt Lake City I hate being ripped off, lied to or being pressured into buying something that I didn't want in the first place. Most people think the same thing will I hate being ripped off, lied to or being pressured into buying something that I didn't want in the first place. Most people think the same thing will happen to them when they walk into a dealership, but THAT IS NOT THIS PLACE! It took me a few trips after some bad experiences at all of the other Honda dealerships in the area - even the two other Ken Garff locations, not all are created equal!) I met Sean the first time I dropped by, he was knowledgeable, friendly and nothing like what I had experienced elsewhere! Even though it took me three trips back, I knew after I left the first time that he was who I would be buying from, and I did! Love my new Accord and loved my experience there. If my friends and family purchase a car from any body other than Sean, I'll disown them! If you've ever had a bad experience buying a car, then you need to go to Ken Garff Honda in Salt Lake City and speak to Sean, you'll never go anywhere else! More
Extremely Dissapointed Recently I took my brand new 2014 Honda Accord in to get the glass replaced on it since, they scratched it when they delivered the car to me. I calle Recently I took my brand new 2014 Honda Accord in to get the glass replaced on it since, they scratched it when they delivered the car to me. I called Gene to get as he was the guy that takes care of Warranty items. He was not in the office, so I left him a message and 4 days later still no contact was made with me. Then, finally I got fed up and took it in and was given some absurd lie as to why he did not contact me. Finally, after a week or so the glass was ordered and put in. When it was done I got my car back and glue was all over my leather seats and they had damaged my door. As I pointed this out Gene said "Oh they put a plastic sheet down on the seats," well obviously they didn't. After arguing with him for a couple minutes he finally had the glue cleaned off my leather seats. The customer service there is absolutely horrible. Needless to say I will not be taking my brand new Honda there in the future for Warranty work or scheduled maintenance. Well, I guess they didn't "hear me." It's a good thing there is a number of Honda dealerships within a short drive, that can service my automobile. More
Great People I went into the dealership with a complicated situation. I needed out of a car, fast. I could not believe the service. I was told it could not be done I went into the dealership with a complicated situation. I needed out of a car, fast. I could not believe the service. I was told it could not be done by other dealers! I'm not someone who likes to hear no.. Going into Ken Garff I thought I was going to run into the same thing. After a few questions I was told "alright." I was amazed that I was treated so well given the situation. It took only a few hours to get what I wanted. It is nice to be treated with respect and not judged! Silly as a person who made a mistake.. I was treated poor by the competition. At Ken Garff Honda I was treated like I was the only person there. My mistake or problem became their problem and they were determined to help fix it! Thank you! I got out of a car I did not want and into the car I didn't even thing possible! More
Awesome! I had a good experience going into the Honda store not knowing what to do or how to trade my car in or even know how to buy a car and they helped me o I had a good experience going into the Honda store not knowing what to do or how to trade my car in or even know how to buy a car and they helped me out so much! Eddie Jeppson helped me out so much by answering all my questions I had and showed me good cars! And had Skyler Peterson explain my finance plan very well! And at the end I got the car I wanted! :) Highly Recommend going to this dealership! There AWESOME!!! More
Outstanding service! I recently purchased a 2015 Honda Fit from Ken Garff Honda. The experience was a breeze, Kris Vreeken and Dave Strong were highly professional, fri I recently purchased a 2015 Honda Fit from Ken Garff Honda. The experience was a breeze, Kris Vreeken and Dave Strong were highly professional, friendly, informative and made the process very easy. I would recommend Garff Honda again, without question. MarkO More
Dream car I came in and knew what I wanted. Eddie helped me get my perfect car as quickly as possible. They all listened to my needs and wants and got me what I I came in and knew what I wanted. Eddie helped me get my perfect car as quickly as possible. They all listened to my needs and wants and got me what I wanted! Awesome dealership to work with! More
our dream SUV We were in the market for a used toyota FJ Cruiser in our price range for over a year. By chance I saw a purple six-speed manual 2007 FJ Cruiser for s We were in the market for a used toyota FJ Cruiser in our price range for over a year. By chance I saw a purple six-speed manual 2007 FJ Cruiser for sale at Ken Garff. We were a bit hesitant as we have never gone out of Logan for a car purchase before. The staff put us at ease and the lot and business area were superb. After taking a spin and determining it was a car we would like to purchase, Rusty our rep, treated us with respect and listened to what we needed in order to take the car home. The financial person was also very friendly and personable. We found the car we have been looking for and will recommend Ken Garff downtown to everyone! Just a note, when I went to pick up the license plates Rusty told me the mechanics would take car of it. They were quick and friendly as well. This site hires responsibly and effectively. More
New CRV Had a great buying experience at Ken Garff Honda Downtown in SLC. Very knowledgable and helpful salesperson in Ben Holt and financing from Skyler Pet Had a great buying experience at Ken Garff Honda Downtown in SLC. Very knowledgable and helpful salesperson in Ben Holt and financing from Skyler Peterson. I usually hate the ordeal of buying a new car but this was quick and painless. I would highly recommend buying from KGHD. More