Back

Ken Garff American Fork Ford

American Fork, UT

3.3
507 Reviews

597 E 1000 S

American Fork, UT

84003

Directions

By Type

507 Reviews of Ken Garff American Fork Ford

January 07, 2022

So far so good. The work they have done seems to be satisfactory. If it stands the Ted of time I will be happy. More

by shlardog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas
December 08, 2021

Caden was great to work with. He was prompt, kind, friendly and transparent. I wouldn't hesitate to recommend him. More

by dr.bruderer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caden Bancroft
December 03, 2021

Service personnel were very professional and friendly. The service took considerably longer than originally anticipated. However, the work was done well and I would recommend the dealership to others. More

by craig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarred Robison
November 17, 2021

Great service. They are quick and through while. I like the final report they give you about other things in your vehicle that will be needing attention. More

by Hyatthut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Savannah Rich
November 12, 2021

Overall, good job. However, I dropped the truck off at 915 AM and it took until 5:30 PM to get the truck back. I would think that by scheduling my appointment three weeks in advance they could make it a More

by adamchristian38
Recommend Dealer
Yes
Employees Worked With
Jarred Robison
Nov 12, 2021 -

Ken Garff American Fork Ford responded

Hello, Thank you for taking the time to leave a review for our dealership. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Thank you! General Manager Chris Franks cfranks@kengarff.com

November 08, 2021

Dropped car off for a recall fix, 2 months later haven't heard a word. Won't return calls until after hours when they can't help you, if they return calls at all. Never once has there been an update to me f More

by No more fords
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Savannah Rich
Nov 09, 2021 -

Ken Garff American Fork Ford responded

Hello, Thank you for taking the time to leave a review for our dealership. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Thank you! General Manager Chris Franks cfranks@kengarff.com

November 06, 2021

Really friendly dealership. They were helpful with my needs, answered all my questions and helped me find the right vehicle. First time buyer from this dealership. More

by dhratty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caden Bancroft
November 02, 2021

Just had my rear end rebuilt and Nick was helpful, friendly and easy to reach with additional questions I had. More

by scarley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Cardwell
October 12, 2021

F250 broke down while on trip to Utah. Dealer gave my repair priority and had me on my way quickly. More

by k6eep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Gunby
October 09, 2021

Taylor was excellent. Service was done on time which I appreciated. Price was ok. Online appointment was easy to use. More

by eli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor,Granger
...
9
...