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Ken Ganley Toyota Pittsburgh

Pleasant Hills, PA

4.7
2,325 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Toyota. Whether you come in for a new or pre-owned Toyota, to have your vehicle serviced or to arrange financing, we are committed to providing a Toyota experience that keeps you coming back.
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1110 Clairton Boulevard

Pleasant Hills, PA

15236

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Showing 2,325 reviews

April 07, 2024

The dealership is clean comfortable and offers refreshments while waiting. The staff is courteous and professional. Your survey asks me to rate individuals that I do not recall having any exposu More

by EMENEELY1770
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Yelling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Pestino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Killmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 06, 2024

Clean and easily accessible. Everyone I talked to was knowledgeable and courteous. I was happy when I left. More

by t.i.m
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Yelling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Puckett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

April 04, 2024

I love going to the dealer they’ve been nothing but nice always help me work out financing and are very friendly More

by Fishbob_45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Westerlund
Apr 05, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you! Jared, Dan, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota Pittsburgh.

April 04, 2024

Rodrigo and Jared were both very helpful in the car buying process. Everyone involved was super helpful as well More

by EYPITT1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Van Grieken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Ken Ganley Toyota Pittsburgh responded

Here at Ken Ganley Toyota Pittsburgh, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

April 03, 2024

Everyone at KG took the time to slow the process down for me. I deal with pretty bad anxiety but they moved at a pace that allowed me to process and be comfortable. More

by SkiPhreak10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Yelling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danilo Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Ken Ganley Toyota Pittsburgh responded

It's great to hear that Justin was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Toyota Pittsburgh!

April 03, 2024

Car was taken in as soon as I got there. It was done in the time frame given. Future services were explained. Staff is always friendly and helpful More

by WKEENER47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your thoughts on working with Steve and our team. We're glad to hear we delivered such a great experience!

April 03, 2024

Doug, my sales professional was a pleasure to deal with and I plan to call him if we need another vehicle. KG service has always impressed me and so has the sales team including John in finance. Great atti More

by 1CRAIG.DICKEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Pestino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Hirsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Doug and John met your expectations. Thank you again for choosing Ken Ganley Toyota Pittsburgh, we look forward to having you as one of our valued customers for many more years to come!

April 03, 2024

Car was taken immediately and on time. Service was done quickly. Information concerning future service items was explained. Guys were friendly and professional. Service is always excel More

by ALLIJO85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Ken Ganley Toyota Pittsburgh responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 03, 2024

Fast, clean, good spot for waiting, polite and helpful staff. Couldn’t ask anything else. More

by DIEGOGPGERALDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your thoughts on working with Steve, Josh, and Lisa. We're glad to hear we delivered such a great experience!

April 02, 2024

Was charged $371 to rewire a part that didn't need replaced. Only to find out that it is STILL not wired correctly as the 2 and 3 settings for the blower are reversed. Additionally, I was made to be More

by LEE.MARTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Bruce
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Ken Ganley Toyota Pittsburgh responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

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