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Ken Ganley Kia Alliance

Alliance, OH

4.6
415 Reviews

2010 W State St

Alliance, OH

44601

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Showing 415 reviews

August 03, 2024

It would have been nice to have someone explain the features of the 2022 Certified Kia Soul that I purchased. Considering I was there for HOURS waiting to complete my deal. Service could definitely ha More

by lona_white
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Josh Haney
Aug 07, 2024 -

Ken Ganley Kia Alliance responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Alliance did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

August 02, 2024

Great place to shop, grate people to deal with. Will shop there again for sure More

by harenterry2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Moore
Aug 04, 2024 -

Ken Ganley Kia Alliance responded

Thank you so much for the great review! Hope to see you again. Take care!

July 30, 2024

Very efficient and friendly. The waiting area was clean and well appointed with drinks and snacks which made the wait enjoyable. Will definitely be returning for service. More

by ambaker1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in service
Jul 31, 2024 -

Ken Ganley Kia Alliance responded

Thank you so much for the great feedback! We really try to take care of our guests. Let us know if you need anything in the future. Have a great day!

July 26, 2024

We have had great service in the service department and in the sales department. Service is always able to get our vehicles in within a reasonable timeframe based on the concern or maintenance needed, th More

by mandyd1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept! , Tyler Moore, Dave Heath
Jul 27, 2024 -

Ken Ganley Kia Alliance responded

Hi, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 26, 2024

The salesman Caleb was very good to work with and did not pressure me at all. The rest did what they could to make me happy. More

by opalkittygus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Caleb
Jul 27, 2024 -

Ken Ganley Kia Alliance responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 25, 2024

Courteous,, efficient. They do an awesome job taking care of their guests.would recommend to all my friends. I love KIA !!!! More

by kkiser58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Davis
Jul 26, 2024 -

Ken Ganley Kia Alliance responded

Thank you for the awesome review! We are always here to help if you need anything in the future! Have a spectacular day!

July 23, 2024

Caleb was perfect to find me what i wanted and the best price to boot More

by Mrsmoose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb, Kam Wong
Jul 24, 2024 -

Ken Ganley Kia Alliance responded

We are so glad to hear Caleb made you happy! Come see us again in the future! Thank you!

July 21, 2024

Tv Adds , got me to go to this dealership and was able to make a deal with in a few daysp More

by rtwetzel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Moore
Jul 22, 2024 -

Ken Ganley Kia Alliance responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 21, 2024

Absolutely amazing! Great staff! So helpful! Stayed after closing time to finish up paperwork! Would 100% recommend! More

by Preciousgarwick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve in finance, Dave Heath, Ken Vogt
Jul 22, 2024 -

Ken Ganley Kia Alliance responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 20, 2024

Took my kia Optima in for service and everyone was very friendly and courteous. My final bill was a bit lower than the estimate and that's always a good thing. And finally, "I want to see ya in a Ken Ganl More

by bakemats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Vogt
Jun 21, 2024 -

Ken Ganley Kia Alliance responded

We so appreciate the nice review! And "We wanna see ya in a Ken Ganley Kia"...love it! Have a great day!

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