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Joe Vitale
Joe Vitale at Ken Ganley Subaru Wickliffe
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Joe Vitale

Service Advisor

Ken Ganley Subaru Wickliffe

28840 Euclid Ave
Wickliffe, OH 44092

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5.0
15 Reviews

Been in the service business in (3) different new car dealerships for (33) years. I was apppointed to the Cadillac Service and Parts Executive Advisory board for (10) years which there were only 30 of us across the country. Love what I do and meeting and taking care of customer's.

Dealership Experience

1 yr, 11 mos

Industry Experience

34 yrs, 5 mos

Specialties & Trainings

CHEVROLET/CADILLAC/SUBARU MASTER CERTIFIED

5.0

15 Reviews

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15 Reviews of Joe Vitale

June 06, 2024

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Employee Rating

Joe is thoughtful, communicative and detailed oriented. He is a can do person. He handled my tire issue expeditiously and with class. More

by ALF
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Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Jun 07, 2024

Ken Ganley Subaru Wickliffe responded

Thank you for sharing your experience! We're glad Joe provided excellent service and was able to resolve your issue promptly. Take care and please don't hesitate to reach out if our Ken Ganley Subaru Wickliffe team can be of assistance again in the future!

May 31, 2024

Dealership Rating
Employee Rating

The team at Ganley was friendly, interested in my needs and very responsive to my wishes. My sales associate was organized, focused on me and made my experience smooth and easy. More

by THZ7331
Recommend Dealer
Yes

Other Employees Tagged: Brandon Miles, Cristian Vasile

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Jun 02, 2024

Ken Ganley Subaru Wickliffe responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

May 15, 2024

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Employee Rating

I enjoyed working with Joe Vitale he was very helpful and pleasant. I wish that the office would send out reminders about getting your oil changed. They have stopped doing that More

by kayep2727
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Helpful
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May 15, 2024

Ken Ganley Subaru Wickliffe responded

Hi! We're glad to know that Joe was able to assist you at Ken Ganley Subaru Wickliffe. Your feedback about the oil change reminders is noted and we'll consider it for improvement. Thanks a lot!

May 02, 2024

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Employee Rating

Excellent service to find the car I wanted with the correct options. I will recommend them to anyone. More

by 01BLUEBIRD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Miles, Joseph Russo , Russel Papa

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May 02, 2024

Ken Ganley Subaru Wickliffe responded

We're delighted to know you found the car with all the options you wanted at Ken Ganley Subaru Wickliffe. Thanks for recommending us, we appreciate it!

March 30, 2024

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I love this dealership. I like going in for service and they know my name. More

by BILLSMITH7843
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dario Miocic, Mike Swansinger, Makayla LaMonica, Joy Taylor, Demetrius Carter

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Apr 01, 2024

Ken Ganley Subaru Wickliffe responded

We really appreciate you taking the time to leave Ken Ganley Subaru Wickliffe this awesome review, thank you!

March 07, 2024

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Employee Rating

Joe at the Service Department is outstanding! ! He kept me informed every step of the way until my car was running perfectly! Great experience! More

by sallyrochford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Mar 08, 2024

Ken Ganley Subaru Wickliffe responded

Sally, it's fantastic to know that Joe provided you with such great service at Ken Ganley Subaru Wickliffe. We're glad your car is running perfectly now! Thanks for sharing your experience.

February 04, 2024

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Employee Rating

Entire experience was great, from service desk to exit. Everyone I dealt with was courteous and respectful. More

by speciform
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Annette Wagoner- Salvatore

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Feb 05, 2024

Ken Ganley Subaru Wickliffe responded

We're delighted to know you had a great experience with our team at Ken Ganley Subaru Wickliffe. Our team always aims to provide courteous and respectful service. Thanks for the positive feedback!

Feb 07, 2024

Ken Ganley Subaru Wickliffe responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 29, 2023

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Employee Rating

Great, no pressure buying experience, very nice people in every department. Will recommend to everyone. More

by Elaine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dario Miocic, Cristian Vasile, Joseph Russo , Jim Gentile

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Oct 31, 2023

Ken Ganley Subaru Wickliffe responded

Hi Elaine! We're so glad to know that you had a great experience at Ken Ganley Subaru Wickliffe. Thanks for recommending us!

October 07, 2023

Dealership Rating
Employee Rating

I had a wonderful experience with Joy and Ken Ganley Subaru team! Joy was knowledgeable,caring and helpful in leasing my car! More

by MLBELIEVE4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joy Taylor, Joseph Russo , Jim Gentile

Helpful
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Oct 09, 2023

Ken Ganley Subaru Wickliffe responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Subaru Wickliffe! We are always more than happy to assist you if anything else comes up. Take care!

June 26, 2023

Dealership Rating
Employee Rating

Joe Vitale in service was amazing and very helpful. Kept me informed through the whole process. More

by jvitale1313
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Joy Taylor , Phil Almas

Helpful
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Jun 27, 2023

Ken Ganley Subaru Wickliffe responded

Joe and the team are glad you had a five-star experience! We hope you enjoy your vehicle and look forward to seeing you again! Thank you! - Ken Ganley Subaru Wickliffe

Jun 29, 2023

Ken Ganley Subaru Wickliffe responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. Please let us know if there is anything else we can do for you; we are more than happy to help!

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