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Ken Ganley Toyota Pittsburgh

Pleasant Hills, PA

4.7
2,325 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Toyota. Whether you come in for a new or pre-owned Toyota, to have your vehicle serviced or to arrange financing, we are committed to providing a Toyota experience that keeps you coming back.
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1110 Clairton Boulevard

Pleasant Hills, PA

15236

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Showing 2,325 reviews

February 14, 2024

The staff is always so nice. When I went to pick up my car so was informed there is now a 2% surcharge for credit card payments. More

by CARNEY402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for choosing Ken Ganley Toyota Pittsburgh. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 14, 2024

I took my car in today for an inspection that was due and I was late; however, Steve Sylvis was very understanding and professional. He approached me with a smile anticipating my arrival 🙂. I was very hap More

by bgiles926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technician??
Feb 13, 2024 -

bgiles926 responded

Thank you so much for a grest job working on my car!

Feb 14, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Toyota Pittsburgh.

February 14, 2024

Everyone was helpful . Appreciative of Steve in service but, he was not listed so please acknowledge More

by KENNDEB
Recommend Dealer
Yes
Employees Worked With
Christopher Pestino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Van Grieken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 14, 2024

I had a great experience at the Ken Ganley dealership, and would definitely recommend them! The salesman Jake Puckett was the best! More

by KIMBERBUTLER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Puckett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Ken Ganley Toyota Pittsburgh responded

Here at Ken Ganley Toyota Pittsburgh, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the vehicle they want! We are glad to hear you enjoyed your experience with Jake, and it was a pleasure having you at the dealership. We appreciate your review!

February 13, 2024

Dan was really nice, easy to talk with made buying the car easy. I would however stay away from Doug he was apparently to busy to sell me a car. The finance guy was super fun and nice as well More

by MFierst
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Hirsh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Danilo Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing your thoughts about your experience with Ken Ganley Toyota Pittsburgh. We appreciate your business and hope to see you again soon!

February 13, 2024

Dan and Jared were helpful and knowledgeable. After minimal haggling,the numbers were agreed upon. More

by Schweitzer13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danilo Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Puckett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing your thoughts about your experience with Dan and Jared here at Ken Ganley Toyota Pittsburgh. We appreciate your business and hope to see you again soon!

February 13, 2024

The price the salesman gave me was $2,000. 00 more than the price shown on the company’s website. He said the price was non negotiable. Why show a price on the website if it is not accurate? More

by Terry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Danilo Aviles
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hi Terry, thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

February 12, 2024

Dan was super helpful and made the car buying experience quick and easy. The used car I bought is in great shape and I’m really pleased with it. More

by Purvis_william
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Pestino
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danilo Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Ken Ganley Toyota Pittsburgh responded

William, Thank you for choosing Ken Ganley Toyota Pittsburgh. Your feedback and rating mean a lot to us. We're glad Dan was able to help, and we hope to see you again!

February 12, 2024

The dealership was super easy to work with and made me feel comfortable buying my first car More

by lro124
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cortney Hunter
Feb 12, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your very kind review. Cortney and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Toyota Pittsburgh.

February 10, 2024

Doug was the best! One of the best car dealer experiences I’ve had Highly recommended More

by Carl Z
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Hirsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared
Feb 10, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your kind words for Doug, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to working with you again!

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