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Ken Ganley Kia Alliance

Alliance, OH

4.7
469 Reviews
Ken Ganley Kia Alliance appreciates your taking the time today to visit our website, and we hope you'll decide to visit us in person soon. Our website was designed to help you easily find the information you need. Whether you're looking to buy a new or used vehicle, explore lease options, get a value for your trade-in, or apply for financing, the information you need is here. We also make it easy to book a test drive or schedule service. Enjoy exploring our website at your leisure knowing that if you ever have questions or concerns, the dedicated team at Ken Ganley Kia Alliance is always available to assist you, by phone, email, or in person at our Alliance dealership. Please do not hesitate to contact us with any questions you may have. Our staff will answer all inquiries in a timely fashion. We look forward to doing business with you!
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2010 W State St

Alliance, OH

44601

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Showing 469 reviews

April 09, 2025

Great experience, very happy with my purchase. Zander did a great job with keeping me up to date on the car I wanted. More

by SCOPEL92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xander Dugan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Matchett
Apr 12, 2025 -

Ken Ganley Kia Alliance responded

Thank you so much for the great review! Hope you love your new car! Always here if you need us! We appreciate your business! Take care!

April 09, 2025

Run Run if you can. I hadleased from them since 2017. I was don with leasing and have bought a car elsewhere. I was made an offer from other places for my lease end but More

by lyndadexter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kam Wong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Xander Dugan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan,
Apr 09, 2025 -

Ken Ganley Kia Alliance responded

Hi Lynn, Thank you for sharing your concerns with us. We completely understand your frustration with this situation. Unfortunately, Kia Motor Finance (KMF) has specific policies in place that require only the lessee or a Kia dealership to pay off any leased vehicle, which is a common practice with many leasing companies today. The offer you received from Carvana would only be valid if you had bought out your leased vehicle, paid the sales tax, and then sold it to them. As this agreement is between you and KMF, the dealership doesn't have the ability to intervene in this process. That said, we want to ensure you're not responsible for any further payments or fees, which is why we agreed to pay off the current balance of your lease. We hope this helps clarify the situation, and we're here to assist you further if you have any other questions or concerns. Thank you again for your understanding.

Apr 10, 2025 -

lyndadexter responded

Of Course I do no owe any balance as the pay off was $2000 less than the value of the car. It was not Kia Finance who told me that you would pay 2000 above KBB which would put me at $3000 above what was owed. That was a Ken Ganly Kia employee. So being proud of yourself for paying off my lease is pretty flimsy and pathetic. No matter how you try to tout yourself as being a good business we all know you ripped me off. Not being able to sell my lease to someone else was done AFTER I got my lease. I dont care how you try to justify your actions When I sign papers at a Kia dealership and make all the payments to Kia and only after I sign the papers the "rules on selling" change. It was KIA who ripped off a sick senior woman, Kia who made promises they did not keep, and KIA who I will never go to again

March 28, 2025

I was surprised at how friendly and helpful they all were and I really appreciate Jim Reed because he was so supportive and caring. I will definitely recommend this dealership to everyone. More

by Evettehend60
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Holodnak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Reed
Mar 30, 2025 -

Ken Ganley Kia Alliance responded

So happy to hear you had a great experience with us here at Ken Ganley Kia Alliance! Our Sales team strives to take good care of each and every customer! Hope to see you again!! Have a wonderful day!

March 26, 2025

What I appreciated most was the comfortable, no pressure atmosphere with very knowledgeable and friendly staff. While I waited to have my Soul serviced I test drove a couple new cars. The next day I was bac More

by Jeanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kam Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Steed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

Ken Ganley Kia Alliance responded

Hi Jeanne! So happy to hear we were able to get you into a new car and you had a great experience with us! Please let us know if you need anything in the future! We appreciate you! Take care!

March 26, 2025

They were Very fast and helpful got a good car a a good price. Made it very easy More

by Jtvizzuso88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Ken Ganley Kia Alliance responded

Thank you for the 5 star review! Hope you love your new car! Please come see us again! Take care!

March 22, 2025

The dealership was good, they were quick ,knowledgeable, and very polite. I would not hesitate to recommend them. More

by keithchristner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kam Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xander Dugan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2025 -

keithchristner responded

Thank you Ken Ganley, dealing with your wonderful staff was a pleasure, and I would recomend them highly

March 22, 2025

A a a a a a a a a a a a a a a a a a More

by Trin.shuman51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike DeLisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Steed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Ken Ganley Kia Alliance responded

Hi, thank you so much for your high rating! We look forward to your next visit! Take care!

March 14, 2025

They where friendly welcoming and very helpful i did not feel pressured at all. I love how steveo took the time to explain all the setting in my car. More

by Irishbratling19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Holodnak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Ken Ganley Kia Alliance responded

Thank you for the 5 star review! We hope to see you again! Have a wonderful day!!

March 13, 2025

Overall amazing service kam was very nice and worked so hard to get me what I needed Xander was a great salesman he always had an answer for all my questions and never left me in the dark and informed with More

by Ccta19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kam Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xander Dugan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2025 -

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! We're looking forward to your next visit with us!

March 13, 2025

Excellent service from Josh Davis,I was taken back a little with the price but other than that it was great More

by keithchristner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Steed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Ken Ganley Kia Alliance responded

So happy to hear Josh was able to take good care of you! Please let us know if you need anything in the future! Thank you!

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