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Ken Ganley Toyota Pittsburgh - Service Center

Pleasant Hills, PA

4.4
791 Reviews
Call Service Center (412) 469-3000

791 Reviews of Ken Ganley Toyota Pittsburgh - Service Center

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November 20, 2024

First trip to the service department. Attentive staff and very good in explaining the quirks in the Rave's electronic and multimedia controls More

by Jeffpgh1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Petrick
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Nov 21, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your excellent review, Jeff! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Toyota Pittsburgh to be a positive one. Please don't hesitate to reach out if you need anything else.

November 19, 2024

Josh was a wonderful and a huge help. I greatly appreciate his help and attentiveness More

by BRANDY.BALASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your thoughts on working with our team, Brandy. We're glad to hear Josh delivered such a great experience!

November 11, 2024

Great, friendly, and efficient service today from Steve, at Ken Ganley Toyota. It made me want to come back again and again. More

by dlr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Ken Ganley Toyota Pittsburgh responded

We are very happy to hear Steve provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 09, 2024

As always Lisa in service set an appointment that was convenient for my schedule she kept me aware of what was going on with my vehicle. She and the service technician got me done correctly and efficient More

by JTCRAMER160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 07, 2024

I was completely satisfied with service I received. I would highly recommend them to both family and friends. More

by DINNERGIRL2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Ken Ganley Toyota Pittsburgh responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Toyota Pittsburgh, we look forward to having you as a valued customer for many years to come!

Nov 11, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hello, we strive for your satisfaction, and it is great to see you had such a positive experience at Ken Ganley Toyota Pittsburgh. Thanks for the recommendation, and have an amazing day!

November 07, 2024

I had a recall appointment to this dealership and was waiting there around 1 h. Lisa was great! However, they cleaned my car so surface of the car wiped off. Also they took off TPMS error but after 10 m More

by aitmaganbetovbexultan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

November 05, 2024

Oil pan repair noted that the plug was stripped. The dealer changes my oil, so the damage would’ve been done by them. Also, the noted one day repair on a Friday extended over the weekend to Monday. More

by jgyure1510
Service Time
Recommend Dealer
No
Employees Worked With
Lisa Onderko
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

November 03, 2024

Josh Bruce is always professional accommodating efficient. This is where I intend to have all my service work performed. I like working with Josh Bruce. More

by Susanbelako1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

Ken Ganley Toyota Pittsburgh responded

Susan, Thank you for choosing Ken Ganley Toyota Pittsburgh. Your feedback and rating mean a lot to us. We're glad Josh was able to help, and we hope to see you again!

Nov 05, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 02, 2024

Great experience. Steve goes above and beyond our needs for the cars. He is reliable More

by MG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your very kind review. Steve and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Toyota Pittsburgh.

November 02, 2024

Service was excellent and courteous; I would defiantly recommend them to others. I will be back. More

by JOHNSTONDRJ7
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Toyota Pittsburgh to be a positive one. Please don't hesitate to reach out if you need anything else.

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