Ken Ganley Kia Mentor

Service is difficult to reach by phone. Service adviser was dismissive and arrogant of our concerns possibly due to a lack of knowledge about our EV vehicle. We did connect with an excell Service adviser was dismissive and arrogant of our concerns possibly due to a lack of knowledge about our EV vehicle. We did connect with an excellent customer service rep at KIA who addressed the issues with our vehicle and will presumably follow up with KIA. Service department also seemed understaffed because we watched our vehicle sit for 12 minutes after service and wash. More

Horrible service department. They missed obvious things on my car and even damaged it when I dropped it off for a routine service. They are incredibly difficult to deal with. I'v They missed obvious things on my car and even damaged it when I dropped it off for a routine service. They are incredibly difficult to deal with. I've used this dealership for years, but I won't be using them anymore. More

Service department was fabulous! This was my first service appointment and I was very pleased with the speed and efficiency. The customer service was top notch! . This was my first service appointment and I was very pleased with the speed and efficiency. The customer service was top notch! . More

Takes too long for an oil change. 1.25 hrs. With a 9 0"clock appointment , arriving 15 min. Early. 1.25 hrs. With a 9 0"clock appointment , arriving 15 min. Early. More

I recently had the pleasure of working with Noah Hamilton, and I cannot say enough about the exceptional experience he provided. From the moment I walked in, Noah was professional, attentive, and ge Hamilton, and I cannot say enough about the exceptional experience he provided. From the moment I walked in, Noah was professional, attentive, and genuinely invested in helping me. What stood out most was his patient, no-pressure approach. I never felt rushed or pushed into making a decision, which made the entire car-buying process stress-free and enjoyable. His dedication to customer satisfaction is evident, and I truly appreciated how transparent and honest he was throughout the process. I also had the pleasure of working with Eugene Gritsenko, the finance manager. Eugene’s expertise and professionalism were truly outstanding. He explained all my financing options with clarity and transparency, ensuring I was comfortable with every aspect of the deal. Eugene’s dedication to making the financial process smooth and hassle-free was evident, and he went above and beyond to secure the best possible terms for me. Both Noah and Eugene made my car-buying experience seamless and enjoyable. Their commitment to customer satisfaction is unparalleled, and I’m incredibly grateful for their top-notch service. If you’re in the market for a Kia, I highly recommend asking for Noah Hamilton and Eugene Gritsenko – they are an unbeatable team! Thank you both for making this such a positive experience! More

Marques was great to work with. Made the process quick and super easy. Made sure myself and my Grandfather were comfortable through and through live my brand new Kia K4 Made the process quick and super easy. Made sure myself and my Grandfather were comfortable through and through live my brand new Kia K4 More

Marques was literally running to get the job done for me. All around super great experience. Love my new 2025 Kia Setos Ex All around super great experience. Love my new 2025 Kia Setos Ex More

The dealer is located in a central location and easy to access. In and out quickly access. In and out quickly More

Took my Kia Sorento to the dealership to facilitate a factory recall that may have affected the safety of the vehicle. The service desk personnel helped me as soon as I entered the facility, obtained in factory recall that may have affected the safety of the vehicle. The service desk personnel helped me as soon as I entered the facility, obtained information from my vehicle and myself. He observed that my vehicle did not require any work to be done since it did not have the issue for the recall. Paperwork was handed to me and I was gone within 5 minutes of my appointment. More

They were very helpful and understood what I was looking for, and got me what I needed. for, and got me what I needed. More