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Ken Ganley Ford Norton

Norton, OH

4.8
3,409 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,409 reviews

February 02, 2020

service always courteous and prompt service. takes time to answer any questions. showed me how to sync my new phone to car so i can do it on my own next time. More

by sherylwestfall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
at work, don't have service paper with me
Feb 03, 2020 -

Ken Ganley Ford Norton responded

Thank you again for taking the time to let us know how we did. Our Staff works hard to go the extra-mile for our valued guests!Please let us know if there is ever anything else we can do for you

January 31, 2020

Great service Efficient and thorough service. Personnel never fail to provide courteous service. 'thorough explanation of any issues that might arise even if you More

by emp44203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Bowser, Jeff Yeager
Feb 03, 2020 -

Ken Ganley Ford Norton responded

Thank you for leaving such a great review and high star rating. We're pleased to hear everything was completed to your satisfaction! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 31, 2020

Staff is very friendly and professional Staff explained service needs clearly. No unexpected charges. Wait time was what I was told it would be. Very comfortable waiting area. Staff is ver More

by BuckeyeBarb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Bowser
Feb 03, 2020 -

Ken Ganley Ford Norton responded

Thank you for taking the time to leave us your feedback. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 31, 2020

Excellent Automobile buying experience for entire process. This dealership, it's employees, and professionalism is nothing short of outstanding. I STRONGLY recommend giving Ganley a try for your next Automo More

by Grady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carley in Finance
Jan 31, 2020 -

Ken Ganley Ford Norton responded

Thank you so much for your amazing review and 5 star rating! Your kind words mean a lot to us and we appreciate you taking the time to share your experience with us! Please let us know if there is anything we can do to help moving forward!

January 29, 2020

Smooth and easy start to finish. Always a great buying experience. The best place to buy a new or used car. Bought here many times, happy every time, Great sales, finance, and service More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2020 -

Ken Ganley Ford Norton responded

We so thrilled you had such a great car buying experience! We appreciate your recommendation of our dealership and your business! We hope to see you soon!

January 29, 2020

an oil change. This was a positive experience and was handled professionally. Everything was explained in details that you could understand and was done in timely ma More

by ccook2b1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Bowser
Jan 29, 2020 -

Ken Ganley Ford Norton responded

We sincerely apologize. We will be reaching out to you to make this right. We want all of our customers to have a 5 star experience and be completely satisfied. I assure you we will do everything we can and we will go above and beyond to turn this negative experience into a positive one. Thanks for making us aware of the situation.We look forward to speaking with you shortly,

January 28, 2020

Buying made easy I had a lease. Decided to buy it out. The process was very easy. It also went fairly quickly. By the time the oil change was done so was the buying p More

by spohl0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2020 -

Ken Ganley Ford Norton responded

Thanks for a great review and 5 star rating! We hope to see you soon!

January 27, 2020

Great Work I took my truck in while it was still under warranty to see what a rattling noise was. The key here was I needed a loaner car to just get to and from More

by lowerstl43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
Jan 29, 2020 -

Ken Ganley Ford Norton responded

We are thrilled to hear your completely satisfied! We are so happy you had a great experience with our team! if there is anything we can assist with moving forward please let us know! We are happy to help!

January 27, 2020

Sam Adrian is an oustanding Salesman! My Wife and I had a wonderful time buying my truck from Ganley Ford. Sam Adrian was our salesmen, he was very knowledgeable about the F-150. Sam went More

by gary.d.sarver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Adrian
Feb 20, 2020 -

Ken Ganley Ford Norton responded

We are thrilled you had such a great experience! We appreciate you taking the time to leave a great review and 5 star rating! Thanks for your business and choosing us!

January 26, 2020

Got the works oil change and tires rotated. Was in and out in 1/2 hour. Car was returned clean and service advisor was very helpful. More

by John
Recommend Dealer
Yes
Employees Worked With
Paul Asano
Feb 20, 2020 -

Ken Ganley Ford Norton responded

We are very happy to hear your completely satisfied! Thanks so much for choosing us for your vehicle needs!

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