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Ken Ganley Kia Mentor

Mentor, OH

4.7
1,513 Reviews
WELCOME TO KEN GANLEY KIA MENTOR, THE LEADING GREATER CLEVELAND KIA DEALER! Are you in or around Mentor looking for a new vehicle that's leading the country in efficiency, style, and affordability? Have other Cleveland KIA dealerships frustrated you? For a new car buying experience, come check out our dealership and get the ideal auto buying experience. You can use our website to research all our new and pre-owned inventory. We make it easy for your to see all the latest KIA vehicles available and the great new vehicle specials we have to offer. Contact us today online www.kenganleykiamentor.com or by phone at 440-953-1000 and we'll be happy to help you learn more about your next vehicle!
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9090 Mentor Avenue

Mentor, OH

44060

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Showing 1,513 reviews

April 02, 2025

I dropped my car off THREE weeks ago for a recall issue and I haven’t been updated since March 18th. I have been ignored over and over and over when I ask for an update and nobody will even pick up the pho More

by Nvahcic93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dee
April 01, 2025

Went to Ken Ganley to look for a second car. Marques Moore made the whole process smooth and simple. He takes his time and helps in every aspect of the process. I would 100% recommend to anyone! More

by jaysintb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Arnoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Globokar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marques Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Angelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

Dmitry as well as the rest of the staff was very professional and courteous and efficient More

by mhenk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dmitry Berezan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

Marques Moore was amazing from the time I walked in the dealership. He broke down every step of the process of purchasing a car and trade in. He was thorough and on point. If you’re looking for a new car h More

by Tvirgies87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Arnoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Globokar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marques Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Angelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

Excellent service very good communication, would highly recommend this dealership to anyone looking to buy a new car More

by bobr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2025

My entire experience was worth the drive to mentor my salesman was awesome and I got the deal More

by Lutzdonald4Don
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Exon Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2025 -

Ken Ganley Kia Mentor responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

March 28, 2025

The best and fastest car purchase I’ve had! Simon and Tony were awesome! Thank you 😊 More

by reedfulopmarti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simon Pirrello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2025 -

Ken Ganley Kia Mentor responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

March 27, 2025

Getting a hold of an actual person to talk to is near impossible. Communication is almost nonexistent. No loaners available for long repairs. More

by Rrobison216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicholas
Mar 30, 2025 -

Ken Ganley Kia Mentor responded

We regret you felt your experience was less than satisfactory.  Our records show regular communications and the vehicle was completed in a timely manner.  If you would like to discuss this further please contact Nate Ferris at 440-953-1000 x901

March 20, 2025

Marques Moore was an excellent salesman and was extremely helpful throughout the process. Made it super easy when no one else could help. Thank you Marques More

by alexcrossland7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Arnoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Globokar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marques Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Angelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2025 -

Ken Ganley Kia Mentor responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 20, 2025

Marques Moore is the best guy to go to if your looking for a great deal on a car, very helpful come zee Marques Moore you won't regret it More

by jastalrebecca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Arnoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Globokar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marques Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Angelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2025 -

Ken Ganley Kia Mentor responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. We look forward to your next visit! Take care!

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