
Ken Ganley Kia Mentor
Mentor, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Ryan, the sales guy was great. He helped detail our car as the dealer was short handed. Now, the finance lady at first was nice. She took us upstairs to discuss extra packages. He helped detail our car as the dealer was short handed. Now, the finance lady at first was nice. She took us upstairs to discuss extra packages. We respectfully declined but she was persistent. You can see her demeanor change as we still were declining these packages. She rudely said “fine” and was pointing and saying “sign here” with no explanation at all. She then said “show yourself out and I’ll be down in a minute” so we left and sat at our table. She came downstairs and as she walked by just handed us an envelope and kept walking. While we sat there we opened up the envelope to see they raised the sticker price $1,000 without mentioning a thing. We called over Nick the manager and gave us lame explanation and got up and walked to his office. This was so unpleasant and will never recommend this dealer. The experience with Ryan was great, he’s a keeper fyi. We loved the car and the experience until we entered into the final half hour with financial beat down with rude behavior. $1,000 isn’t the issue it’s how it was never pointed out, even Nick said they could have been more transparent. More
Personable. Really enjoyed his needs assessment to see what’s most important for my needs. Wasn’t pushy, respected what I was able and not able to do and got it Really enjoyed his needs assessment to see what’s most important for my needs. Wasn’t pushy, respected what I was able and not able to do and got it done. Marques is very transparent on the situation to help make the right decision. Thank your marques highly recommended. More
Everyone was extremely friendly and helpful at the dealership! This was my first experience shopping for a new vehicle in over 10 years, and it’s a dreadful experience in my history. At Ganley Kia Men dealership! This was my first experience shopping for a new vehicle in over 10 years, and it’s a dreadful experience in my history. At Ganley Kia Mentor, it was amazing! Every step of the process was transparent, with constant updates on the status of the process! I couldn’t have had a better experience! More
Maraues did an amazing job foreal foreal. Went to other dealerships like kia of bedford and I felt like I didn't matter to them. Maraues treated me like we grew up together . He got me in a 2 Went to other dealerships like kia of bedford and I felt like I didn't matter to them. Maraues treated me like we grew up together . He got me in a 2023 and couldn't be happier thank you maraues More
My latest oil change was done fairly quickly. However, I showed up 40 minutes early as they opened. The staff person was very good. All my previous "appointments" were bad as 10+ cars were stacke However, I showed up 40 minutes early as they opened. The staff person was very good. All my previous "appointments" were bad as 10+ cars were stacked up ahead of me. These each took many hours to complete. More
Marques was easy to work with and respectful. Helpful through the whole process to get me an amazing deal on the car I came for. Definitely recommend seeing Marques Moore when shopping at Ken Gan Helpful through the whole process to get me an amazing deal on the car I came for. Definitely recommend seeing Marques Moore when shopping at Ken Ganley Kia Mentor More
My service advisor, Michael was very helpful and kind. He explained how to use the compass. He explained how to use the compass. More
Made everything very easy and clear , made sure I understood all the features with my new vehicle and I highly recommend him to anyone that goes there understood all the features with my new vehicle and I highly recommend him to anyone that goes there More
I had a great experience at kia mentor with Marques Moore. He was knowledgeable about the process and vehicle. My time was respected and we were able to complete the purchase. Highly recommend Marques Moore. He was knowledgeable about the process and vehicle. My time was respected and we were able to complete the purchase. Highly recommend Marques for your car buying experience. You will not be disappointed. More
Great experience! Even through some stressful moments, Marques was able to keep me calm and focused. We were able to land the deal and I got in my fully loaded Black o Even through some stressful moments, Marques was able to keep me calm and focused. We were able to land the deal and I got in my fully loaded Black on Black 2025 Kia Sorento X-Line SX Prestige with the grey interior. I truly valued the patience and professionalism that Marques had throughout the entire experience. Definitely recommend his expertise if you’re in the market for a new (or new to you) vehicle! More