
Kelly Toyota of Hamburg
Hamburg, PA
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1,357 Reviews of Kelly Toyota of Hamburg
service I called in to freedom and talk to Erin in service. I needed some recalls done. It was set up fast and she was nice to deal with .She got the job done I called in to freedom and talk to Erin in service. I needed some recalls done. It was set up fast and she was nice to deal with .She got the job done the next day , Called me left a message to pick up . The one thing that was bad was when I pick up the car . The tech left the hood open so when I drove away I notice the hood moving so I pulled over and check the hood and it was not close.. More
Love Freedom Toyota and Erin Tobias Erin is an excellent service manager. She is friendly helpful and does not try to take you over the barrel. All service managers should be like Erin. Erin is an excellent service manager. She is friendly helpful and does not try to take you over the barrel. All service managers should be like Erin. We bought our second Rav4 because we could trust Erin. She knew the ins and outs of our car More
Happiness is buying from Freedom!! ALL department employees are extremely professional, personable, and knowledgeable of their positions at this dealership! Buying my RAV4 new was my f ALL department employees are extremely professional, personable, and knowledgeable of their positions at this dealership! Buying my RAV4 new was my first car purchase that was easy, thanks to Donny in Sales. Extremely helpful! Erin has been my Service Advisor since and she is wonderful to work with. I had routine service today. Kudos to the dealership for having women in the service department. I would recommend this dealership strongly with no hesitation. Jane Evans More
I felt like I was at home. GREAT EMPLOYEES I want to say Thank You to a wonderful company. You sure hired knowledgeable people, who care about the customers. Nicky, was very helpful and very I want to say Thank You to a wonderful company. You sure hired knowledgeable people, who care about the customers. Nicky, was very helpful and very friendly. I originally was late as usual for my appointment and he made sure that my vehicle was still able to be serviced. Originally I had dealt with Matt, He also was a pleasure to deal with. Several of your employees had offered me drinks and snacks during my wait time. I was overly impressed with Nicky, when he went to move my vehicle for the start of service, He noticed that my cell phone was lying on the seat, he brought it to me and said, here, you might want to have this with you. I can not begin to tell you how professional everyone was at this dealership, I most definitely will be returning for any service needs for any of my vehicles. Another female employee had obtained a chair and placed it directly in front of the television for me, she went out of her way as well, I am sorry I did not get her name. Keep up the great work, and your company will be in my future plans. More
Thanks Jastin Jastin sold me a truck before and was very professional and down to earth. when time came for my tundra, I came right back to Jastin and was very ple Jastin sold me a truck before and was very professional and down to earth. when time came for my tundra, I came right back to Jastin and was very pleased. All questions were answered on the spot and he just made everything happen easily. If time comes again I will ask for Jastin again.Thank you Jastin More
Service with no appointment I stopped in at lunch time hoping to be able to get an oil change without an appointment. Erin got me in and out in an hour, was professional, yet ch I stopped in at lunch time hoping to be able to get an oil change without an appointment. Erin got me in and out in an hour, was professional, yet cheerful. Good work! More
I felt right at home Everyone was so pleasant and helpful, even when I said I was waiting for Doug. I bought my previous Camry from him and he was great. I would certainl Everyone was so pleasant and helpful, even when I said I was waiting for Doug. I bought my previous Camry from him and he was great. I would certainly recommend anyone looking for a car to head to Freedom. More
Short & Simple, Easy to make a Deal! My Wife Carole and I went to Freedom on Labor Day to look at their Cars. We had been at 2 previous dealerships in August where they tried to pressure My Wife Carole and I went to Freedom on Labor Day to look at their Cars. We had been at 2 previous dealerships in August where they tried to pressure us into an instant deal. Not so at this dealership! They welcomed us and we were able to look around without a hassle. When a salesman became available he asked us if we would like to test drive a car. I explained what we were looking for and we proceeded to test drive. When we got back we were greeted by several of their staff and started to talk a deal. They gave us an offer, I countered and we struck a deal. Short and Simple! Not an all day affair. More
Recall My experience at Freedom Toyota was escellent. The service advisor was knowledgeable and friendly. The estimated time for the service work was 3 ho My experience at Freedom Toyota was escellent. The service advisor was knowledgeable and friendly. The estimated time for the service work was 3 hours.. but acutal time was 1hour and 45 minutes, which was great. More
Great dealership , especially our sales person, Faith. She was knowledgeable, professional, and very patient with our questions. We are very happy with the service d , especially our sales person, Faith. She was knowledgeable, professional, and very patient with our questions. We are very happy with the service department also. More