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Ken Ganley Kia Mentor

Mentor, OH

Overview
Employees
Reviews
Vehicles
4.7
1,385 Reviews
WELCOME TO KEN GANLEY KIA MENTOR, THE LEADING GREATER CLEVELAND KIA DEALER! Are you in or around Mentor looking for a new vehicle that's leading the country in efficiency, style, and affordability? Have other Cleveland KIA dealerships frustrated you? For a new car buying experience, come check out our dealership and get the ideal auto buying experience. You can use our website to research all our new and pre-owned inventory. We make it easy for your to see all the latest KIA vehicles available and the great new vehicle specials we have to offer. Contact us today online www.kenganleykiamentor.com or by phone at 440-953-1000 and we'll be happy to help you learn more about your next vehicle!
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9090 Mentor Avenue

Mentor, OH

44060

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Showing 1,385 reviews

August 05, 2024

Very kind staff and they were extremely helpful. Very pleased with my new 2025 Sportage More

by Tc781412
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Radel
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Aug 09, 2024 -

Ken Ganley Kia Mentor responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 04, 2024

Very good service nice people friendly clean waiting room I also got a car wash thank you More

by Gra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dee Shirkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

Ken Ganley Kia Mentor responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

August 03, 2024

The online scheduling system made things very easy. The service department staff was friendly and Dee Shirkey was a huge help. More

by measel1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dee Shirkey
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Aug 04, 2024 -

Ken Ganley Kia Mentor responded

Hi, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 02, 2024

Service department went above and beyond to fix a warranty issue while respecting my time constraints and limited availability More

by jamie.smith84
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Eddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2024 -

Ken Ganley Kia Mentor responded

Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

August 01, 2024

Great service from start to finish. Being an out of state buyer, I was cautious about the car and dealing with some of the dealers. Marques made this transaction flawless and actually t More

by CarCFA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marques Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2024 -

Ken Ganley Kia Mentor responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

August 01, 2024

Marques Moore was really in his bag helping me out showed me 20 different vehicles and didn’t rush me in the process I love my 2020 Mazda CX30. Y’all come see marques to get a car proof is in his reviews. Mo More

by dondreya_crump
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Arnoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marko Jokanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Globokar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marques Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2024 -

Ken Ganley Kia Mentor responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

July 31, 2024

Very helpful, understanding, and able to negotiate to a fair and reasonable price with my budget in mind. More

by J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Zaucha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dmitry Berezan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2024 -

Ken Ganley Kia Mentor responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 31, 2024

I greatly appreciated the authenticity and effort to get me the car I needed with a payment that was reasonable. More

by Sarahfalbo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Villella
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2024 -

Ken Ganley Kia Mentor responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 31, 2024

I am very disappointed that my son came in for an oil change and was there 2.5 hours. When an oil change typically takes a half hour. I’d rather pay $100 and be done in 20 minutes then have our time was More

by fappiano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
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Aug 02, 2024 -

Ken Ganley Kia Mentor responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Mentor did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

July 31, 2024

Marques gave me the best all around experience. Super quick. I was informed ‘d be here all day but marques got me done in an Hour on my fully loaded 2020 Buick Encore. As a first time buyer I’m sup More

by Trinfstr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Arnoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Goulette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marques Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marley Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2024 -

Ken Ganley Kia Mentor responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Mentor! Please let us know if there is anything else we can do for you; we are more than happy to help!

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