Back

Ken Ganley Toyota Pittsburgh

Pleasant Hills, PA

4.7
2,330 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Toyota. Whether you come in for a new or pre-owned Toyota, to have your vehicle serviced or to arrange financing, we are committed to providing a Toyota experience that keeps you coming back.
Contact Dealership

1110 Clairton Boulevard

Pleasant Hills, PA

15236

Directions

By Type

Showing 2,330 reviews

July 21, 2021

My service included coming in for a safety recall. The time allotted was accurate which met my schedule, so my inconvenience was kept to a minimum. Previous service appoints have always met similar resul More

by GERALD.FRANCIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Toyota.

July 21, 2021

This is my second vehicle I have bought from Scott he is a wonderful salesman and a great person, he not only keeps in contact with reminders of service but just to see how things are I would highly recomme More

by SWPGHGUY
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Clausen
Jul 21, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your kind comments with Scott and our team, and we look forward to working with you again!

July 21, 2021

Scott made sure that we knew everything about our Highlander before we left the lot. He knew we were short on time and had all of the paperwork ready when we got there. More

by CHASEC353
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Yelling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Masters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Muldoon
Jul 22, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thanks for your feedback on your recent visit to Ken Ganley Toyota. We're glad to hear that Scott was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new Highlander!

July 19, 2021

Quick check in, quick service. Love the Toyota Care plan and the fact that they reach out to me when service is due. Wonderful place! More

by STEPH15122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 18, 2021

Service was good but $700 for an inspection and front break repair too expensive for me I will look to another option for my next service repair. 4 for an inspection and fr More

by E_ELDER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Ken Ganley Toyota Pittsburgh responded

Hello, Thank you for taking the time to submit a review. We take pride in the quality of work and are happy to learn you were happy with your car's service. It is regrettable however that the cost of an inspection plus break repair is more than you anticipated. If you would like to further discuss your concerns, feel free to contact me at your convenience.

July 15, 2021

I cannot recommend Ken Ganley Toyota enough. Joe brooks started the process for us and made it effortless on my part. Then Shaun Muldoon in sales and John in finance made the rest of the process enjoyable. More

by KAITLYN.PGH18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Brooks Jr., Shaun Muldoon
Jul 15, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much, Kaitlyn, for your wonderful review! We are thrilled that Joe, John, and Shaun had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Ken Ganley Toyota!

July 15, 2021

I'm forced to give a star. If it was up to me it would be a negative star. Untrained receptionist should not give advice More

by JENNPOLLITT3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Bruce
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Ragland
Aug 02, 2021 -

Ken Ganley Toyota Pittsburgh responded

Hello Jenn, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

July 14, 2021

Our sixth Toyota purchase from this dealership. Great customer service from sales rep Gary, financial manager John and service department. I will recommend this dealership to my friends in social media More

by JGOONET
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Fritch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Masters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Hirsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Slade Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Cronauer, Tony Brashear
Jul 14, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for this wonderful review! We truly appreciate your business and your loyalty, and we look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota!

July 14, 2021

I had a really good experience buying my first truck of Jared. He made the experience really easy and it felt like I was in and out in no time. I highly recommend contacting Jared if you’re looking to buy More

by Josh M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to write this review, Josh! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new truck! Jared and all of us here at Ken Ganley Toyota are glad to have you as a customer.

July 13, 2021

I felt that the Ken Ganley Toyota service department was very courteous and efficient. The customer waiting area and restrooms are very clean and comfortable also. More

by GUK3230
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ken Ganley Toyota. Please don't hesitate to reach out if you need anything else.

...
182
...