Ken Ganley Toyota Pittsburgh

Just bought my first new vehicle and Jared made everything super easy. We had to wait for the vehicle I chose to be built and shipped to the dealership and he kept me updated throughout the whole p everything super easy. We had to wait for the vehicle I chose to be built and shipped to the dealership and he kept me updated throughout the whole process, he was even able to work with the financial depart and get me a better deal than what I initially going to use. I would give him 10 stars if I could. Overall he was very helpful with the whole process and never made me feel pressured. More

We bought a used Rav 4. The important numbers were 310@72to 75 months. When we told our salesperson no longer than 75 months, the numbers were still too high, your sales manager didn't want to lower 310@72to 75 months. When we told our salesperson no longer than 75 months, the numbers were still too high, your sales manager didn't want to lower the price I guess. So we were going to leave when we were then told that those numbers were attainable. we thought great, we'll buy it. We only found out that they had changed the term to 84 months when we were talking to finance and signing the papers. A bit of dishonest sales tactics in my opinion, changing the term without coming out and saying it, only pointing out that the payment was where we wanted it and not that they had changed the length of the loan to get it there. We were and still are pissed off about that. We needed a vehicle badly so we took it, in hindsight we should have walked out. I doubt I will come back to your dealership for anything. I wanted to add that the car was dirty too, it was wiped off quickly and swept, but not nearly as clean as I expected. You have young kids in there doing the cleaning and I guess they aren't trained or given any guidance as to how to do their job correctly. The detail dept has a long way to go More

I bought my first car ever working with Jared at Ken Ganley Toyota. He was such a pleasure to work with, being sure to be patient with me and make sure I knew all the options that were possible. I felt Ganley Toyota. He was such a pleasure to work with, being sure to be patient with me and make sure I knew all the options that were possible. I felt confident that I was getting the best deal possible! Jared made sure I was able to test drive every make and model possible to ensure I had everything I needed to make the best decision for me! He was very genuine with everything and I could tell he has a passion for cars. Excellent experience and customer service. Would 10:10 recommend to anyone!! More

It’s always a good experience when I have to go to Ken Ganley. The wait is short and everyone is friendly and courteous. I will only ever drive a Toyota. Ganley. The wait is short and everyone is friendly and courteous. I will only ever drive a Toyota. More

Great friendly service from moment i walked in until the moment i left. The wait was short and I was in and out in no time. Thanks! moment i left. The wait was short and I was in and out in no time. Thanks! More

The service personnel at Ken Ganley were very friendly and professional. They found out the problem I was having with my brakes on my car and fixed the problem when other service stations couldn't even d and professional. They found out the problem I was having with my brakes on my car and fixed the problem when other service stations couldn't even determine what the problem was. More

My experience was awesome at Ken Ganley Toyota. I would recommend anyone looking for a Toyota to go see Jeremy G. He is upfront and honest! recommend anyone looking for a Toyota to go see Jeremy G. He is upfront and honest! More

I had a appointment on April i 2021 for a service , when i left the light came on my dash tiers need air didn"t check i left the light came on my dash tiers need air didn"t check More

Super pleasant! Easy to work with gave us the deal we wanted. Very knowledgeable about the vehicle we got( highlander) absolutely no pressure made the car buying experience fun not stressful ,if and when wanted. Very knowledgeable about the vehicle we got( highlander) absolutely no pressure made the car buying experience fun not stressful ,if and when we need a another care I would have no problem getting one from Ken Ganley again! Jared and Rich are super quick! More

I had a great experience leasing my new vehicle. It was an efficient, friendly experience. Shout out to Doug Hirsch and John Mesko for all of your help! an efficient, friendly experience. Shout out to Doug Hirsch and John Mesko for all of your help! More