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Ken Garff Honda Downtown
Salt Lake City, UT
900 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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900 Reviews of Ken Garff Honda Downtown
December 10, 2014
Best service! This has been truly my best experience of buying a car. From the moment I walked in until the end of the process, there was no pressure at all. Eddie This has been truly my best experience of buying a car. From the moment I walked in until the end of the process, there was no pressure at all. Eddie and Ernie were incredibly helpful, friendly, knowledgeable and honest. They took good care of me and made sure I had a car I'm happy with. More
by Natalie K Voris
Employees Worked With
Eddie Jeppson, Ernie Hasna
November 24, 2014
Excellent! Eddie is the best Eddie is very helpful, he evens called to ask if I needed anything else, or could he help.me with anything! Very easy to buy a car from. I also like y Eddie is very helpful, he evens called to ask if I needed anything else, or could he help.me with anything! Very easy to buy a car from. I also like your dealer ship better than most, thank you for your help. More
by cdthmas
Employees Worked With
Eddie Jeppson
November 11, 2014
He's the best He is a good person and help us so much with our car he is amazing!! But a car is a huge decision but Brandon make everything so easy and we trust so He is a good person and help us so much with our car he is amazing!! But a car is a huge decision but Brandon make everything so easy and we trust so much in him!! More
by Bscottle
Employees Worked With
Brandon Crapo
November 03, 2014
A patient, no-pressure buying experience. It was time to move to a new car and we'd been shopping around for a couple months. These visits usually left us drained and harassed. Not at Ken Garf It was time to move to a new car and we'd been shopping around for a couple months. These visits usually left us drained and harassed. Not at Ken Garff Honda. Mr. Jeppson was a fantastic salesman and let us take our time to come to a decision. The dealership was more than willing to work with us to get the payments into our budget and take our existing vehicles. I would definitely recommend the experience to someone looking for a new vehicle. More
by shadowmouse
Employees Worked With
Brandon Wilson, Eddie Jeppson
October 22, 2014
Best place to buy a car! Friendly environment! no pressure at all and staff is extremely friendly!!! Eddie is a amazing sales man and really friendly, he answered all of your Friendly environment! no pressure at all and staff is extremely friendly!!! Eddie is a amazing sales man and really friendly, he answered all of your questions!! More
by iperez820
Employees Worked With
Eddie Jeppson
October 10, 2014
They Truly Listen My wife and I visited Ken Garff Honda a couple of times. The first time me to test drive a 2015 Accord. Eddie Jeppson assisted us our first visit. My wife and I visited Ken Garff Honda a couple of times. The first time me to test drive a 2015 Accord. Eddie Jeppson assisted us our first visit. He is very educated on Honda Vehicles. He thoroughly explained all the features of the vehicle from bumper to bumper. Not once did we ever felt pressured. We happen to return a second time, in which Eddie was off on that day. Rusty Owen filled in and answered any other questions we had. On our third visit my wife and I worked with Eddie on our purchase! THANKS Eddie for earning our business. More
by kim.candelario.9
Employees Worked With
Eddie Jeppson, Skyler Peterson, Rusty Owen
September 08, 2014
Transactions involving the Purchase of a New Vehicle I worked with good ole' Rusty. I hadn't purchased a vehicle for over 14 years. I really needed a new vehicle about 2 years ago, but hesitated becaus I worked with good ole' Rusty. I hadn't purchased a vehicle for over 14 years. I really needed a new vehicle about 2 years ago, but hesitated because I simply didn't want to deal with car dealers, the pressure, the haggling, etc. Well, I finally decided to go through with it. A friend recommended Ken Garff. I got Rusty. Our interactions, from my perspective were the most genuine. Rusty came off as a trustworthy gentleman. He built his credibility quickly by showing all of the body language of someone who really cared about his customer. I could sense that he wasn't giving me any "bull" and that when he talked, his equanimity demonstrated a high level of integrity in his actions. It took me only 5 minutes to make a decision to purchase a vehicle from Ken Garff. Had I known it was going to be this easy, I would have purchased a vehicle years ago! Haha! Thank you Rusty. More
by surfer7
Employees Worked With
Rusty Owen
August 31, 2014
Are they idiots or are they liars? I communicated back and forth for about a week with Ken Garff Honda through the salesmen Al and Corbin when I spotted a 2008 manual coupe Infinit I communicated back and forth for about a week with Ken Garff Honda through the salesmen Al and Corbin when I spotted a 2008 manual coupe Infiniti G37, before finally committing to a 6 hour drive to go purchase the car. When I arrived at the dealership to test drive the car I discovered it was not a manual, but an automatic. Obviously I was very angry that I had just wasted 12 hours of driving and several hundred dollars due to an extremely unprofessional "mistake". Now let's be fair and make sure this wasn't my oversight, right? And since the dealers sometimes reply to these reviews I will go ahead and remove some doubts as to their culpability. -Did I read the ad wrong? No, here's a screenshot I took of one of the adds that clearly states 6 speed manual: (link deleted to conform to Terms of Use) -Sometimes the 3rd party sites have the wrong information. Well other businesses can be bothered to check a few websites from which they get the most traffic to verify accuracy, wouldn't you expect that level of professionalism from Ken Garff Honda when you're about to give them $22k? It's not like I just took it upon myself to drive 6 hours down and look at this car. I spoke to salesmen every day for a week without ever hearing the car had inaccurate information online. They knew I was driving 6 hours down there and never thought to mention it. And this brings me back to my original question. Are they idiots or are they liars? Do they really have no idea their car is listed with inaccurate information? Maybe other people came in thinking it was a manual car and they just never made a note to mention it to other prospective buyers? Or do they realize that a manual sports car gets more hits than an automatic sports car? Do they think if someone drives 6 hours to buy the car they will find out it's automatic, but already be committed enough to purchase the vehicle anyway? As I said at the top, I don't know which one it is. Maybe they're just dumb, or maybe they're doing it all on purpose. Either way I'm urging you to speak with your wallet and take your business elsewhere. Maybe this will encourage some professionalism. More
by Usernamesalltaken
Employees Worked With
Corbin
August 29, 2014
Flawless transaction, very pleased with service & vehicle. Eddie was so attentive and knowledgeable. He answered all our questions and I never felt pressured into making a decision or purchase. We love our new Eddie was so attentive and knowledgeable. He answered all our questions and I never felt pressured into making a decision or purchase. We love our new car. Thanks More
by rdamanda.bishop
Employees Worked With
Eddie Jeppson
August 28, 2014
Great Customer Service We received great customer service from Eddie and Jared. I only feel bad that they won't get the full commission since we asked a question online. We received great customer service from Eddie and Jared. I only feel bad that they won't get the full commission since we asked a question online. More
by rbishop31
Employees Worked With
Eddie Jeppson, Jared Royce
