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Ken Ganley Toyota Pittsburgh

Pleasant Hills, PA

4.7
2,330 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Toyota. Whether you come in for a new or pre-owned Toyota, to have your vehicle serviced or to arrange financing, we are committed to providing a Toyota experience that keeps you coming back.
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1110 Clairton Boulevard

Pleasant Hills, PA

15236

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Showing 2,330 reviews

July 06, 2021

Very nice service! He was very patient and kind throughout the entire service. He was very informative and proficient. Since it was our first time buying a new car, he happily explained everything More

by Andy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Ken Ganley Toyota Pittsburgh responded

Andy, Thank you for choosing Ken Ganley Toyota, your feedback and rating mean a lot to us. We're glad Jared and John were able to help, and we hope to see you again!

July 04, 2021

terrible advertising, said one price, paying over 3 times the amount More

by REDDY1167
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Richard Clausen
Jul 21, 2021 -

Ken Ganley Toyota Pittsburgh responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

July 03, 2021

was happy abouut the original price when putting down payment in april on a new truck. When it came to time of acceptance of the vehicle dealer manager called and said because of changes in Toyota rebate More

by ABARTELLO1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Yelling
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2021 -

Ken Ganley Toyota Pittsburgh responded

Hello, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details.

July 03, 2021

Everyone was very friendly and helpful. Appreciated the overall cleanliness of the facility. Scott was very helpful and patient with our numerous questions. We appreciated his knowledge and expertise. Wish More

by Mjzew
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Clausen
Jul 04, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and it's great to hear that you found Scott to be helpful and patient. We appreciate your business and please let us know if we can be of further assistance.

June 30, 2021

Michael Moore was a pleasure to deal with. Smoothest transaction for me in many years. John Mesko in the Finance Dept was also excellent. Outstanding job! More

by DTLAHA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you! Michael, John and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota.

June 30, 2021

Everyone was very friendly and incredible to work with. Made process very easy. More

by James.siler52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masters
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Ken Ganley Toyota Pittsburgh responded

James, Thank you so much for taking the time to share your feedback with us. Scott, John and our team are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 30, 2021

I thought that this dealership did provide great customer service. More

by Gfaze
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Ken Ganley Toyota are glad to have you as a customer.

June 30, 2021

Scott made the trade in of my car very easy and I'd recommend him to friends and family! More

by Brittany Diebold
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Ken Ganley Toyota Pittsburgh responded

Brittany, Congratulations on your new vehicle! We are so glad that Scott had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

June 29, 2021

Nick was very helpful in navigating the purchase of my Corolla. More

by sedanylo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for choosing Ken Ganley Toyota! Congratulations on your new Toyota. We're thrilled that you found your experience with Nick to be a positive one. Please let us know if we can be of any more assistance!

June 29, 2021

Wonderful and fast experience. Doug made the process fast and simple. Which we really appreciate. I would definitely recommend Doug to others. John was wonderful also. More

by BETHHELD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Hirsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Ken Ganley Toyota Pittsburgh responded

Beth, Thank you so much for your kind words for Doug and John, and for taking the time to leave us this wonderful feedback!

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