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Ken Ganley Kia Alliance

Alliance, OH

Overview
Reviews
Vehicles
4.6
415 Reviews
Call Dealership (330) 362-4485
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2010 W State St

Alliance, OH

44601

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Showing 415 reviews

May 07, 2024

Was told that she would let me know about tires and brakes, still waiting! Said computer was not functioning properly. More

by Senn.joyce430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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May 09, 2024 -

Ken Ganley Kia Alliance responded

Hi, thank you for your feedback. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

May 03, 2024

They were very courteous and quick with the service I requested and the price was very reasonable More

by wmccourry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Moore
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May 04, 2024 -

Ken Ganley Kia Alliance responded

Hi, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

May 03, 2024

Was very happy with the service and was in and out faster than I expected. Hope it continuse. Enjoyed the popcorn and drink too. More

by sandbgordon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kaylyn
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May 04, 2024 -

Ken Ganley Kia Alliance responded

Hello, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 02, 2024

I’ve always have had pleasant customer service from the service dept since I bought my car in Aug 2022!! It took a little longer then I was first told, but the guy who was helping me let me know what was More

by mburton630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
May 03, 2024 -

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 01, 2024

I would highly recommend Ganley Kia. The service department has appointments start right in time and Jamie was very professional, helpful, and friendly. My car was swept out and washed a More

by LBrownlee2467
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Lowe
Report | Print
May 03, 2024 -

Ken Ganley Kia Alliance responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 25, 2024

I had great service at Ken Ganley service department. The service advisor Lindsey Friend Was great informative and kept me updated on my vehicles service. I appreciated your service. More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Friend
Report | Print
Apr 29, 2024 -

Ken Ganley Kia Alliance responded

Hello Elizabeth, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 25, 2024

Ken Ganley Kia Alliance had friendly, knowledgeable staff, and a very efficient leasing process. They will be my first choice for my next vehicle More

by laurie.martin0821
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance staff Kaitlyn ( I think)..5 stars, Aaron Matchett, Josh Davis
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Apr 29, 2024 -

Ken Ganley Kia Alliance responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Alliance. We are always more than happy to assist you if anything else comes up. Take care!

April 25, 2024

Very good experience! Very friendly and knowledgeable! I will definitely recommend them to friends and family! Appreciate them going the extra mile to help me find a pa More

by lanewendy14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Haney, Josh Haney, Ken Vogt, Josh Davis
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Apr 29, 2024 -

Ken Ganley Kia Alliance responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Alliance. Thanks for the recommendation, and have an amazing day!

April 24, 2024

The experience was good. The salesman was was very patient and answered all of our questions. More

by denisecorrin002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Matchett
Report | Print
Apr 28, 2024 -

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 24, 2024

The service was prompt and the service manager kept me informed. I appreciated the car wash! More

by denninsk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Report | Print
Apr 28, 2024 -

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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