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Ken Ganley Kia Alliance

Alliance, OH

4.7
510 Reviews
Ken Ganley Kia Alliance appreciates your taking the time today to visit our website, and we hope you'll decide to visit us in person soon. Our website was designed to help you easily find the information you need. Whether you're looking to buy a new or used vehicle, explore lease options, get a value for your trade-in, or apply for financing, the information you need is here. We also make it easy to book a test drive or schedule service. Enjoy exploring our website at your leisure knowing that if you ever have questions or concerns, the dedicated team at Ken Ganley Kia Alliance is always available to assist you, by phone, email, or in person at our Alliance dealership. Please do not hesitate to contact us with any questions you may have. Our staff will answer all inquiries in a timely fashion. We look forward to doing business with you!
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2010 W State St

Alliance, OH

44601

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Showing 510 reviews

January 21, 2025

The dealership gets an A+ rating. Customer services was great, facility was clean, and the staff were professional from beginning to end. More

by Tamira
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kam Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Ken Ganley Kia Alliance responded

Hi Tamira! We appreciate the kind words! Please let us know if you need anything in the future! Take care!!

January 13, 2025

The work performed was fine, except for the tire rotation performed. The actual rotation was okay, but my tire pressure was never checked and adjusted. I daily check my tire pressure. All four tires needed a More

by rabbi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike DeLisi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Ken Ganley Kia Alliance responded

Good morning! Thank you for the 5 star review, we appreciate it! With the extreme cold temps the pressure can fluctuate a pound here or there. If you have any questions or concerns the service department is here to help, please give them a call! Have a wonderful day!

Jan 16, 2025 -

rabbi responded

I know temperature affects tire pressure, but you never addressed my concern. My tire pressure was never checked. If it was, the pressures would have been corrected, but they weren’t. So, that leads me to believe, as I stated previously, the tire pressure was never checked and corrected, as it should have been. Or, it was checked, and never corrected. Either way, I put the pressure to the recommended factory settings for front and rear tires being it is winter. If this would have happened in summer, it would have been a pound or two less.

January 11, 2025

Very friendly and respectful! ! Will buy here again!! Very polite willing to help. Not pressured into buying More

by BELLAMIA5769
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kam Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xander Dugan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Vogt
Jan 12, 2025 -

Ken Ganley Kia Alliance responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 05, 2025

Very kind, knowledgeable! Explained everything and helped me get the best deal! Thank you much! More

by Sdesarro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike DeLisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Ken Ganley Kia Alliance responded

Hi, thank you for your kind words and this wonderful review! Until the next time we meet, take care!

January 04, 2025

I went in for warranty work. The time estimate was perfect. Repairs completed except for one that required a parts order ,but I was made aware of that before they started. They t More

by rickjsimmers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike DeLisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2025 -

Ken Ganley Kia Alliance responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

January 01, 2025

Excellent dealership, excellent people, will definitely buy another vehicle here in the future for sure! More

by dange1o7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JJ Kukura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Ken Ganley Kia Alliance responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 22, 2024

Dealership was great Dave made it great! Other dealerships will bring up cars for you to look at Dave said browse my lot and see what catches your eye and that's exactly what I did I found t More

by jamiecassidy68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Heath
Dec 24, 2024 -

Ken Ganley Kia Alliance responded

Thank you so much for the great review! Glad to hear Dave helped you find the car you wanted! Hope you love it! Have a great holiday!!

December 18, 2024

The salesman was friendly and helpful in finding us what we were looking for and in budget More

by donnasuecollins
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Matchett, Joshua Hamm
Dec 20, 2024 -

Ken Ganley Kia Alliance responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Alliance! Please don't hesitate to reach out if there's anything additional we can do for you.

December 15, 2024

Dealer - ship service was about as just near as good a service I ever I had More

by Ever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike DeLisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Ken Ganley Kia Alliance responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 11, 2024

The warrantee service rendered by Steve was extraordinary. Cat say enough good things. Pleasantly surprised by Ganley generously covering our parts. Kindness and professionalism specically by S More

by dscannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Ken Ganley Kia Alliance responded

Thank you so much for the kind review! We appreciate you! Let us know if you need anything in the future! Happy Holidays!

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