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Ken Ganley Ford Norton
Norton, OH
3,718 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,718 reviews
December 01, 2020
Service department was excellent, my vehicle was done in a timely manner, everyone was friendly and helpful, the technician did a great job on my vehicle! a timely manner, everyone was friendly and helpful, the technician did a great job on my vehicle! More
by Paul
Verified Customer
November 30, 2020
Doing business with Ganley in Barberton for many years. Doing business with Ganley in Barberton for many years. Excellent Service. Franco did not pressure me at all and got me a great deal, very satisfied. Doing business with Ganley in Barberton for many years. Excellent Service. Franco did not pressure me at all and got me a great deal, very satisfied. More
by jingram_1
November 28, 2020
Franco was awesome! Took a while to the deal I wanted but he was patient and helped me get the Ford I wanted. Gave me a hat too! he was patient and helped me get the Ford I wanted. Gave me a hat too! More
by ndobben17
Employees Worked With
November 27, 2020
The appointment was punctual, the service tech was courteous and helpful, and the general "service experience" was positive. I will continue to use Ganley Ford service department. courteous and helpful, and the general "service experience" was positive. I will continue to use Ganley Ford service department. More
by DAVIS_T_A
Employees Worked With
November 26, 2020
I am sorry happy that I came here because I bought my fist truck here but I wish I could had more selection of used trucks like diesels fist truck here but I wish I could had more selection of used trucks like diesels More
by Ford guy
November 24, 2020
The only reason I chose what I chose as far as a service rating was due to the fact that the price for repairs was outrageous they said that I had some modifications to my truck that completely voided a war rating was due to the fact that the price for repairs was outrageous they said that I had some modifications to my truck that completely voided a warranty that Ford was not willing to backup nor their partnership company 5 star tuning I think it is absolutely ridiculous the only positive thing I can say is they loaned me a rental for a little bit of the time They charged me 1000 dollars for a diagnostic that was inaccurate the first time they diagnosed it. Then had to put it all back together. So to me I paid 1000 for a diagnostic that got me nowhere. More
by Clydeduke1984
November 21, 2020
Service was excellent, explained problems and thing that were wrong and in detail before completing work. Impressive completion times and was very impressed on workmanship. Informed me of other things that were wrong and in detail before completing work. Impressive completion times and was very impressed on workmanship. Informed me of other things that could or were in question of possible future problems. I would have no problem recommending other people to Ganley Ford’s service department. More
by Ctankred
Employees Worked With
Mark Englehart
November 21, 2020
Fast friendly service. My wife is very ill and it’s hard for her to get outside the house. Deal was handled over the phone and completed in a 30 minute visit. for her to get outside the house. Deal was handled over the phone and completed in a 30 minute visit. More
by the_tree_of_liberty
November 21, 2020
I had a service appointment. I made the appointment online which was convenient for me. They were good about using masks and social distancing. Would go back. online which was convenient for me. They were good about using masks and social distancing. Would go back. More
by starlingbonnie
Employees Worked With
November 19, 2020
Ganley is my go to for service on my Ford vehicles. Fulton in the service department always takes really care of me when I need work done Fulton in the service department always takes really care of me when I need work done More
by Nailer285
Employees Worked With
