Ken Ganley Toyota Pittsburgh

My last service visit was completely unacceptable. I had previously purchased a five oil change service plan. This last service visit was to get an oil change and use the last of my five purchased I had previously purchased a five oil change service plan. This last service visit was to get an oil change and use the last of my five purchased oil changes. You can imagine my surprise when I got home. And looked at my receipt. The service associate had charged me for an oil change. As well as charged me for an additional five oil change service plan. Not to mention at this latest oil change. I did not receive a multi point inspection or inspection report. Which I have received on every single oil change I have ever obtained at this location. I had also requested that my alignment be checked out. I was under the impression that just checking the alignment did not incur a charge. The service associate charged me for a full alignment. Yet told me that the alignment was fine and did not require any additional work. What was interesting about that. I have since discovered that after my visit, my tires are now out of balance. I got up to 60 miles an hour, and my steering wheel started shaking radically. Which was not happening prior to this last service visit So after this service visit. I definitively received my vehicle back in worse condition than I left it. I am not happy. More

Got me the best deal in a great running car. I appreciate their good service I appreciate their good service More

Was easy to schedule an appointment and quick to get in. They do a nice job. They do a nice job. More

Excellent service, friendly and professional. Steve Sylvis helped me get my insurance card from Progressive, since the one I had was expired and he made me a copy for my car as well. Steve also Steve Sylvis helped me get my insurance card from Progressive, since the one I had was expired and he made me a copy for my car as well. Steve also fixed my keyfob that was not responding and put a new battery in it at no charge. Steve had my car inspected, oil change, tire rotation and washed my car all within a reasonable time. Thank you Steve. I love Ken Ganley Toyota BEST service all the time. More

I really like this dealership the service department is fantastic. The guys that work there seem to enjoy their jobs. fantastic. The guys that work there seem to enjoy their jobs. More

I am very happy with my new car. Everyone was excellent in their service letting me know everything going on and how my appointment went to get my new car. Everyone was excellent in their service letting me know everything going on and how my appointment went to get my new car. More

Danilo Aviles was awesome! As a dealership, you should be very pleased with him and his representation of your commitment and service. All departments as a whole are what makes As a dealership, you should be very pleased with him and his representation of your commitment and service. All departments as a whole are what makes KG great! More

We had a very good experience with each person we encountered at Ken Ganley Toyota. Everyone helped to lessen the stress of the purchase and to provide the necessary information to make an informed d encountered at Ken Ganley Toyota. Everyone helped to lessen the stress of the purchase and to provide the necessary information to make an informed decision. More

It was a good positive experience at Kenganley toyota. Kaylee is very informative and knowledgeable. We told our need and budget. She did a remarkable job to meet our requirements. The whole sales and sta Kaylee is very informative and knowledgeable. We told our need and budget. She did a remarkable job to meet our requirements. The whole sales and staff team is very helpful. They clarified all the doubts and gave many useful information. The whole process of buying a new car, paperwork everything was smooth. More

I had a great experience buying a Toyota Cross , my saleman and everyone there were above and beyond professional and kind very knowledgeable . As a woman I appreciate this , not many dealers are lik saleman and everyone there were above and beyond professional and kind very knowledgeable . As a woman I appreciate this , not many dealers are like this. More