Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ken Ganley Ford Norton
Norton, OH
3,450 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,450 reviews
June 06, 2026
Smooth and easy Great employees who listened to your needs and got it done. Couldn't ask for more needs and got it done. Couldn't ask for more More
by MSVALLISH33
Verified Customer
June 06, 2026
I was disappointed that their system was down and was unable to make first appt but was able to come out first thing the next morning. unable to make first appt but was able to come out first thing the next morning. More
by Mhartshorn123
Employees Worked With
June 05, 2026
Good customer service Had a very good experience and customer service at the service department. customer service at the service department. More
by richarda.pastor1968
June 05, 2026
Vinny was very helpful and knowledgeable. He wasn’t pushy, but he was willing to offer any advice. He wasn’t pushy, but he was willing to offer any advice. More
by Freddiebracken
June 04, 2026
The whole interaction was pleasant and enjoyable. Justin listened to what we were looking for in a vehicle and did an outstanding job providing excellent customer service service during and after the Justin listened to what we were looking for in a vehicle and did an outstanding job providing excellent customer service service during and after the sale. We are very pleases with our purchases and would do business within the dealership and Tustin should the need arise in the future Thank you Ken Ganley!! More
by barndrex
June 04, 2026
The staff is friendly and informative about vehicle maintenance, but they don’t pressure customers. The service is fast. maintenance, but they don’t pressure customers. The service is fast. More
by John
June 04, 2026
Sales slip. I already responded to the email. I already responded to the dealer rated.Email, and it just came through again.Asking me for my feedback. I already responded to the email. I already responded to the dealer rated.Email, and it just came through again.Asking me for my feedback. More
by mgood2
Employees Worked With
That says Brianna on the cell slip, but there's another lady that helped me also.
June 03, 2026
Good service but would have preferred better communication. I had to call twice for updates and would have rather had gotten calls instead of me having to call them. communication. I had to call twice for updates and would have rather had gotten calls instead of me having to call them. More
by DANANDGERIBALL
June 03, 2026
There's nothing worse than when you go to have a basic oil change somewhere and they try to upsell you and tell you all these things that will possibly go wrong with your car if you don't do this, this, a oil change somewhere and they try to upsell you and tell you all these things that will possibly go wrong with your car if you don't do this, this, and that. Ganley Ford did not do that. Thank you! More
by Mary G
