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Ken Ganley Kia Alliance

Alliance, OH

4.7
457 Reviews

2010 W State St

Alliance, OH

44601

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Showing 457 reviews

February 12, 2025

Always been very helpful. JJ was a awesome sale guy. Never a complaint. Wonderful place to go. More

by jrtony8814
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kam Wong, JJ Kukura, Steven Holodnak
Feb 14, 2025 -

Ken Ganley Kia Alliance responded

Thank you so much for the 5 star review! And happy to hear you had a good experience with us! Please let us know if you need anything in the future! Take care!

February 06, 2025

Very good! Timely, professional and thorough. I appreciated how thorough my car was checked over and the issues were explained in detail to me More

by Beth Dib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Steed
Feb 10, 2025 -

Ken Ganley Kia Alliance responded

Hi Beth! So glad to hear you had a great experience with us! Please let us know if you need anything in the future! We appreciate you! Take care!

January 31, 2025

The best experience I had at any dealership was at Kia. Thank you guys for your kindness. More

by jfoster6928
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Matchett
Feb 04, 2025 -

Ken Ganley Kia Alliance responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 30, 2025

Truly one of the best places I’ve bought a car. Top notch h service. While sitting waiting for my car service to be finished the young man that sold me the car walked thru. He recognized me immedia More

by stephanie_lohr59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike DeLisi, Steve Brown, Brent Steed
Feb 03, 2025 -

Ken Ganley Kia Alliance responded

Hey Stephanie! So happy to hear you had a great experience with us in service and sales! We strive to be here for our customers and make sure they are taken care of! Hope you love your new car! "We wanna see ya in a Ken Ganley Kia!!" Come see us again! Take care!

January 30, 2025

It was a good timely completion of service, very professional and courteous would go back More

by David.pobuda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Brown
Feb 03, 2025 -

Ken Ganley Kia Alliance responded

Thank you David for the nice review! Come see us again! Take care!

January 26, 2025

Good place to get a car. Tyler Moore was awesome and helped me get what I asked for. More

by amy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Moore
Jan 28, 2025 -

Ken Ganley Kia Alliance responded

Hi Amy, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Alliance. Please don't hesitate to reach out if there's anything additional we can do for you.

January 21, 2025

Service guy was wonderful! Made my visit so enjoyable! He's only been there 2 months and already I see a huge difference! More

by Me331971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Steed
Jan 24, 2025 -

Ken Ganley Kia Alliance responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Alliance! We are always more than happy to assist you if anything else comes up. Take care!

January 21, 2025

The dealership gets an A+ rating. Customer services was great, facility was clean, and the staff were professional from beginning to end. More

by Tamira
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kam Wong, Caleb Burke, Aaron Flynn
Jan 22, 2025 -

Ken Ganley Kia Alliance responded

Hi Tamira! We appreciate the kind words! Please let us know if you need anything in the future! Take care!!

January 13, 2025

The work performed was fine, except for the tire rotation performed. The actual rotation was okay, but my tire pressure was never checked and adjusted. I daily check my tire pressure. All four tires needed a More

by rabbi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike DeLisi, Steve Brown
Jan 16, 2025 -

Ken Ganley Kia Alliance responded

Good morning! Thank you for the 5 star review, we appreciate it! With the extreme cold temps the pressure can fluctuate a pound here or there. If you have any questions or concerns the service department is here to help, please give them a call! Have a wonderful day!

Jan 16, 2025 -

rabbi responded

I know temperature affects tire pressure, but you never addressed my concern. My tire pressure was never checked. If it was, the pressures would have been corrected, but they weren’t. So, that leads me to believe, as I stated previously, the tire pressure was never checked and corrected, as it should have been. Or, it was checked, and never corrected. Either way, I put the pressure to the recommended factory settings for front and rear tires being it is winter. If this would have happened in summer, it would have been a pound or two less.

January 11, 2025

Very friendly and respectful! ! Will buy here again!! Very polite willing to help. Not pressured into buying More

by BELLAMIA5769
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Vogt, Kam Wong, Xander Dugan, Aaron Flynn
Jan 12, 2025 -

Ken Ganley Kia Alliance responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!