Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ken Ganley Ford Norton
Norton, OH
3,668 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,668 reviews
October 19, 2020
Our car was brought into service on Saturday and we were promptly greeted and taken care of. The service was to take 1 hour and that expectation was met. Very friendly and helpful team. promptly greeted and taken care of. The service was to take 1 hour and that expectation was met. Very friendly and helpful team. More
by Jmuren
Verified CustomerEmployees Worked With
Paul Asano
October 16, 2020
The service dept was very accommodating to my schedule. Staff friendly and everything was clean. They were following all the CDC recommendations due to the covid19 pandemic. Staff friendly and everything was clean. They were following all the CDC recommendations due to the covid19 pandemic. More
by LILLYPAD39
Employees Worked With
John Asano
October 16, 2020
I bought my 2012 Ford Fusion from this dealership in 2013. Great Sales experience. Salesman was friendly and knowledgeable not overbearing. I’ve had my vehicle serviced ever since and I feel comfortable 2013. Great Sales experience. Salesman was friendly and knowledgeable not overbearing. I’ve had my vehicle serviced ever since and I feel comfortable and satisfied with the work that has been done thus far. More
by Mr Lawson
Employees Worked With
October 16, 2020
The buying experience was very pleasant without any high pressure sales tactics. My salesman Franco went out of his way to make sure that I was happy with my purchase. pressure sales tactics. My salesman Franco went out of his way to make sure that I was happy with my purchase. More
by Sarno546
Employees Worked With
October 16, 2020
I found Ganley Ford through an inventory search on Ford.com. They had the truck I wanted and at a good price due to a number of discounts. I called first before leaving the Columbus area. Franco verif Ford.com. They had the truck I wanted and at a good price due to a number of discounts. I called first before leaving the Columbus area. Franco verified availability and started the paperwork. My old truck broke down less than halfway through the 2 hr. trip. I contacted Franco to let him know I may not make it that day and the dealership arranged for someone to pick me up. Once there, the process was quick and easy due to Franco’s preparation. More
by dwooddell
October 14, 2020
The body shop did a very nice job painting my Camry would highly recommend them. Everyone was very nice and accommodating and got me in and out as quickly as possible highly recommend them. Everyone was very nice and accommodating and got me in and out as quickly as possible More
by Katie fenwick
Employees Worked With
Marshall In the body shop
October 14, 2020
Aaron was great through the whole trade in and new vehicle process. Very professional and personable! Would highly recommend anyone to go see Aaron at Ganley. vehicle process. Very professional and personable! Would highly recommend anyone to go see Aaron at Ganley. More
by mike.zerebniak
Employees Worked With
Aaron Forsythe
October 12, 2020
Quick, efficient, and friendly service from the beginning to the end! Best service I’ve had since I’ve owned my Fusion! Thank you very much! to the end! Best service I’ve had since I’ve owned my Fusion! Thank you very much! More
by robfruscella
Employees Worked With
