Joseph Russo
Joseph Russo at Ken Ganley Subaru Wickliffe

Joseph Russo

Sales Manager

Ken Ganley Subaru Wickliffe

28840 Euclid Ave
Wickliffe, OH 44092

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4.9
224 Reviews
4.9

224 Reviews

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224 Reviews of Joseph Russo

October 16, 2026

Dealership Rating
Employee Rating

Great experience Caleb and Joe were great. I had to reschedule a couple times they were very patient. I had a pretty good idea of what I wanted and what I wanted to pay. Feel good enough that More

by in2movyz
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Terry Maxson, Caleb Kabat , I’ve also dealt with Giovanni in the service dept.

Oct 17, 2026

Ken Ganley Subaru Wickliffe responded

Thank you for choosing Ken Ganley Subaru Wickliffe and for sharing your experience with Caleb and Joe! We can't wait to welcome you back for your next car! Drive safely!

October 14, 2026

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Had a great experience at this dealer. Took a little negotiating, but I think we got a good price. More

by Okko
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Ethan Scimenes

Oct 16, 2026

Ken Ganley Subaru Wickliffe responded

Hi, thank you for your feedback! We look forward to serving you again in the future!

October 14, 2026

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David O and Joe were great. They didn’t make me feel pressured. They worked hard to get me a deal I could afford. More

by Smmacrn
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: David Oltmanns, Terry Maxson

Oct 14, 2026

Ken Ganley Subaru Wickliffe responded

Thank you for sharing your feedback about David and Joe! We’re glad they made the process smooth and pressure-free. We appreciate your business at Ken Ganley Subaru Wickliffe!

October 01, 2026

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I appreciate that everyone listened to my needs and gave me the help I needed on my level. More

by Lisaandfredroutt
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Terry Maxson, Sam Gaskey

Oct 02, 2026

Ken Ganley Subaru Wickliffe responded

Hi Lisa and Fred! We appreciate your shout-out to our team at Ken Ganley Subaru Wickliffe! We'll see you next time!

Oct 02, 2026

Ken Ganley Subaru Wickliffe responded

Hi, thank you for your kind words! We're thrilled to hear that our team was able to listen and provide the support you needed. Your satisfaction is our top priority, and we look forward to assisting you again in the future!

August 26, 2026

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Bought a new 2026 Crosstrek and the sales staff was excellent. Great service from the moment I walked in the door. Couldn't be happier with the experience. More

by terencehunt
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Bob Rosenstein

Aug 26, 2026

Ken Ganley Subaru Wickliffe responded

Congratulations on your 2026 Subaru Crosstrek, Terence! We are happy to hear that the Ken Ganley Subaru Wickliffe team made your buying experience so positive. Safe travels ahead!

August 17, 2026

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This was an excellent experience from start to finish. The team was honest, professional, and extremely knowledgeable. Everyone was kind, helpful, and made sure all my questions were answered. They explai More

by knuge0905
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Miles, Cristian Vasile

Aug 18, 2026

Ken Ganley Subaru Wickliffe responded

Thank you for the glowing review! We are pleased to hear you had a seamless and pleasant experience from start to finish. Your confidence in our team means the world to us. See you next time at Ken Ganley Subaru Wickliffe! Safe travels!

Aug 22, 2026

Ken Ganley Subaru Wickliffe responded

Hi, thank you so much for your positive feedback! We are thrilled to hear that you had an excellent experience with our team. We pride ourselves on our honesty, professionalism, and knowledge and we are delighted that you found us helpful and kind. Thank you for choosing us and for recommending us to others. We appreciate your support!

July 16, 2026

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Great experience overall. My salesman Brian answered every question I had and helped me make a great choice. He went out of his way to compare numbers with me and help me make More

by Mallory Buehner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 16, 2026

Ken Ganley Subaru Wickliffe responded

Mallory, thank you for sharing your fantastic feedback about Brian and our team! We’re honored to have your support and business at Ken Ganley Subaru Wickliffe. Enjoy your new car!

June 17, 2026

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Getting through the lease application and the receipt of the car was efficient and done in a manner I could understand. More

by HELENPECK102
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Miles, Brian Buehner

Jun 17, 2026

Ken Ganley Subaru Wickliffe responded

Thank you for sharing your experience, Helen! We are thrilled to hear that our team made the leasing process smooth and easy to understand. We appreciate your business and hope to see you again at Ken Ganley Subaru Wickliffe!

June 04, 2026

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Entire staff is helpful and friendly. Giovanni in Service was very helpful/informative; the new person, Bridgette, handling Love-Endore delivery was great as well. More

by SVFORSYTHE
Recommend Dealer
Yes

Other Employees Tagged: Brian Buehner, Marco DiNunzio , Giovanni in service and Bridget with Love-Encore

Jun 05, 2026

Ken Ganley Subaru Wickliffe responded

Thank you for highlighting our helpful team at Ken Ganley Subaru Wickliffe! Giovanni, Bridgette, and the rest of the crew appreciate your feedback and hope to work with you again in the future!

May 26, 2026

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Employee Rating

The Used car manager, Francesco, was a pleasure to work with after the purchases of our car. More

by MFDIMOS
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Recommend Dealer
Yes

Other Employees Tagged: Ken Eggers, Francesco Nappo

May 26, 2026

Ken Ganley Subaru Wickliffe responded

We appreciate your shoutout to Francesco at Ken Ganley Subaru Wickliffe. See you next time. Safe travels!

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