Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Ken Ganley Toyota Pittsburgh

Pleasant Hills, PA

Overview
Employees
Reviews
Vehicles
4.7
2,325 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Toyota. Whether you come in for a new or pre-owned Toyota, to have your vehicle serviced or to arrange financing, we are committed to providing a Toyota experience that keeps you coming back.
Contact Dealership
View Awards

1110 Clairton Boulevard

Pleasant Hills, PA

15236

Directions

By Type

Showing 2,325 reviews

February 24, 2024

quick and easy. nice to deal with and overall good experience. car was ready when i arrived More

by Lilwill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danilo Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 25, 2024 -

Ken Ganley Toyota Pittsburgh responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Ken Ganley Toyota Pittsburgh!

February 23, 2024

I found I made a wrong choice of trk. Dealership tried very hard to accommodate me. Lease company would not let me out of lease. Thanks Ken Ganley for trying. They are the best dealership More

by E. Gee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Yelling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Hirsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 23, 2024

The key fob low in the Toyota app still is not fixed! The Toyota brand center hasn’t been much help either! More

by PGHBILL527
Recommend Dealer
No
Employees Worked With
Robert Killmeyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for bringing this to our attention. If you'd be willing, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Feb 27, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

February 23, 2024

Dealer was fair in pricing and negotiation. Sales transaction was smooth and efficient. Car delivered as promised. More

by Nedinger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Slade Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Killmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for choosing Ken Ganley Toyota Pittsburgh. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 22, 2024

You cannot ask for much better men they were great they make it easy to make a card deal More

by BUTTERFLYBLU6
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Yelling
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 22, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 20, 2024

The service received from the dealership and especially from Rodrigo was exceptional! We had difficulty picking the vehicle up so Rodrigo went out of his way and delivered it an hour away for us. I will More

by Jerry K
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrigo Van Grieken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2024 -

Ken Ganley Toyota Pittsburgh responded

Jerry, Here at Ken Ganley Toyota Pittsburgh, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Rodrigo, and it was a pleasure having you at the dealership. We appreciate your review!

February 20, 2024

My experience was very good. Slade is a very nice person and the best salesperson that I've ever dealt with. More

by GREGORCZYK153
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Pestino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Slade Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2024 -

Ken Ganley Toyota Pittsburgh responded

Gerg, Thank you so much for choosing Ken Ganley Toyota Pittsburgh! Please let Slade know if we can be of any more assistance!

February 20, 2024

There was a discrepancy in the amount of the trade-in. I was given a $3125.00 value for my car but on the final paperwork it was $3000.00. I had to wait about a month for the $125.00 check from the dealer More

by FREDCEETEE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Yelling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danilo Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Muldoon
Report | Print
Feb 20, 2024 -

Ken Ganley Toyota Pittsburgh responded

Fred, Thank you for taking the time to share your thoughts on working with Justin and our team. We're glad to hear we delivered such a great experience!

February 20, 2024

This was a great car buying experience. Everyone was very friendly and helpful. Highly recommend! More

by Mckensidyess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danilo Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 19, 2024

Very easy to schedule appointment. Addressed all the items. Steve is a great to work with. More

by mike17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2024 -

Ken Ganley Toyota Pittsburgh responded

Mike, We are very happy to hear Steve provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

1
...
48
49
50
...
233