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Ken Ganley Subaru Wickliffe - Service Center

Wickliffe, OH

4.9
297 Reviews

297 Reviews of Ken Ganley Subaru Wickliffe - Service Center

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October 05, 2024

Very professional and courteous. Kept me informed of the servicing of my car. Would go here again. More

by Ted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Vitale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Ken Ganley Subaru Wickliffe responded

Ted, thank you for giving our Ken Ganley Subaru Wickliffe team an opportunity to earn your business! We appreciate your kind review and look forward to serving you again in the future!

October 05, 2024

Everyone is so friendly. They are dog friendly too. Water bowl for pups. Service department always great More

by orva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annette Wagoner- Salvatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natalie?
Oct 07, 2024 -

Ken Ganley Subaru Wickliffe responded

We're delighted to hear you enjoyed the friendly atmosphere and dog-friendly amenities at Ken Ganley Subaru Wickliffe! Our service department is always here to help, so don't hesitate to reach out if you need anything else. Thanks for sharing your experience!

September 28, 2024

ZERO STARS almost all non certified pre owned cars are junk and brought of out of state auctions with little to no repair work done to ensure all financial responsibilities fall on the owner once purchase More

by Will Thibodaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gino Palombo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Hatcher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Caja
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dario Miocic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Mihalic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Barron
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anshu Mangotra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Campoletti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Vitale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi Will, thank you for your feedback. We are sorry that your experience at Ken Ganley Subaru Wickliffe did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

September 27, 2024

Throughout past six years my experiences with Ganley are always excellent with Jason and Giovanni are excellent However today’s encounter with Giovanni exceeds my expectations He was very engaged to More

by elvzlvr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni
Sep 27, 2024 -

Ken Ganley Subaru Wickliffe responded

We're delighted to hear that Giovanni and Jason have consistently provided excellent service over the years at Ken Ganley Subaru Wickliffe. Your kind words about our team's attentiveness and dedication mean a lot to us. Thank you for your continued trust!

September 18, 2024

Joe is always pleasant & extremely helpful whenever I bring my car in to Wickliffe for service . More

by Basantoriella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vitale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Ken Ganley Subaru Wickliffe responded

We're so glad to hear it! Thank you for rating us five stars! – Ken Ganley Subaru Wickliffe

Sep 21, 2024 -

Ken Ganley Subaru Wickliffe responded

We're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!

September 12, 2024

This dealership is a good one. It has a heart for family, pets, and safety. A very comfy place with a good cup of coffee too! More

by MoJack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Callender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dario Miocic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joy Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demetrius Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Casella
Sep 12, 2024 -

Ken Ganley Subaru Wickliffe responded

MoJack, we're delighted to hear you enjoyed your experience at Ken Ganley Subaru Wickliffe! Thanks for highlighting our family-friendly atmosphere and amenities.

September 09, 2024

They take great care of you first, then your car! Giovanni and his team over in the service department are the ultimate best. I have never left that department being nothing but satisfied and wearing More

by allaboutanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Swyt Jr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dario Miocic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Swansinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Campoletti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demetrius Carter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Annette Wagoner- Salvatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Casella - 5+ STARS
Sep 10, 2024 -

Ken Ganley Subaru Wickliffe responded

Thank you for sharing such a glowing review! We're delighted to hear that Giovanni and the service team at Ken Ganley Subaru Wickliffe have consistently provided excellent care. Your satisfaction means everything to us, and we look forward to serving you for many years to come!

September 09, 2024

Very complete, quick service and communication, pricing was good as well, thank you! Will return again! More

by oramac68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Ken Ganley Subaru Wickliffe responded

Thank you for the positive feedback! We're glad to hear that our team at Ken Ganley Subaru Wickliffe provided quick service and good pricing. Looking forward to your next visit!

September 06, 2024

Great people and great service, helpful and thoughtful as always. Have been going there for many years More

by Hussein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Branden Bek
Sep 08, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi Hussein, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 06, 2024

Professional Knowledgeable friendly Carring Detailed oriented. Fast service Priced well great coffee a b d comfortable waiting room More

by vmhannah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serge Akilimali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Velez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Campoletti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Clement
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harley Vecchio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Ken Ganley Subaru Wickliffe responded

Thanks for highlighting the great service and amenities at Ken Ganley Subaru Wickliffe! We appreciate your feedback and are glad you had a positive experience.