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Ken Garff American Fork Ford

American Fork, UT

3.3
507 Reviews

597 E 1000 S

American Fork, UT

84003

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507 Reviews of Ken Garff American Fork Ford

October 07, 2021

Arrived before appointment time and was taken right in and completed fast with no problems More

by D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor
October 07, 2021

I love going to this dealership as they are always fair and honest. My truck is always serviced properly I drive 75 minutes to get proper services on my truck. Thank you More

by Shelley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick in Service
October 05, 2021

Very helpful and friendly. Went over and beyond to make sure my needs and concerns were met More

by Sjones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Cardwell
September 30, 2021

Very attentive and took time to understand my needs. Made my experience a good one. More

by clarkjackson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Cardwell
September 30, 2021

Started work before the service appointment time. Finished quickly and provided a video report on the inspection More

by Drh5098
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarred Robison
September 29, 2021

Ken Garff is amazing. My daughters fiancé purchased his 2nd car from them, and it had unexpected problems. The company from the CEO to the managers to the service personal all stood behind us and made sur More

by father in law
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Winston Bennion
September 24, 2021

Awesome! Way better than lhmiller Ford draper. Thoroughly diagnosed and replaced as expected. Timeline was appropriate as well. Jarred was fantastic More

by TK5000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarred Robison
September 10, 2021

It all happened so quickly. I got my car back a day earlier than I was supposed to. Something was lose in my car when I left and I came right back and they had it tight and I was back on the road if 15 More

by hughestobe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Gunby
August 28, 2021

Had an appointment and still took 2 hours for an oil change.when it was complete, car sat in the parking lot, no one advised it was complete More

by jp1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Curtis Gunby
Aug 30, 2021 -

Ken Garff American Fork Ford responded

Hello, We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Thank you! General Manager Chris Franks cfranks@kengarff.com

August 21, 2021

Fast, convenient and very honest. Prices are very competitive. I have been using this dealer for 6 years and won’t go anywhere else. More

by Tyler.poulsen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spencer
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