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Ken Ganley Kia Mentor

Mentor, OH

4.7
1,410 Reviews
WELCOME TO KEN GANLEY KIA MENTOR, THE LEADING GREATER CLEVELAND KIA DEALER! Are you in or around Mentor looking for a new vehicle that's leading the country in efficiency, style, and affordability? Have other Cleveland KIA dealerships frustrated you? For a new car buying experience, come check out our dealership and get the ideal auto buying experience. You can use our website to research all our new and pre-owned inventory. We make it easy for your to see all the latest KIA vehicles available and the great new vehicle specials we have to offer. Contact us today online www.kenganleykiamentor.com or by phone at 440-953-1000 and we'll be happy to help you learn more about your next vehicle!
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9090 Mentor Avenue

Mentor, OH

44060

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Showing 1,410 reviews

November 08, 2024

Seems like a lot of issues with the Parts Department! Not having the parts needed, at the time of the Customers Appointment. More

by Slick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

Ken Ganley Kia Mentor responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Mentor did not meet your expectations. We want to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will contact you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

November 04, 2024

Marques did a fantastic job. He was very respectful of my time, he wasn't pushy, he listened to my needs and was very patient. I highly recommend seeing Marques if you're in need More

by Luannsowers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Arnoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Zaucha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Loschert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marques Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Ken Ganley Kia Mentor responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 02, 2024

Marques was very helpful and informative. Answered all my questions and now I’m leaving in my 2024 KIA Seltos S AWD Thank you Marques for making this easy More

by Kaiflint
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Arnoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marko Jokanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Loschert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marques Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Ken Ganley Kia Mentor responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. We are always more than happy to assist you if anything else comes up. Take care!

October 31, 2024

Amazing service! Comfortable space to hang out and wait if you need and there’s never any pressure! More

by stacypena1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Eddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2024

Simon, salesman, was a pleasure to work with. Very friendly, honest and up front. The department in charge of contacting to schedule appointments? Not so much. More

by Brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marko Jokanovic
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marley Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Pirrello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

Ken Ganley Kia Mentor responded

Hi Brian, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Mentor! Until the next time we meet, take care!

October 26, 2024

Marques is a great salesman! Great experience at Ken Ganley is an honest dealer and provides good experience More

by Wes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marques Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 26, 2024

Had a great experience. The process couldn't have been easier. I was able to complete the entire transaction remotely. More

by brettmccall2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Arnoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marques Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

Ken Ganley Kia Mentor responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

October 26, 2024

Marques Moore was outstanding! We went to high school together and he saw that I was going through a hard time as my previous vehicle was recently totaled. Marques assisted me with More

by sshediack1995
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Arnoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marques Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marley Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

Ken Ganley Kia Mentor responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. We hope you have a great day!

October 26, 2024

Marques was one of the best salesmen I’ve ever worked with. More than helpful got me exactly what I wanted for a great price i definitely will be buying my next car from him as well! More

by Rustybombik
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Arnoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Globokar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marques Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

Ken Ganley Kia Mentor responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. We hope you have a great day!

October 26, 2024

Excellent sales associates. Especially Simon pirelli. Will definitely let others know about their great service More

by occhionerolenny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eugene Gritsenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Zaucha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marko Jokanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Pirrello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

Ken Ganley Kia Mentor responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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