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Ken Ganley Ford Norton

Norton, OH

Overview
Employees
Reviews
Vehicles
4.8
3,409 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,409 reviews

May 12, 2026

Alan has helped me a few times, very professional, explains things well, kept me informed, gave me options. More

by mouse271
Service Time
Recommend Dealer
Yes
Employees Worked With
Alan Kinnaird
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2026 -

Ken Ganley Ford Norton responded

We appreciate you sharing your experience with Alan’s professional approach and clear explanations. It’s great to hear he kept you informed and provided helpful options during your visits. We look forward to assisting you and your Ford again.

May 12, 2026

Very patient and helpful all-around. Will come back if I need another car for sure More

by Gladneynick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Demercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2026 -

Ken Ganley Ford Norton responded

Thank you for sharing how patient and helpful our team was during your used Ford Mustang purchase. Vincent is glad everything went smoothly and looks forward to assisting you with your next vehicle.

May 11, 2026

Alan is a gem for Ganley and a terrific ambassador from the service dept. Alan gets highest mark.Ganley sales dept gets a 1... More

by trvdealerrater
Recommend Dealer
Yes
Employees Worked With
Alan Kinnaird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Kinnaird
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May 12, 2026 -

Ken Ganley Ford Norton responded

Thank you for sharing your experience with your Ford Edge service. We are thrilled Alan was such a terrific ambassador for our service department. We regret the sales side did not meet your expectations and appreciate your feedback.

May 21, 2026 -

Ken Ganley Ford Norton responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

May 11, 2026

Alan is a gem for Ganley and a terrific ambassador from the service dept. Alan gets highest mark.Ganley sales dept gets a 1... More

by trvdealerrater
Recommend Dealer
Yes
Employees Worked With
Alan Kinnaird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Kinnaird
Report | Print
May 13, 2026 -

Ken Ganley Ford Norton responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Alan! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 21, 2026 -

Ken Ganley Ford Norton responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

May 11, 2026

Amazing place to Service and purchase your vehicle. The Advisors are top notch and treat you like Family. More

by hanjoma1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Kinnaird
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2026 -

Ken Ganley Ford Norton responded

Thank you for choosing us for both service and the purchase of your Ford Fiesta. We’re delighted our team treated you like family throughout your visit. Your five-star rating encourages us, and we look forward to serving you again.

May 11, 2026

No xx, straightforward, and one of the easiest car buying purchases of my life. I cannot recommend this dealership and Justin enough! Will be sure to tell all my friends and fam if they are in the market, to More

by kkelly2144
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Jankovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2026 -

Ken Ganley Ford Norton responded

It’s great to hear the purchase of your new Ford was so straightforward. Justin will be thrilled by your recommendation, and we appreciate you sharing your experience with friends and family.

May 20, 2026 -

Ken Ganley Ford Norton responded

Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your car buying experience was exceptional with us and that Justin provided excellent service. We truly appreciate your recommendation and look forward to serving your friends and family in the future. Bravo to you as well for choosing us!

May 10, 2026

Tony was fantastic. He worked every angle to get my new Bronco approved in my budget. Highly recommend going to see him for your next vehicle purchase More

by mconner1981
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Zuppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2026 -

Ken Ganley Ford Norton responded

We’re thrilled Tony could secure financing within your budget for your new Ford Bronco Sport. Thank you for recommending him to others. We look forward to helping with your next vehicle purchase.

May 09, 2026

Friendly, knowledgeable service advisors, and nice waiting area with good coffee I will be back for all of my service needs More

by CSALCHAK
Recommend Dealer
Yes
Employees Worked With
Ashley Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Neely
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May 09, 2026 -

Ken Ganley Ford Norton responded

Ashley and our service advisors appreciate your kind words about the friendly support, coffee, and waiting area. We look forward to caring for your Chevrolet on your next visit.

May 09, 2026

I had a wonderful experience The service provided to me was fair and what matters most is the trustworthiness More

by christophermgalford77
Recommend Dealer
Yes
Employees Worked With
Alan Kinnaird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Kinnaird
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May 09, 2026 -

Ken Ganley Ford Norton responded

Thank you for your five-star rating and kind feedback. We’re glad the service on your Ford Escape felt fair and trustworthy. We look forward to caring for your Escape again.

May 07, 2026

A+++ Above and Beyond Helpful in a timely manner Great communicated and fixed the issue More

by garyw302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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May 07, 2026 -

Ken Ganley Ford Norton responded

Thank you for recognizing our team’s effort in resolving your Ford issue so promptly. We’re glad the communication met your expectations and that we could assist in a timely manner. Please reach out if there’s anything else we can help with.

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