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Ken Garff American Fork Ford
American Fork, UT
507 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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507 Reviews of Ken Garff American Fork Ford
July 14, 2022
Worked with Spencer Shelton. Very professional and pleasant to work with worked me in to get my oil changed. Have a trip coming soon Very professional and pleasant to work with worked me in to get my oil changed. Have a trip coming soon More
by pointman1970
Employees Worked With
Spencer, Shelton
July 12, 2022
Explains everything in detail and keeps you informed on the service of your vehicle as they work on it. Very efficient and completes the work perfectly. the service of your vehicle as they work on it. Very efficient and completes the work perfectly. More
by R.D.
Employees Worked With
Spencer
June 30, 2022
This place SUCKS! !! John Goodman was so rude to me!!! They had my vehicle 3 days, didn't call me and still didn't get fixed. I called to talk to management and they !! John Goodman was so rude to me!!! They had my vehicle 3 days, didn't call me and still didn't get fixed. I called to talk to management and they never called me back!!! I will never go here again!!! Terrible customer service!!! Dissatisfied customer!!! More
by ginajolley
Employees Worked With
John Goodman zero stars
June 19, 2022
Had an appointment. When I arrived the service bay was full of cars and it was hard to tell where to go. As I finally found my way in the women I would suppose was some When I arrived the service bay was full of cars and it was hard to tell where to go. As I finally found my way in the women I would suppose was some kind of greeter had head down and never spoke to me. All service writers had there heads down and no one acknowledged the people who had formed a line where even there. I wait almost 15 minutes before a service write helped me. The dealership was disorganized, confusing, and not very client friendly. Had to go back twice to pick up my car. First time no one could find the keys or an invoice. Overall this was not a good experience. More
by Denniswynn54
Employees Worked With
Curtis Gunby
May 14, 2022
We are heading to Washington for my wife’s doctor appointment. Engine check light comes on and truck loses power. Pull into Ken Graffiti ford on. Friday morning hoping for a miracle so we can make th appointment. Engine check light comes on and truck loses power. Pull into Ken Graffiti ford on. Friday morning hoping for a miracle so we can make the appointment. Kallen Fisks checks the computer code says catalictit converter blocked. Tell him my story how we really need to get Washington. He says if part in stock I will have you back on the road today. Man kept his word and I can’t thank him and your service department enough. More
by Pamengelmann
Employees Worked With
Kallen Fisks
