Ken Ganley Ford Norton - Service Center

I brought my vehicle to Ganley for some warranty repairs. Hurried or poor workmanship led to several additional issues which took repeated visits to full resolve. In the end all repairs were corrected and th Hurried or poor workmanship led to several additional issues which took repeated visits to full resolve. In the end all repairs were corrected and the vehicle is in better condition than before. I'm glad to have everything resolved, but the multiple unexpected return trips to the dealership were inconvenient. Through all of this, Brianna was professional and maintained clear and frequent communication about the status of my repairs. While I'm displeased with the quality of service, Brianna and the folks in the service office went above and beyond to make it right. More

I get good service and they take care of my problems. Devon is the best Devon is the best More

a real good experince,I bought a used car but was treated like i was buying a new car .when i buy again I will go back, like i was buying a new car .when i buy again I will go back, More

The best. Brianna and her team are always amazing. Won’t go anywhere else for service. Brianna and her team are always amazing. Won’t go anywhere else for service. More

Again good maverick not good A lot of problems with the truck expect reimbursement from somebody truck expect reimbursement from somebody More

The tech which worked on my Shelby GT500 did a great job. His name is Victor. Treated my car like it was his own. His name is Victor. Treated my car like it was his own. More

Mark in your truck department is the best service manager I ever had. Big thanks to Mark and his services team. Mr m.white . I ever had. Big thanks to Mark and his services team. Mr m.white . More

8 days to replace my 2. 0 ecoboost engine with a new long block pretty quick service. Aaron was all over the Ford engine order & swap . Very efficient, very polite and respe 0 ecoboost engine with a new long block pretty quick service. Aaron was all over the Ford engine order & swap . Very efficient, very polite and respectful. Called me immediately when car was done . He also spoke with Candace the Ford customer service rep, and button up the deal. Nice young man!! Thanks Aaron More

Great dealership I get our Nautilus, MKC, T-Bird S/C & our Mustang serviced at Ganley our Mustang serviced at Ganley More

Very good service department one of the best in the city I have a great appreciation for companies that are quality oriented at its highest. I have a great appreciation for companies that are quality oriented at its highest. More