Ken Ganley Kia Alliance

My salesman was Ken and he did a good job. Staff were decent to be around. My only complaint is I was told they would have a second key for the truck I purchased and to this day they have no i Staff were decent to be around. My only complaint is I was told they would have a second key for the truck I purchased and to this day they have no idea and Believe the second key / the folder? Are lost. I would like my second key. When I called and asked to speak to Lauren (the sails manager) the call was hung up on. When I called back I was told she was “busy”. If Lauren would have at least called me back I would feel that my business was appreciated. I kind of feel like I was a number to buy a car and the key situation will not be taken seriously. More

I bought a new sportage in April. They gave me the wrong 2nd key fob for my vehicle I have repeatedly called and emailed them. It was supposed to be mailed to me in april. When I ca They gave me the wrong 2nd key fob for my vehicle I have repeatedly called and emailed them. It was supposed to be mailed to me in april. When I call, someone is always going to check on it and get back to me. They never do. Nobody returns my calls. They text asking when a good time would be to call, I reply and still never get a response. I do not live close to the dealership and do not want to drive all the way there and probably still not have a key or an explaination. This was the worst experience I have ever had buying a new car. More

Everyone I had contact with was very friendly, but not pushy at all. They answered all if my questions. I would recommend them to any of my friends and family. J.J. was my salesman and he was great. pushy at all. They answered all if my questions. I would recommend them to any of my friends and family. J.J. was my salesman and he was great. More

The service department has been great regarding the issues with my car. Jamie the service manager has made the process very comfortable with no stress. issues with my car. Jamie the service manager has made the process very comfortable with no stress. More

They are always polite , respectful and informative to your needs. The waiting area is clean and they always have beverages and snacks for the customers. your needs. The waiting area is clean and they always have beverages and snacks for the customers. More

Superb! ! Steve Brown was outstanding in helping us and communicating clearly. At our age we have known many dealerships but this one rises above all others. ! Steve Brown was outstanding in helping us and communicating clearly. At our age we have known many dealerships but this one rises above all others. More

Caleb is a great salesman who takes care of u the way that u should be taken care. Honesty and straightforward answers. that u should be taken care. Honesty and straightforward answers. More

Good service, very polite employees, thanks I recommend to my friends maybe buy another car from there to my friends maybe buy another car from there More

Very friendly folks. Willing to help and go the extra mile to help.My salesperson Caleb was amazing. I plan on going back when it's time for a trade in. Thank you Caleb a Willing to help and go the extra mile to help.My salesperson Caleb was amazing. I plan on going back when it's time for a trade in. Thank you Caleb and Ken Ganley. More

They have never given me any problems and I appreciate the work they do every time the work they do every time More