Ken Ganley Toyota Pittsburgh - Service Center

everyone there is knowledgeable and helpful; i always leave with perceived value and questions answered leave with perceived value and questions answered More

My TPMS light was blinking. Made a service appointment and was scheduled promptly. I waited at dealer while a factory trained technician corrected my issue. Made a service appointment and was scheduled promptly. I waited at dealer while a factory trained technician corrected my issue. More

When I made the appointment I told them I needed the 5,000 mi. Tire rotation and and the heated seats box was pushed in on the one side. They never put that down that I needed the box fixed so when I ca 5,000 mi. Tire rotation and and the heated seats box was pushed in on the one side. They never put that down that I needed the box fixed so when I came for my appointment they didn’t know about the box. So I was there for 1 hour and 55 minutes so I thought I’d check on my car and was told they weren’t going to be able to fix the box. So I said I’ve been here this long to get my tires rotated. They told me it might take a day or so, so they got me a rental car which was nice. I had to go somewhere and then home. When I got home they called and said my car was done which was good but a little messed up. Then my tires were low on air and I was going to add air but didn’t yet, then found out they didn’t put air in them either. I would have thought that they would have done that. Making me wonder if they rotate the tires More

I didn’t have a service appointment but they fit me in for service , everything worked out thank you again for service , everything worked out thank you again More

Pleased with the service. Will return for future service visits. Would recommend this dealership to others. Will return for future service visits. Would recommend this dealership to others. More

The service employee was very kind and in formative. He went out of his way to help. However. It was a longer wait time than expected. Although there was a problem with online platform that was out o He went out of his way to help. However. It was a longer wait time than expected. Although there was a problem with online platform that was out of their control, I think customers should have been notified and given an option to reschedule More

The service people keep you informed on the progress of your service. Service seams to be slow your service. Service seams to be slow More

I am giving Nick Marshall a 5 start review purely off a phone conversation we had! A very nice person he was on the phone when I called him and said my mother-in-law needed a letter of recommendation in or phone conversation we had! A very nice person he was on the phone when I called him and said my mother-in-law needed a letter of recommendation in order to move into a specific apartment. The letter needed to be from someone that wasn't related to her but that she knew. They also needed to be someone that either was with a company with letterhead or had a business card. I contacted Nick because my mother-in-law purchased a car from Nick, so I called him with this request. He very kindly said he would do the letter and said he would get right to it! My mother-in-law has been trying to get a letter from her doctor for literal months and I contacted Nick once and he said he would get right on it the same day! I never met Nick myself but I would highly recommend Nick based off the simple fact he is now helping my Mother-in-law to get into a very nice place that will absolutely be better for her retirement and be closer to her grandchildren since she lives 2 hours from us and will be able to move to this apartment that is five minutes from us! Thank you Nick for being so generous and taking time out of your day to help ease my mother-in-law's mind on this process to get to her next step to a better future for her! More

It’s easy to schedule service with them. They are very personable and thorough! They are also proactive with making you aware of upcoming vehicle needs. They are very personable and thorough! They are also proactive with making you aware of upcoming vehicle needs. More

Very courteous and professional. Advisor was very positive, even though in for warranty work, thanked us for bringing in our vehicle into their dealership. Advisor was very positive, even though in for warranty work, thanked us for bringing in our vehicle into their dealership. More