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Ken Ganley Toyota Pittsburgh

Pleasant Hills, PA

4.7
2,504 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Toyota. Whether you come in for a new or pre-owned Toyota, to have your vehicle serviced or to arrange financing, we are committed to providing a Toyota experience that keeps you coming back.
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1110 Clairton Boulevard

Pleasant Hills, PA

15236

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Showing 2,503 reviews

November 23, 2020

Starting from the salesman to service, without a doubt best experience I have ever had purchasing a car and getting great service. Polite and caring employees More

by WEEGEE64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert morris
Nov 23, 2020 -

Ken Ganley Toyota Pittsburgh responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 23, 2020

Had a very nice experience. Michael Moore was very nice and was helpful and attempted to answer any question I had about the car I was purchasing. i would definitely come here again. More

by CARLSONCHADB
Recommend Dealer
Yes
Nov 23, 2020 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Toyota.Congratulations on your new vehicle!

Nov 23, 2020 -

CARLSONCHADB responded

Thank you. I appreciate you working with me to get me in the car at a price that was comfortable for me. I have my eye on the Highlander, but just a bit out of my price range (brand new at least). Would be very interested at getting into one of those at the right price. Again, thank you

November 23, 2020

Doug Hirsh was very easy to work with. This is the second Toyota I got at this dealership. It was good to see John Mesko again. More

by kravetsmark34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Hirsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Ken Ganley Toyota Pittsburgh responded

Thank you, Mark, for choosing Ken Ganley Toyota, your feedback and rating mean a lot to us. We're glad Doug was able to help, and we hope to see you again!

November 23, 2020

Everything went very smoothly though time will tell if repairs were done properly. So far , so good. I was particularly and happily impressed with the setup for social distancing while waiting there. More

by MIMMD1
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2020 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 23, 2020

I appreciate low pressure, straight forward approach to the sales transaction. Nick Marshall couldn’t have been more accommodating during our three hour decision making process, all on a very rainy day. Fa More

by John H.
Recommend Dealer
Yes
Employees Worked With
Nick Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Clausen
Nov 23, 2020 -

Ken Ganley Toyota Pittsburgh responded

Thank you, John! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota.

November 23, 2020

The salesman Jared was excellent he took me on the test drive and knew every inch of the vehicle front to back. Ratana handled the financing with no games and zero pressure on anything. If you are looking More

by KEVINYAKELIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ratana Ny
Nov 24, 2020 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your business and this review, Kevin. We're happy to hear Jared, and Ratana were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 21, 2020

Thanks Gary Fritch and Chris Pestino for another fine sales experience. You both went above and beyond to find the exact car I needed. i got an extremely good deal from both of you. Thank you again. You More

by Jerry Pergola
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Fritch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Pestino
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2020 -

Ken Ganley Toyota Pittsburgh responded

Here at Ken Ganley Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Gary and Chris, and it was a pleasure, Jerry, having you at the dealership. We appreciate your review!

November 20, 2020

Thanks to Jeremy Gianoutsos for making my car buying a pleasant experience. He was pleasant and knew his business. I felt well treated by all. More

by maggie331
Recommend Dealer
Yes
Employees Worked With
Jeremy Gianoutsos
Nov 22, 2020 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much, Maggie, for your kind words, and for taking the time to leave us this wonderful feedback!

November 17, 2020

Thank you Gary for your patience with us as we waivered between two different vehicles. The experience was pleasant (no pressure) and the process flowed very smoothly. A shout out to John (Finance) too. More

by Bob F
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Fritch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Ken Ganley Toyota Pittsburgh responded

Bob, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, The Ken Ganley Toyota Pittsburgh Team

November 14, 2020

DONT BUY HERE!! Unless you like to be taken advantage of. I purchased two vehicles here with in 6 months. One new and one used. I was told everything was in place with the used one, everything was perfect More

by KS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bob
Nov 17, 2020 -

Ken Ganley Toyota Pittsburgh responded

We acknowledge your review and are currently looking into the events you’ve detailed. Please contact me so we can discuss details in your review further. Sincerely, Robert Killmeyer Service Director Ken Ganley Toyota V-412-469-3000 C-412-863-6637 F-412-896-8244

Nov 19, 2020 -

KS responded

Robert, I’d love to call you, however last time we talked about this. You said I don’t know why you’d bother me with this I’m not doing anything about it. When I repeated back to you that, it’s not your problem and it’s all on me I can go pound salt. You responded yes, it’s not my problem and hung up. Will this be the response I get again??? If so, I don’t want to tie up the phone lines.

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