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Ken Ganley Ford Norton

Norton, OH

Overview
Employees
Reviews
Vehicles
4.8
3,125 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,125 reviews

June 16, 2023

They took care of all our issues and in particular the intermittent one. Even checked to see if we still had warranty. More

by Fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deven Legg
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Jun 17, 2023 -

Ken Ganley Ford Norton responded

Fred, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Jun 20, 2023 -

Ken Ganley Ford Norton responded

Hi Fred, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 15, 2023

Good truck service. Prompt. They return phone calls. Never had to go back because of problem. More

by donna47greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Igleheart, Commercial Service Mgr. (Truck shop)
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Jun 15, 2023 -

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

June 15, 2023

It was fine just still waiting on repair Repair of recall to be done Now More

by jlnischt
Recommend Dealer
Yes
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Jun 15, 2023 -

jlnischt responded

Wish they would call that they got parts and I can get this done.

Aug 01, 2023 -

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

June 15, 2023

Very friendly, patient, knowledgeable, and very easy to work with I would recommend him to anyone More

by JAYJ321
Recommend Dealer
Yes
Employees Worked With
Tom Stancil
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Jun 16, 2023 -

Ken Ganley Ford Norton responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Ken Ganley Ford Norton!

June 14, 2023

Desmond was a pleasure to work with! He made everything easy and was super honest with us! More

by Amort89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2023 -

Ken Ganley Ford Norton responded

It's great to hear that Desmond was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

Jun 18, 2023 -

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! Please don't hesitate to reach out to us if there's anything more we can do!

June 13, 2023

Nice people. Good service. Ready on time. Am pleased. Close to home. Nice showroom. Easy in and out. More

by Mt2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Asano
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Jun 13, 2023 -

Ken Ganley Ford Norton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Norton, we look forward to having you as a valued customer for many years to come!

June 12, 2023

Scott has always been knowledgeable and courteous. The work was done in a timely matter and I was out the door. I left my phone in the truck and a technician came out to me and asked if I wanted the p More

by Zep 75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2023 -

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Scott and the team met your expectations. Thank you again for choosing Ken Ganley Ford Norton, we look forward to having you as one of our valued customers for many more years to come!

Jun 15, 2023 -

Ken Ganley Ford Norton responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

June 10, 2023

I have always received fast and professional work performed at a reasonable price. I have been to several different shops in my life, some better than others however Ganley Ford in Barberton checks a More

by Stownman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in the truck dept. and Mike filling in for him. Sorry don’t know the last names. , Deven Legg
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Jun 11, 2023 -

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

Jun 15, 2023 -

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 09, 2023

Christian was awesome with his ability to describe features & activate our phone’s ford app. Thanks to Sean for getting everything ready for the sale, as we were driving 3 hours away. More

by beckystanford
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Pangburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Rodriguez
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Jun 11, 2023 -

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Becky, please let us know.

Jun 12, 2023 -

Ken Ganley Ford Norton responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. We are always more than happy to assist you if anything else comes up. Take care!

June 09, 2023

Sean and Christian were excellent. We drove three hours to pick up this car and would have not done so without the confidence they instilled while working with them before the sale. More

by Ohiostanfords
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Pangburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Rodriguez
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Jun 11, 2023 -

Ken Ganley Ford Norton responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

Jun 12, 2023 -

Ken Ganley Ford Norton responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. Please let us know if there is anything else we can do for you; we are more than happy to help!

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