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Ken Ganley Toyota Pittsburgh

Pleasant Hills, PA

4.7
2,072 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Toyota. Whether you come in for a new or pre-owned Toyota, to have your vehicle serviced or to arrange financing, we are committed to providing a Toyota experience that keeps you coming back.
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1110 Clairton Boulevard

Pleasant Hills, PA

15236

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Showing 2,072 reviews

November 25, 2020

Service exceeded my expectations and returned my vehicle to me cleaner than when I dropped it off. I highly recommend this dealer that are courteous and professional More

by bobk9971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Yelling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Killmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Cronauer
Nov 28, 2020 -

Ken Ganley Toyota Pittsburgh responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 25, 2020

My car needed serviced due to a recall. Tony was able to schedule my car the day after I called and also arranged for a loaner car for me since the estimated time to fix the recall issue was 3 hrs. I am ex More

by BEAGLEBABY14
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Brashear
Nov 25, 2020 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your excellent review! We are so glad that Tony had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ken Ganley Toyota. Please don't hesitate to reach out if you need anything else.

November 24, 2020

Very quick service appointment. I. Called on a friday and dropped off early the next week. Total time car was there probably less than an hour to complete routine maintenance. More

by DFIORENTINI13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Brashear
Nov 25, 2020 -

Ken Ganley Toyota Pittsburgh responded

Hello, Thank you for taking the time to tell everyone about your experience. We are glad you had a great experience working with Tony. We hope to see you again for all your vehicle service and purchase needs.

November 24, 2020

I got scammed. Cost me $110.00. Took my truck in to get its 25,000 mile tire rotation. Gave me my truck back and my steering wheel was shaking like crazy. Took it back and they said all 4 tires wer More

by RICKYDAMICO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Sylvis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2020 -

Ken Ganley Toyota Pittsburgh responded

Ricky, Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can.

November 23, 2020

Despite having contacted the General Manager and another employee, nobody has gotten back to me. In addition, l keep getting surveys sent to me. My issue has not been addressed, but seemingly the more impor More

by JACKHATLEY
Customer Service
Recommend Dealer
No
Employees Worked With
Justin Yelling
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Ken Ganley Toyota Pittsburgh responded

Jack, I'm so sorry this has been your experience. This is Justin Yelling the General Manager, I have reviewed my previous messages emails, and voicemails and had not found anything until I searched a spam folder so I'm sorry it seems to have gotten lost along the way. I would like to reach out and call to discuss how I can help if that is ok. Our commitment is to face every issue head and deliver the best possible experience and I promise that is what we intend to do.

November 23, 2020

Ken Ganley simply is the best dealership I have dealt with. Their service department is 2nd to none! Always a great experience. Justin the GM is a great person to work with and is thoroughly honest. Bob More

by CHARLES.J.BARKEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Yelling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Killmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Brashear
Nov 23, 2020 -

Ken Ganley Toyota Pittsburgh responded

Charles, Thank you! We appreciate your business and Bob, Justin, and our team looks forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota.

November 23, 2020

Great dealership! Scott who was our salesman was not pushy and let us take our time. The Tundra is awesome and we will be repeat costumers for our next vehicle purchase. More

by BENJAMIN.ISAIAH
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ratana Ny
Nov 23, 2020 -

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing your thoughts about your experience with Ken Ganley Toyota. We appreciate your business and hope to see you again soon!

November 23, 2020

I had a great experience at Ken Ganley Toyota. Shaun Muldoon is a great salesman and got me a great deal! The dealership is the fastest I’ve ever seen during the sign out process. Great job guys! More

by BRUCEAARON1065
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Muldoon, Richard Clausen
Nov 23, 2020 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Shaun, and our team, and we look forward to working with you again. We hope you enjoy your new car, Bruce!

November 23, 2020

Drove two hours to shop for a Rav 4. What a selection ! What a price! Top it off with a Professional Salesman! I'm more than happy! Thanks Shaun More

by 66rambler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Muldoon
Nov 24, 2020 -

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing your thoughts about your experience with Shaun here at Ken Ganley Toyota. We appreciate your business and hope to see you again soon! We hope you enjoy your new RAV4! Thank you, for this awesome five-star review!

November 23, 2020

I can't thank the entire staff @ Ken Granley Toyota for making our purchase a pleasant, easy experience. The mgr, himself, took my call on a Saturday afternoon. I had called after seeing an ad on Carfax. T More

by Brenda Anderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Yelling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Muldoon
Nov 23, 2020 -

Ken Ganley Toyota Pittsburgh responded

Thanks for your feedback on your recent visit to Ken Ganley Toyota. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! We appreciate your five-star review!

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